5 Steps Any University Can Take to Develop Student Leaders

Beyond a workshop, what does developing student leaders effectively look like? The former president of Nichols College shares 5 quick steps any college can take – followed by advice on how to take student leadership development to the next level. by Susan West Engelkemeyer, Former President, Nichols College At many colleges and universities, student leadership development programming is limited or localized to an office in the student affairs division. Yet we know that leadership is one of the core capacities that employers (and society) require of our graduates in the 21st century. Leadership development should be integrated throughout the curriculum and co-curricular experience, for all students. We have been working on that integration systemically at Nichols College, but you don’t have to systemically re-imagine your general education curriculum in order to get started. Here are 5 things any university can do that supplement existing offerings and programs with meaningful leadership development: 1. Add a Module to Your First-Year Seminar In a course already required for first-year students, include a several-weeks-long module or two that focus on leadership practices and issues. Or offer a dedicated seminar during intercession. Having students work through case studies serves as useful format. The subjects can range […]

3 Tips for Re-admitting Stop-Outs

This article offers critical tips gleaned from two of the earliest and successful college stop-out re-enrollment programs – the University of North Carolina at Charlotte’s 49er ReAdmits and 49er Finishers, and Harper College’s Completion Concierge. It is a must-read if you are thinking of starting your first stop-out program. Looking to boost completion rates, more colleges are reaching out to students who left the institution or “stopped out” due to family, life, and career changes — or due to financial hardship — but who either qualify for a degree or other credential without realizing it, or are within a few courses of completion. In 2010, we interviewed Demaree Michelau, WICHE’s director of policy analysis, for her advice on the key barriers stop-outs face in returning to campus and how institutions can begin to address them. In this new article, we review two highly successful programs — one at a four-year institution and one at a two-year institution — and we have asked those leading the programs to share tips and advice that may be replicable at other institutions. Our two sample programs are the University of North Carolina at Charlotte’s 49er ReAdmits and 49er Finishers, and Harper College’s Completion Concierge. […]

Recruiting Military Students

Even though this market is largely dominated by the for-profits, the past year has seen many non-profit universities make initial investments in services for military students, especially since the passing of the post-9/11 GI Bill. We asked Jim Paskill, principal and creative director for Paskill Stapleton & Lord; Eric Craver, director of marketing and recruitment for the office of adult degree programs at the University of Wisconsin-Green Bay; and David Hoftiezer, director of admissions at Thomas Edison State College, for advice on first steps in reaching out to military students, whether veteran or active duty. Be Realistic Paskill recommends proceeding with “both eyes open.” Most active duty military — and many veterans — are going to be looking for online offerings. “The for-profits are the 2000 pound gorilla in that arena, and institutions like the University of Phoenix and DeVry are investing significant funds to generate leads. You will probably not be able to compete on a dollar-for-dollar basis.” Also, whether you are thinking of an active duty, deployed population or veteran students, remember that you are competing for a relatively small market.  If you are looking at the military market as a revenue source, you are not likely to see a […]

Student Success: A Team Effort

Our Member Exclusive report Tackling the Retention Challenge: Defining and Delivering a Unique Student Experience emphasizes the importance of achieving a broad alignment of academic and student support services, rather than trusting to isolated, one-off retention initiatives. Yet there are often organizational and cultural barriers that keep efforts within student affairs and academic affairs separated and siloed. This week, we asked James Cook, co-editor (with Christopher Lewis) of the book Student and Academic Affairs Collaboration: The Divine Comity (NASPA, 2007) and past vice president of student services at Laramie County Community College, to identify some of the most difficult and pervasive barriers to effective partnerships across these divisions. Cook also suggests some tips for breaking down those barriers. What Gets in the Way Cook notes five barriers that represent the most significant — and difficult to address — obstacles to effective coordination of academic and student support services: Organizational structure — these functions typically report to separate vice presidents Residual antipathy between some student services professionals and some faculty (there are still faculty who view student services professionals as “the party people” who hold pizza events for students; there are still some student services professionals who stereotype faculty, seeing them as too […]

FREE | Supporting Student Mental Health During the Current Crisis

FREE WEBCAST RECORDING Supporting Student Mental Health During the Current Crisis   The live webcast took place on April 1, 2020. Please register to get access to the recording. COVID-19 Critical Response DISCUSSION SERIES Watch a webcast recording where our experts connect with the broader higher education community to share ideas and ask questions amid the COVID-19 crisis. Continuing to support student mental health needs in the midst of the COVID-19 pandemic is critical. Stress and anxiety are high, and current circumstances are causing hardship for many. Student affairs leaders and counseling center directors are operating as best they can in this environment, while simultaneously navigating rapidly-evolving institutional responses and balancing their own well-being.   Join us for this webcast recording where we facilitate a conversation with Kelly Wesener-Michael, Associate Vice President for Student Affairs & Dean of Students at Northern Illinois University, and Kristen Gray, Director of Counseling & Psychological Services at Hope College. In this open discussion space with our experts and your peers, we shared strategies, current approaches, and decision points related to the following items:    The use of teletherapy in higher ed mental health   Client issues (triaging emergencies, trauma students, etc.)    Supporting counseling center staff   Meeting the mental health needs of a broader university community Who Should Attend This training will benefit Student Affairs leaders and Directors of Counseling Centers who want to a) hear about how other campuses are approaching […]

