Influencing is a powerful tactic no matter where you sit within your institution’s organizational hierarchy. This training will be useful if you are trying to influence both the people you supervise and report to, as well as peers with whom you regularly collaborate.

By profiling common scenarios of leaders in higher education, Jeanne Hey will highlight the key points of how to influence without authority.

• Your “Professional Relationship Account”
• Authority vs. Influence
• Influencing Up
  • Using the power of persuasion
  • Highlighting your competence in handling complex issues
• Influencing Across
  • Leading and mentoring peers
  • Finding common ground
• Influencing Down
  • Listening to key messages
  • Showing interest and respect
  • Building relationships that grow your influence