When Innovation is More Than a Buzz Word

Here’s how department chairs, deans, and unit directors can build and support the innovations that will help their institution thrive in the years to come. On many campuses you will find creative faculty, students, staff, and senior leaders who start programs that grow and eventually become transformative for the institution. These ventures build the school’s […]

Understanding Those Who Need Us: 4 Types of Students and How to Help Them

As next semester’s registration period ramps up, advisors will see an increase in student traffic, experiencing long days juggling back-to-back appointments, walk-ins, phone calls, and emails. It’s a time of year filled with stress. Students are concerned that they won’t get the classes that they need, worried that they may not pass a prerequisite course, […]

Advising: Meeting Student Needs?

Several months ago, the Chronicle featured an article on advising focused on the work of Dr. Ned Laff, who detailed the importance of broad-based advising and the gaps between what today’s students need and what they frequently receive. Drawing upon an advising career at multiple colleges, Laff focused his comments on the disconnect between advising […]

The Great Resignation or the Great Joy in Higher Education: Emerging Lessons from the Pandemic

I. Introduction The Great Resignation, the Great Attrition, the Great Disengagement, and the Big Quit are a few of the names for the phenomenon occurring throughout different industries, including higher education.1 Higher education is not immune from this great exodus and is at a turning point as retention of faculty, administrators, and staff is more […]

Surviving and Thriving in the After Peak Advising Period: 7 Strategies to Regroup

The beginning of the fall semester is a tumultuous time for students, parents, staff, and administrators. Everyone is focused on enrolling new students and supporting continuing students. The weeks preceding the start of the term up through add/drop are intense for academic advisors as we urgently strive to manage the influx of appointments, walk-ins, calls, […]

Access and Prestige: The Complex Function of Financial Aid in Higher Education

In my last post, I wrote about how admissions works, although the lesson, perhaps, is that the term “admissions office” means very different things at different institutions. And while it’s still true that we in admissions and enrollment management all agree on one thing—that if a student never applies, they won’t enroll—it’s also true that […]

Discovering and Acting on Your Students’ Post-Pandemic Online Preferences: An Update

Introduction Like a great many other institutions, we emerged from the pandemic knowing that the disruptions of the last few years would inevitably lead to changes in the preferences and desires of our student population around the educational model and how education gets delivered. We also knew that, to remain successful and competitive as an […]