Improving Diversity in Higher Education: Beyond the Moral Imperative

Seizing the Moment November 18, 2015. We witnessed a pivotal moment for higher education last week with the resignations of Tim Wolfe, President of the University of Missouri System, and R. Bowen Loftin, Chancellor of the flagship campus in Columbia. Issues of diversity and inclusion have been challenging campuses for years, but I believe we have now reached a tipping point that will place this issue front and center on leaders’ agendas today and into the future. As we think about the importance of last week’s events, one thing is clear: the efforts by the students at the University of Missouri will help fuel the much-needed nation-wide conversation on this important topic. Already, dozens of campuses are hosting diversity forums, hosting town hall meetings, and issuing statements to demonstrate the many initiatives they are investing in to create a more inclusive and diverse environment. My hope is that these conversations are sincere efforts to move the diversity agenda forward. It’s not just the right thing to do; it’s imperative for the success and sustainability of institutions. And there is no time to waste. The Business Case for Diversity The statistics are clear and sobering. Black students and Hispanic students are […]

3 Ways to Help Peer Educators Succeed

In a related article, we asked Sarah Whitley, director of first-year experience and family programs at Longwood University, to offer her insights on what critical items are often missing from peer mentor training. Whitley’s answers indicated the need for a shift in thinking about the support and development peer educators need, whether your peer educators serve primarily as peer mentors or whether they lead first-year seminar courses or other elements of the first-year student experience. We decided to dig deeper in a follow-up interview. Sarah Whitley and Jennifer Latino, the director of first-year experience at Campbell University, suggest three keys to helping peer educators step into a leadership role and take greater ownership of their work: Shift the Focus from Orientation to Leadership Development “Don’t think of this as just training,” Latino suggests. “Think of this as a process of development for peer educators. I think where we often fall short in administering these training programs is that we don’t take into consideration the impact on the peer mentor. We know that training peer educators is good for first-year students, but peer mentoring is also a profound experience for the mentors themselves. When our training is focused on what to […]

Crisis Communications: Lessons Learned From Lynn University

The January 12, 2010 earthquake in Haiti left four students and two faculty from Lynn University (Boca Raton, FL) missing, and for several long weeks, no definite information was available about the whereabouts or the security of the missing persons. During the long rescue and recovery, Lynn University kept the campus community, the families of those missing, and more than 900 media professionals informed and current at every stage of the crisis. We asked Jason Hughes, former director of public relations at Lynn University and now director of marketing and communications at Beloit College; Laura Vann, Lynn University’s media relations specialist; and leading crisis communications expert Cindy Lawson, for advice on what best practices institutions can learn from Lynn University’s crisis response. “Lynn University has established a best practices benchmark for future crisis communications. This should be a case study for university media relations professionals. I think it was impeccably done.”Cindy Lawson, DePaul University The Emergency Alert Lynn University’s communications strategy during the recent crisis relied on a well-tested and well-prepared emergency alert system, in which alerts arrived in inboxes and were posted to a separate website that kept a running log of the updates. “We needed to have it easy to […]

Disintermediation: The Changing Demands of Alumni Relations

When I hear an alumni relations professional say that alumni relations programs have been disintermediated from their alumni, more often than not, I cringe. The theme of disintermediation, or the thought that social media and other technologies have decreased the alumni’s “need” for their alma mater, crops up often, and while it should signal a change to which we as alumni relations professionals must adapt, it is often misused as an excuse for why our programs are dying. The Challenges We’re All Facing It’s no wonder that the alumni relations profession is facing dynamic change. Since the founding of the oldest alumni association at Williams College in 1821, the profession of alumni relations has been built on traditions of the alma mater. Looking back instead of looking forward, alumni associations love to celebrate long-held traditions, and prefer to stick with existing programs, services and people because “we’ve always done it that way.” For many institutions, the typical set of activities includes a homecoming, reunions, alumni directory. Historically, these have been possible primarily because the alumni association was the glue that connected long lost friends to one another and to the institution. But, with the advent of the internet, even prospective […]

Lessons Learned from Institutions Undertaking Program Prioritization

At Academic Impressions, we recently offered a national snapshot of efforts to prioritize academic programs and administrative services at higher-ed institutions. Our report included commentary from Bob Dickeson (who literally wrote the book on program prioritization) and Larry Goldstein (president of Campus Strategies, LLC), in which these two experts identified the prerequisites for success. The key takeaway from our report: when program prioritization breaks down, it is usually because of a deeply flawed process (rather than flawed people). In the past few weeks, we have returned to the institutional leaders we surveyed previously, leaders from both two-year and four-year institutions who have recently undertaken or are in the midst of a program prioritization effort. We asked them to share the most significant obstacles they have faced and any lessons they have learned about managing the prioritization process. We wanted to share their responses and their key takeaways with you. Lessons from Your Peers Here’s what the leaders we spoke with had to say: HIGHLIGHT: TAKEAWAYS FROM THE PRIORITIZATION EFFORT AT FLORIDA A&M UNIVERSITY In 2011, Florida A&M University recently conducted a productivity study of academic programs. In their effort to reallocate resources, they terminated 23 academic degree programs and suspended […]