Training Solutions for Higher Education.

Elevating Customer Service in Higher Education: A Practical Guide

Boost your department’s standard of customer service.

Get a $15 discount on each copy when you buy 10+ copies.

How Higher-Ed Leaders Derail: A Survival Guide for Leaders

By Patrick Sanaghan with Jillian Lohndorf

In higher ed, there is a widely-held myth that the smartest person in the room should lead.

This book is a unique survival guide for leaders. Order 10+ copies to build leadership capacity on your campus and receive a $15 discount on each copy.

Presidential Transition Guide

A book + digital recording and course packet by Kathleen D. Gaval and Pat Sanaghan

$145 for One Copy
$300 for Three Copies
$500 for Six Copies

High-Impact Advising: A Guide for Academic Advisors

By Sue Ohrablo, Ed.D.

Buy copies to train your entire team of advisors. Get a $5 discount on each copy when you buy 10+ copies.

5-Paths to Leadership 360⁰ Assessment

Comprehensive Fundraising Campaigns: A Guide for Presidents and Boards

by James Langley

The in-depth guide: What every president and board member should know before launching the next campaign.

Order 10+ copies for your president and board members and receive a $25 discount on each!

Communication and Conflict Management: A Handbook for the New Department Chair

Effective communication will make or break a department chair. Get a primer on the essential communication and conflict management skills that every department chair needs.

Every department chair on your campus should have this handbook. Get a $15 discount on each copy when you buy 10+ copies.

Not Helicopters, but Allies: Partnering with Parents to Better Support Students

Order 10 or more copies and receive a $25 discount on every copy you purchase!

The Seduction of the Leader

Each digital copy purchased is licensed to the individual purchaser. Academic Impressions restricts the purchaser from making copies of this book or distributing digital copies for any reason.

Innovative Strategies for Annual Giving and Alumni Relations: Lessons from the Corporate World

Order 10 or more copies and receive a $25 discount on every copy you purchase!

Writing Meaningful Contact Reports: A Handbook for Fundraisers

Order 10 or more copies and receive a $25 discount on every copy you purchase!

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Fundraising for Boards: A Guide

by James Langley

The in-depth guide: What every board member should know about fundraising.

Order 10+ copies for your board members and receive a $25 discount on each!

Evacuation Planning Procedures for Study Abroad Emergencies

Order 10 or more copies and receive a $25 discount on every copy you purchase!

International Travel Handbook: Engaging Constituents Abroad

Order 10 or more copies and receive a $25 discount on every copy you purchase!

The 4 Pillars of Donor Relations

Order 10 or more copies and receive a $25 discount on every copy you purchase!

Successful Fundraising Calls: A Phonathon Scripting Workshop

Order 10 or more copies and receive a $25 discount on every copy you purchase!

How to Engage Faculty in Academic Program Prioritization

Order 10 or more copies and receive a $25 discount on every copy you purchase!

Fundraising for Deans: A Guide

by James Langley

This quick-to-read, intensive handbook demystifies fundraising for academic deans. Every dean on your campus should read – and use – it.

Order 10+ copies and receive a $25 discount on each!

The Meeting Diagnostic Tool (MDT)

Assess the effectiveness of your regular meetings and identify the specific factors that either help or hinder your meetings. This tool assesses elements that few leaders pay attention to. The MDT is a product of attending, participating in, designing, and facilitating 1000+ meetings. It looks at four critical elements that either make or break a […]

The High Performing Teams Survey

Just getting smart people in a room is not enough to build a powerful team. Is your team reaching its full potential? In higher education’s merit-based culture that prizes individual effort, rarely is attention given to building a powerful team. This survey instrument will help you find out exactly where your team is functioning well, […]

Strategic Planning Implementation and Execution Survey (SPIES)

Strategic plan stalled? Learn why and how to re-build your institution’s momentum. Many institutions have a collaboratively created shared vision and have high aspirations for their strategic plan, but implementation often starts and stops. This institution-wide assessment gives you insight on where to focus your work and where your implementation efforts could be getting hung […]

The 5 Paths to Leadership SELF Assessment

We need great leaders to overcome the challenges facing our colleges and universities. Yet too often, leaders have blind spots when it comes to balancing their strengths and opportunities which prevents them from bringing all of their talents to their team and institution. The 5 Paths to Leadership Assessment is designed to shed light on […]

Scripting and Training for Effective Fundraising Calls

Too often, training of phonathon callers is a one-time investment. After an initial session, callers go to their work, and do not later have the opportunity to debrief, share tips and practices, and thus improve on their work. In this paper, Albert Melfo, director of annual giving at Kent State University, offers a structured approach […]