Learning to Lead Through Conflict (Webcast Recording)

$350.00

Digital Recording – 60 minute recording

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SKU: 0918-conflict-lead-on-demand Category:

Have you ever found yourself in the midst of a conflict and you wish the other person would do more? Do you want them to be more of a “partner” than an “antagonist?” Conflict in the workplace can become toxic quickly. Rather than letting it fester, create an opportunity to emerge stronger as individuals and as a team.

Take a step back, drop those assumptions, and join us for this 60-minute webcast as we work through five common scenarios, such as “The Ghost Conflict” and “The Grudge Holder,” and show you how you can effectively lead yourself, and others, through to the other side.

 

Who Should Attend

Do you feel like you are always managing conflict but wish you knew how to better lead through it? Are you ready to take an honest look at your professional interactions? If so, then join us to discover the tools that can help you lead yourself and others through conflict.  

Agenda

As we work through five scenarios, we’ll use the following key learning points as a framework:

  • Identify the root cause of conflict (surprise, it may be you!)
  • Understand how one’s own office climate and interpersonal communication style can impact a  tense situation
  • Evaluate your own emotional intelligence and understand how this contributes to conflict leadership

Instructors

Ginnifer Cie Gee, Director of Strategic Planning and Assessment, UTSA

Cié’s brings a wealth of expertise that draws from her years of experience teaching and supervising professional and student staff, during which she leverages her practical knowledge in nonverbal communication, perception, leadership,  etiquette, and conflict.