Communicating Effectively in High-Anxiety Times: A Workshop for Department Chairs (Recording)



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Learn strategies to lead past the challenges and personalities that you encounter in your work during times of uncertainty.



During the COVID-19 pandemic, department chairs especially need to see themselves as conduits of information. Relaying timely information in the right way will help you combat the uncertainty around fall classes and budget reductions and ensure the “squeaky wheels” and “quiet types” contribute in more productive ways.

Join us online for an in-depth, 2-hour workshop that will help you open lines of communication to motivate your teams and make expectations clearer. In this workshop, you will learn how to craft a communications strategy that gets the right messages flowing in all directions. You will practice your communications strategy in small groups, brainstorming how to address common departmental scenarios that emerge in high-anxiety times.


Who Should Attend

This program will benefit department chairs, program directors, and anyone of a similar title who is responsible for leading an academic department on campus. Deans and other academic administrators will also find the content of this training valuable.

The Academic Impressions Online Learning Experience

Intentionally Designed
Online Learning

Our virtual trainings go far beyond just replicating PowerPoint presentations online: these experiences are intentionally designed to give you the kind of robust and dynamic learning experience you’ve come to expect from Academic Impressions. These trainings provide you with an active learning environment and an online space where you can explore ideas, get inspired by what your peers are doing, and understand the range of possibilities around a certain topic. You will leave these sessions with practical solutions that you can take back to your team or task force.

What you will get:

  • A dynamic, interactive, and high-touch virtual learning experience designed to engage and set you up for growth
  • Seamless online face-time, networking, group work, and Q&A opportunities from the comfort of your own workspace
  • Practical takeaways and hands-on knowledge
  • Guidance from vetted subject matter experts
  • Unlimited access to all recorded online sessions


June 17, 2020

2:30 - 4:30 p.m. Eastern Time


In this 2-hour, highly interactive workshop, you will collaborate and share with fellow attendees and our expert instructor to explore the following considerations:

Developing Your Overarching Communications Strategy – What kinds of messages should you share and through which media channels during these times? How can you use meetings, social media, or email to disseminate the right messages to the right people?



Handling Common Departmental Scenarios in High-Anxiety Times – Using your communications strategy, how can you handle the common situations that emerge when faculty and staff are dealing with stress and uncertainty at both work and home?


Portrait of Jeanne Hey

Jeanne Hey

Dean Emerita, College of Arts and Sciences, and Professor of Political Science at the University of New England

Jeanne Hey is an experienced provider of professional development programs, specializing in leadership training for department chairs, program directors, and deans. She served as dean of the University of New England’s College of Arts and Sciences for eight years, overseeing 13 academic departments and 35 major programs at a time of upheaval and risk in higher ed.

Read Speaker's Full Bio.


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