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Training Solutions for Higher Education.

Higher education’s challenges don’t live in silos so we don’t either. Our programs serve professionals across the academic enterprise, enrollment management, student affairs, advancement and alumni relations, and the business office. We also offer extensive training and resources for developing leaders. Find what you’re looking for below.

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Training Made for Leaders in Higher Education

Research & Reports

Why So Many Abrupt Exits for University Presidents? And How Can We Prevent Them?

Research & Reports

At four institutions, a university president exited abruptly – in a single week in June. What causes such abrupt departures? And how can they be prevented? by Patrick Sanaghan, Steve Titus, and Karen Whitney On June 24, 2019, campus leaders and stakeholders awoke to find out that four campus presidents (Auburn, Bennett, Marist, Mullenberg) “were […]

The Urgent Need to Reduce Workplace Bullying on Campus

While some colleges and universities are developing workplace bullying prevention programs (we’ll list examples in a minute), it is evident that we have a lot of work yet to do. And this work needs to be done; unaddressed, workplace bullying impacts the processes of tenure and promotion, the collegiality of the department, and the academic […]

As a Leader You Need Honest, Direct Feedback – Here’s How to Get It

“If you’re not getting information or feedback on a regular basis that is uncomfortable for you, go seek it out.” One of the traps a higher-ed leader can fall into is in believing that they are receiving accurate feedback when in fact their colleagues and team members are holding back. Here’s a way to break […]

What a Comprehensive Academic Advising Website Can Do for Faculty Advisors and Students

On many campuses, professional and faculty advisors work separately and with great disparity in their available resources and training in advising. Here’s how a comprehensive academic advising website can help. by Vivek Shastry (Appalachian State University) Vivek Shastry attended our conference “Improving Advising Effectiveness through Interpersonal and Digital Communications” in January 2019. Immediately upon returning […]

Is Your Academic Program Sustainable? 5 Key Indicators

How do you measure academic program demand? The former CFO at Stanford discusses 5 key indicators that can help you gain confidence and clarity in your academic program decisions. by William F. Massy, Consultant to Higher Education, Former CFO at Stanford Universities can no longer take the sustainability of their academic programs for granted. Pressures on […]

What the Chief of Staff Needs to Do on Day One

In this series, we’ve talked about how the chief of staff can operate as an effective liaison, what qualities presidents desire in the chief of staff, and where new chiefs of staff could look for resources. Now, in our final article, we want to ask: What does the new chief of staff need to do, […]

What the President Looks for in a Chief of Staff

Here is what a president looks for in a new chief of staff – the three qualities that matter most. In this series of articles, experienced chiefs of staff offer critical advice on managing the chief of staff role. In this series, we will share their answers to questions such as these: How do you […]

Research & Reports

Student Mental Health in Higher Education

Research & Reports

Research & Reports

6 Powerful Ideas for Building a First-Class Team on Campus

Research & Reports

Research & Reports

6 Destructive Myths About Teams in Higher Education

Research & Reports

Finding Your Feet as Chief of Staff

The chief of staff can be a lonely role. Here is what experienced chiefs of staff have to say about how to find your feet in the role and identify key resources you’ll need. In this series of articles, experienced chiefs of staff offer critical advice on managing the chief of staff role. In this […]

What Every Experienced Chief of Staff Needs to Hear

Here are words of wisdom from experienced chiefs of staff to their peers – critical advice for managing the role once you’ve been in it a while. In this series of articles, experienced chiefs of staff offer critical advice on managing the chief of staff role. In this series, we will share their answers to […]

Critical Advice for College and University Chiefs of Staff

The role of college or university chief of staff looks very different at each institution and requires a unique skill set for continued success. Here is critical advice from current and past chiefs of staff and (one university president). Welcome to this new series of articles, where experienced chiefs of staff offer critical advice on […]

Research & Reports

Navigating Mergers and Strategic Partnerships: A Guide for Senior Higher Ed Leaders

Research & Reports

Why Are Our Academic Advisors Disengaged or Burned Out? And What Can We Do About It?

