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Training Solutions for Higher Education.

Higher education’s challenges don’t live in silos so we don’t either. Our programs serve professionals across the academic enterprise, enrollment management, student affairs, advancement and alumni relations, and the business office. We also offer extensive training and resources for developing leaders. Find what you’re looking for below.

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Keep Faculty and Staff Engaged. Limited Time Savings: Prices Increase Wednesday, July 1, 2020.

Responding to Microaggressions in Online Learning Environments During a Pandemic

With faculty and students both stressed during the pandemic, microaggressions may become more frequent in our online learning environment. Here are some practical strategies for mitigating the impact of microaggressions in online and remote classes. by Dr. Tasha Souza, Associate Director for Inclusive Excellence for the Center for Teaching and Learning, Professor of Communication, Boise […]

How Do We Relaunch Research Operations?

Re-opening academic labs for research is critical but fraught with opportunities for confusion, miscommunication, and risk. Representatives from an array of research institutions met recently in an Open Space virtual meeting to discuss solutions. by Daniel Fusch, Academic Impressions As a research professional in higher education, you are likely thinking about or in the process […]

Adjusting Housing and Dining Operations for the Fall: Ideas from Your Peers

Every campus with plans to re-open in the fall is scrambling to adjust campus housing and dining services – but often, we are moving so fast and feeling so isolated that we lose the opportunity to compare notes and brainstorm solutions with our peers, or to learn from what other institutions are trying. That’s why […]

Research & Reports

Why Professional Development is a Strategic Priority During a Time of Rapid Change

Research & Reports

During a crisis such as the COVID-19 pandemic, in which the academic workforce is distributed and opportunities for collaborative learning, networking, and sharing of ideas and successes are more limited, leadership support for professional development in higher education is more critical than ever. To come out of the crisis thriving, colleges and universities have to […]

Finding the Silver Lining: Reframing Our Fundraising Practices During the Pandemic

“I’ve been a remote, work-from-home fundraiser for five years now, for a school 2,000 miles away from my home office. I see so much worry out there in higher education advancement, and I’m here to tell you, it’s going to be okay. You may have to give up some of your ideas about what’s possible […]

Becoming Global: Engaging Transnational Alumni, Donors, and Friends

During a time of pandemic (and after), how can we keep our international, or rather, transnational alumni, donors, and friends engaged and connected? Two experts discuss. by Gretchen Dobson, interviewing Daniel Spadafore (Michigan State University) This year constituent engagement has looked different than in the recent past. While travel has ceased, virtual connections are keeping […]

How to Keep Your Eyes on the Future When There’s a Crisis in the Present

This is a unique and challenging time, yet it’s crucial not to remain overly consumed with the present crisis; we need to reserve time each day to think through the possibilities of how our future, and how the future of our unit and our institution can be different when we all return. by Steve […]

How You Approach the Last Day of Class is More Important Now Than Ever

We’ve never had a term quite like this, and how we close our classes this semester matters. For some students, their classes may have been their most consistent and stable community during this time of rapid change and abrupt isolation. This article offers tips and techniques for approaching the last day of class in ways […]

5 Leadership Lessons Hidden in the Coronavirus Crisis

Especially for those who are deliberate planners by nature, the rapid velocity and pressure of the current crisis can be turbulent. In this article, the president of the College of Saint Benedict offers higher-ed leaders the perspective of five leadership lessons or gifts that we can (re)learn in the midst of this chaotic moment. by […]

Training Made for Leaders in Higher Education

Creating a Safe Space in Your Class During a Crisis

You’re in class (online). Your students are in class. And all of your minds are on COVID-19, quarantine, and making ends meet. How can we as instructors step back, break down the sense of isolation and hopelessness, and use the sharing of our experiences of crisis to create a safe space for students to grow […]

Student Success and Retention in the Time of Coronavirus

We know many of our faculty have had a big transition to make, as institutions have moved courses online rapidly in response to COVID-19—but it’s a huge transition for many of our students, too, especially those who have never taken an online course or who have limited access to the Internet now that campus is […]

New Faculty: Making the Transition from Graduate School to a Primarily Undergraduate Institution

The vast majority of new college and university faculty members receive very little training for their jobs, and often very little training once they have their jobs. How can we support their transition from graduate school to a primarily undergraduate institution (PUI)? An interview with Mark E. Basham and Pamela I. Ansburg by Sarah Seigle […]

The Chief of Staff and the Presidential Transition

In this series, we’ve talked about how the chief of staff can operate as an effective liaison, what qualities presidents desire in the chief of staff, and where new chiefs of staff could look for resources. Now, in our seventh article, we want to ask: How does the chief of staff’s role change during a […]

When the Chief of Staff Needs to Handle a Crisis

In this series, we’ve talked about how the chief of staff can operate as an effective liaison, what qualities presidents desire in the chief of staff, and where new chiefs of staff could look for resources. Now, in our sixth article, we want to ask: What are key skills that chiefs of staff need to […]

