Student Success and Retention in the Time of Coronavirus

We know many of our faculty have had a big transition to make, as institutions have moved courses online rapidly in response to COVID-19—but it’s a huge transition for many of our students, too, especially those who have never taken an online course or who have limited access to the Internet now that campus is closed. What are some ways we can help students succeed and persist when plunged into this new world? On March 25, over 900 higher-ed professionals from institutions all over North America attended one of our free COVID-19 Critical Response webcasts. It was an opportunity to hear from a leading expert on student retention—and to share ideas among their peers, hearing what other institutions are doing and what you could be doing. You can sign up to get the webcast recording (and chat transcript) here, or explore our rapidly growing COVID-19 Critical Response series—some of which are free for everyone, while others are free for our members. COVID-19 has forced institutions to pivot and adapt in unprecedented ways. If you’re like most, you are laser-focused on your own campus responses and have been craving a space to connect with others, ask questions, and share ideas with […]

How One Institution is Taking an Accelerated, Synchronous Approach to Online Developmental Education

Here’s how Rasmussen College has increased its developmental education pass rates by double digits while decreasing the number and percentage of students who require remedial coursework. FROM RASMUSSEN COLLEGE DEVELOPMENTAL EDUCATION STUDENTS: “I am one who hated math because I couldn’t understand it. I came into this class with the attitude that I was going to fail and have to retake the class. I am so amazed that my average is in the 90s and I have even gotten a score of 100 on a test! I really amazed myself! Just take plenty of notes so that you can go back and look at examples and see how to do the problems.” “The demonstrations really help. There is still a lot I don’t get, but with these videos I am beginning to understand.” Driven by faculty-based action research, redesigned residential and online courses, and changes to placement testing, Rasmussen College has increased its developmental education pass rates by double digits while decreasing the number and percentage of students who require remedial coursework. Like many institutions of higher education, Rasmussen College prioritizes developmental education given its impact on new-student experience, graduation, and overall institutional health. In 2012, the college committed to an […]

Help Wanted: Addressing the Current Hiring Challenges in Higher Ed

Help Wanted: Addressing the Current Hiring Challenges in Higher Ed WEBCAST SERIES   August 23, 2022 | 1:00 – 2:00 p.m. ET September 27, 2022 | 1:00 – 2:00 p.m. ET November 29, 2022 | 1:00 – 2:00 p.m. ET Series Overview Over the past two years, higher-ed has been challenged to respond to inequities surfaced by both the pandemic and the murders of George Floyd and Breonna Taylor. These challenges have been compounded by changes in employee attitudes about work, the great resignation, and now by the many unfilled HR positions in higher ed. This free webcast series provides a space for those charged with hiring efforts to hear from our subject-matter experts and gain ideas from peers across the nation on key challenges and ways forward. The series will explore: How to write an inclusive job description and why it’s important. How to partner with HR to streamline searches. How search committees can be more efficient and equitable. How higher ed can compete with private industry. Webcasts in this series will be available on a rolling basis throughout the summer and fall. Exact session titles and dates will continue to be added. Please check back soon for updates! […]

Advising: 3 Ways to Effectively Assist Students during High Traffic Periods

This article is an excerpt from Sue Ohrablo’s acclaimed book High-Impact Advising: A Guide for Academic Advisors, which you can find here. This week marks the end of yet another hectic week filled with long days, endless phone calls, appointments, emails, and walk-ins. There are times when I get frustrated that I have to answer yet another question about when commencement invitations will be sent out or what the course number is for a particular class. This is not advising. At least, this is not the advising that keeps me motivated and makes me feel like I’m positively contributing to a student’s academic journey. However, as I look back on the past weeks, I also have to remember the student who was sobbing softly on the phone as she articulated her frustration with a professor whom she felt was harassing her, or the student who proudly shared with me the details of her new job, or the student who referred to me as “The Oracle” just because I am always there to provide answers and direction. As I held these discussions, emails kept coming and the phone kept ringing. I knew I didn’t have the time to focus so intently on […]

Integrating E-Portfolios into Your Assessment Strategy

Trent Batson, executive director of The Association for Authentic, Experiential and Evidence-Based Learning (AAEEBL), stirred some controversy this week with an article entitled “The Testing Straitjacket,” in which he advocates for privileging e-portfolios over legacy testing as a primary tool for assessing student learning, arguing that e-portfolios, which “encourage students to use their collection of evidence as a strong developmental practice, and fully recognize the value of student discovery,” are the more effective assessment tool to evaluate the type of learning needed in the twenty-first century. While many educators do not see such an either-or proposition, interest in the use of the electronic portfolio is growing. However, while older methods of testing have a set of attested practices, the e-portfolio is a much more recent innovation in learning assessment, and many institutions are less sure where to look for effective models and best practices. Tracy Penny Light, assistant professor at the University of Waterloo, a leading e-portfolio researcher and co-author (with Helen Chen at the Stanford Center for Innovations in Learning) of the book Electronic Portfolios and Student Success, offers several steps for integrating e-portfolios into your assessment strategy. Ensure Your Assessment Strategy is Aligned with Your Outcomes “The problem we […]