Without ongoing support and development, advisors may become disengaged. Here is how you can evaluate, energize, and engage experienced academic advisors. by Sue Ohrablo, Ed.D., author of High-Impact Advising: A Guide for Academic Advisors There are many resources devoted to the training and development of new advisors. However, once advisors are “up and running,” it […]

12 Keys to Making Alumni Interviews in College Admissions Effective

An effective alumni interviews in admissions program can be a win-win-win for alumni, admissions, and college applicants, but it takes some real work to set up a program and continue improving it. Here are the key items you need to know and address from the start. by Kathy Edersheim (President, Impactrics LLC) For many colleges and […]

Why (And How) We Need to Improve Faculty Mentoring in Higher Education

Formally defined, structured faculty mentoring is more critical now than ever – and not only for early career faculty but for faculty throughout their career. Expert David Kiel explains why this is the case and how we can improve faculty mentoring programs. by David Kiel, author of Developing Faculty Mentoring Programs, A Comprehensive Handbook Often faculty […]

Professional Development in Higher Education: 3 Powerful Tools for Translating Learning into Action

Professional development in higher education is key to building the capacity of college and university leaders. But we work in such a fast-paced way that often the learning we get at events remains unimplemented and the information we bring back to our campuses from a conference or training gets lost in the day-to-day grind of […]

Challenging Androcentrism in the Academy: 7 Strategies for Leaders of Academic Institutions

Confronting gender bias in the academy and seeking gender equity and gender balance requires concerted efforts by senior leadership. Here are seven ways to make a difference. by Rosalind Spigel, Organizational Development Consultant and Leadership Coach, Spigel Consulting In this series of seven articles, we have considered leadership qualities and how they are practiced, deployed, and […]

We Need to Value How Women Use Vision and Conceptual Thinking to Lead

It’s no secret that more women in the workforce has not equaled more women in leadership. Women opt out because they don’t feel their work is meaningful, they object to the direction their institution or institutional culture is headed, or they believe their contributions aren’t valued. Countering this requires a systemic approach. by Rosalind Spigel, […]

The Role of Higher Ed in Providing Mental Health Services

Mergers and Acquisitions: Strategic Questions Every University Leader Should Ask Now – Not When It’s Too Late

Higher education mergers are often seen as a sign of personal and institutional defeat, to be avoided at all costs. Yet the truth is that waiting until the last possible moment, when the institution is in full tail spin, is the true sign of failure. The time to be watching for strategic partnerships or opportunities […]

The Road to Adaptive Learning: Improving Comprehension, Easing Faculty Burden

How Do Universities Need to Approach Student Data Differently?

Are we looking at student data in ways that help us improve our efforts? What holds us back from measuring and improving student success? by Linda Baer What holds us back from measuring student success and implementing measures to improve it? How should every institution be looking at its student data differently? These are pressing […]

What Every Higher-Ed Leader Needs to Know About Supporting Women in Leadership

How can higher-ed leaders support women’s leadership within their institutions? What do leaders need to know? Academic Impressions staff and leaders in the academy offer their advice and perspective. Several times a year at our Women’s Leadership Success in Higher Education conference, we bring together 200 women in leadership positions (or aspiring to leadership positions) in higher […]

What Are Title IX Reasonable Accommodations for Pregnant and Parent Students?

When working with pregnant or parenting students, what are Title IX reasonable accommodations? What constitutes “reasonable,” and what accommodations need to be included in your institution’s policies and procedures? Here are some scenarios. The following is an excerpt from the Academic Impressions recorded webcast “Title IX: Key Considerations for Working with Pregnant and Parenting Students,” […]

What Do We Mean By a Trauma-Informed Title IX Investigation?

What does a trauma-informed Title IX investigation look like? How do you investigate cases of alleged sexual misconduct on your campus in ways that are sensitive to the fact that the student issuing the complaint may be experiencing trauma? The following is an excerpt from the Academic Impressions recorded webcast “Conducting Trauma-Informed Investigations for Sexual Misconduct […]

5 Steps to Boost Your Alumni Volunteer Engagement

The University at Buffalo’s alumni volunteer teams have seen a big increase in participation and engagement. Here’s what they’re doing differently. by Courtney Yuen, Academic Impressions When Clayton Connor looks at his volunteer management calendar he channels his inner Hollywood mogul. “We always liken it to a movie studio that comes out with a big […]

Challenging Androcentrism in the Academy: Creating Environments that Empower Risk Taking and Confidence in Women Leaders

In a culture of androcentrism, women are likely to be stymied by a reluctance to take risks. Moreover, women who have a well-developed sense of confidence often present it differently from men. How do we shift the culture within our institutions? by Rosalind Spigel, Organizational Development Consultant and Leadership Coach, Spigel Consulting In this fifth article […]

How Strategic Planning Can Bridge the Divide Between Athletics and Academics

Every college and university that sponsors intercollegiate athletics, at any level, must come to grips with how that division fits into the overall mission of the institution. And, at the same time, athletics must work to integrate itself into the university’s culture. One way to achieve that is to embark on a highly collaborative strategic […]

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