Tackling the Challenge (and the Stigma) of Student Food Insecurity

In 12 years, the number of food pantries on college campuses has grown from 1 to 700. However, due to the cultural stigma of facing hunger, the existence of a food pantry, by itself, does not solve the issue of student food insecurity. by Heather Fernandez, Research Analyst, Academic Impressions In early 2019, the Hope […]

Our Lost Colleges

Amid rising public doubt about the continued accessibility of US post-secondary institutions, university leaders need to think differently about how they operate. Until that happens, our colleges will remain lost in a fog of cultural skepticism about higher education. Here are questions every institution’s leaders need to be asking. by Marcel J. Dumestre A friend’s […]

Looking at 2020: How is Annual
Giving Changing?

Many annual giving shops struggle with stagnant or underperforming annual giving programs, trapped in traditional approaches that work a little less effectively with each passing year. As we look forward, we wanted to invite a panel of experts to share their perspective on the changing landscape of annual giving. We asked three questions of Dan […]

Showing First Generation Students They Belong at Your University

The first generation college student often feels alone in navigating the processes and culture of higher education. In this article, we wanted to highlight some of the programs that are making them feel welcome. by Elizabeth Hubbell and Daniel Fusch The challenges first-gen students face are well-documented, as is their determination and grit. Their presence […]

Research & Reports

Finding the Leaders We Don’t Know We Have

Research & Reports

To meet the challenges facing higher education, we need to start finding leaders who don’t fit the charismatic stereotype. A recent program developed in the for-profit sector may provide a model for finding our colleagues who have enormous potential for leadership but who frequently remain invisible to us. Patrick Sanaghan explains. by Patrick Sanaghan (The […]

Training Made for Leaders in Higher Education

5 Steps Any University Can Take to Develop Student Leaders

Beyond a workshop, what does developing student leaders effectively look like? The president of Nichols College shares 5 quick steps any college can take – followed by advice on how to take student leadership development to the next level. by Susan West Engelkemeyer, President, Nichols College At many colleges and universities, student leadership development programming is limited […]

Research & Reports

COMING SOON! – Sophomore Student Retention & Success: Challenges, Best Practices & Steps Forward

Research & Reports

Research & Reports

The Challenges of Creating and Running an Interdisciplinary Curriculum

Research & Reports

Research & Reports

Navigating Interdisciplinary Research: A Guide for College and University Administrators

Research & Reports

Research & Reports

Why So Many Abrupt Exits for University Presidents? And How Can We Prevent Them?

Research & Reports

At four institutions, a university president exited abruptly – in a single week in June. What causes such abrupt departures? And how can they be prevented? by Patrick Sanaghan, Steven Titus, and Karen Whitney, authors of From Presidential Transition to Integration: Strategies to Avoid Early Derailment On June 24, 2019, campus leaders and stakeholders awoke to […]

The Urgent Need to Reduce Workplace Bullying on Campus

While some colleges and universities are developing workplace bullying prevention programs (we’ll list examples in a minute), it is evident that we have a lot of work yet to do. And this work needs to be done; unaddressed, workplace bullying impacts the processes of tenure and promotion, the collegiality of the department, and the academic […]

As a Leader You Need Honest, Direct Feedback – Here’s How to Get It

“If you’re not getting information or feedback on a regular basis that is uncomfortable for you, go seek it out.” One of the traps a higher-ed leader can fall into is in believing that they are receiving accurate feedback when in fact their colleagues and team members are holding back. Here’s a way to break […]

What a Comprehensive Academic Advising Website Can Do for Faculty Advisors and Students

On many campuses, professional and faculty advisors work separately and with great disparity in their available resources and training. by Vivek Shastry (Appalachian State University) Vivek Shastry attended our conference “Improving Advising Effectiveness through Interpersonal and Digital Communications” in January 2019. Immediately upon returning to campus, he was able to apply the new strategies and […]

Is Your Academic Program Sustainable? 5 Key Indicators

How do you measure academic program demand? The former CFO at Stanford discusses 5 key indicators that can help you gain confidence and clarity in your academic program decisions. by William F. Massy, Consultant to Higher Education, Former CFO at Stanford Universities can no longer take the sustainability of their academic programs for granted. Pressures on […]

What the Chief of Staff Needs to Do on Day One

In this series, we’ve talked about how the chief of staff can operate as an effective liaison, what qualities presidents desire in the chief of staff, and where new chiefs of staff could look for resources. Now, in our fifth article, we want to ask: What does the new chief of staff need to do, […]

Training Made for Leaders in Higher Education

What the President Looks for in a Chief of Staff

Here is what a president looks for in a new chief of staff – the three qualities that matter most. In this series of articles, experienced chiefs of staff offer critical advice on managing the chief of staff role. We will share their answers to questions such as these: How do you make yourself available […]

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