Instructors
Originally, Amy thought she was going to be a Music Librarian, having received her MLS from the University at Buffalo, SUNY; however, she discovered she liked managing and changed her professional trajectory to focus on leadership in libraries. Prior to WCU, Amy was Director of Technical Services at Gettysburg College where she partnered her Technical […]
Deirdre’s career path in Access Services began as a student worker at Temple University. She learned and developed as staff before moving into leadership roles. She received her M.S. in Library Science from Drexel University and is currently the Access Services Manager at West Chester University Libraries.
Dr. Josie Ahlquist is a digital engagement and leadership researcher, speaker, and consultant. She teaches teens, young adults, education professionals, and campus executives how to humanize technology tools and prioritize building online community. She also serves as a research associate and instructor at Florida State University, creating curriculum to build digital literacy and leadership skills […]
Kim is passionate about helping people do better business and creating happy and healthy organizations through organizational development efforts. She has over 25 years of private and public, executive-level experience, which enables her to think critically about business challenges, develop key relationships and partnerships, and implement strategic solutions. Kim is currently responsible for preparing U […]
Catherine (Katie) is an award-recognized* scholar honored by her national disciplinary organizations. Her leadership experience includes numerous administrative assignments and higher-education leadership roles over the past 12 years, including department chair, graduate director, undergraduate director, internship coordinator, faculty senate president serving on the Chancellor’s Leadership Team and Provost’s Leadership Council, and most recently, Dean. Katie […]
As the Learning and Talent Development Manager for the University of California Santa Cruz, Adrienne Harrell creates avenues for people to learn and grow. Ms. Harrell believes that education transforms lives and throughout her 30 years of service primarily in higher education, her professional expertise and personal commitment to creating educational access and opportunity, especially […]
Bill is author of Lean Higher Education: Increasing the Value and Performance of University Processes 2nd Edition (2020, Routledge), an update to his 2010 book and acknowledged to be the definitive book on Lean Higher Education (LHE). Bill’s research interests include understanding and improving the application of Lean principles and practices in higher education, expanding […]
Ruth Archer is the president of the Superior Leadership Institute, where she coaches others for leadership excellence and creates and delivers training on Lean and continuous improvement, leadership development, and managerial skills. She is also the Director of Continuous Improvement at Michigan Technological University, where she manages the continuous improvement activities for the university. Ruth […]
Stacey Luster earned a Bachelor’s Degree in Government and Public Administration from St. John’s University in New York and a Juris Doctorate from Boston University School of Law. Stacey is a consummate public servant, serving as Chairperson of the Board for Quinsigamond Community College and as segmental representative to the Massachusetts Board of Higher Education. […]
Brian merges his 20+ years in higher education with 12 years working in local government and private industry to create intersections where students can discover theory meeting practice. His teaching and research focus extensively on leadership (coaching, mentoring, professional development), strategic alignment (organizational level), and capacity building. He’s passionate about improving engagement to effect positive […]