From Information Overload to Collaborative Learning: Why Higher Ed Needs Higher Tech

Our campus communities — students, faculty, staff, alumni — deal with information overload across many platforms and apps. Isn’t it time we brought campus communication and learning into one high-tech ecosystem? Editorial by Kathy Edersheim (President, Impactrics LLC) and Yasim Rahman (CEO, Unio) Today, while we all deal with massive information overload, this is an acute problem for students. Simply by carrying a smartphone, students are bombarded with information almost constantly. And, as mentioned in a recent Nielsen study, 98% of students from age 18-24 own a smartphone. Millennials wake up with their phones, sleep with their phones, take their phones to their bathrooms and, yes, some check it during sex. (See this study on smartphone separation anxiety.) The massive data deluge leads to information overload, confusion, and a general lack of focus and attention. Colleges need to do whatever they can to simplify navigation of the educational experience to foster a positive experience and successful completion. It is shocking that only about 60% of high school graduates who started college in 2009 finished within six years – by 2015  – and that challenges in coping with college were a key factor. Where does all the information – and information overload – […]

The Transformational Small College President

The recent Sweet Briar crisis highlighted the difficulties that at-risk institutions face in ensuring their basic survival. Not only has the feasibility of a women’s college been questioned, but also the viability of small colleges in general. Often, colleges respond to difficulties with incremental improvements and enhancements — short-term remedies that tend not to address the fundamental issues; stories about substantive change are harder to find. What are proven ways for a president to lead an at-risk institution back to long-term, sustainable financial health? Answers were to be found at a recent Academic Impressions conference, “Foundations for Innovation at Small Institutions.” (You can read the paper that sparked this conference here.) The conference featured presidents of relatively small institutions who have led quite amazing turnarounds. I will share some of their stories — and insights that can be gleaned from them — below. A Diagnosis: What Makes the Small College Turnaround Difficult? Yet these turnarounds tend to be the exception rather than the rule. Why are so many at-risk institutions slow to react to their situation? The answer is that there is a clash of worldviews within the university, all competing for influence over the institution’s direction: It would be […]

How Some Colleges are Building Student Resilience and Grit

Managing the student life cycle requires cross-divisional initiatives and the willingness to innovate. Applying a student success lens to the student life cycle has led institutions to examine the relative roles played by traditional measures of academic achievement (grades, credits completed, major requirements met) and less traditional, non-cognitive indicators such as student grit and resilience. This shifting approach is leading to intentional campus initiatives designed to foster attitudes and behaviors that will promote student success—as measured by higher retention, graduation, and student satisfaction rates. For example, consider the programming offered by the Office of Undergraduate Retention at the University of North Carolina at Chapel Hill. Recognizing that today’s college students live their daily lives on their devices, the UNC-CH retention office website is stocked with descriptions of workshops on, and suggestions for further exploration of, topics such as developing a growth mindset, thinking positively amidst change, and becoming resilient. Similarly, the Student Success Advocates program at the University of Utah provides video resources for students, with titles that include: Growth Mindset;” “Change Your Mindset, Change the Game;” and “Ability, Effort, or Mindset?” There is increasing evidence that such factors matter. A recent Rice University study, for example, found clear evidence […]

7 Myths that Limit Innovation in Higher Ed

This article continues a series focused on Creating an Innovative Institutional Mindset. The previous articles in this series are: Innovation is all the buzz these days in higher education circles, and it is no wonder.  Many mainstream media observers have noted that higher education is now ground zero for disruption due largely to what they believe is a broken business model. The significant challenges facing colleges and universities were illuminated by Moody’s December 2017 decision to downgrade its outlook for the US higher education sector to negative due to softened revenue growth prospects. Some have gone so far to suggest that we are living through an era of total disruption to the age-old model of higher education and that “reality” as we now know it will completely change. According to these same experts, the institutions that are able to reinvent themselves, to create and embrace change, will have the best odds for survival and resiliency. And yet, despite the urgency for change, many institutions find it difficult to innovate. I discussed some of the barriers to innovation here. Besides the barriers listed in that article, though, one of the major roadblocks in the way of our success is that over […]