Daniel provides strategic direction and content for AI’s electronic publication Higher Ed Impact, including market research and interviews with leading subject matter experts on critical issues. Since the publication’s launch in 2009, Daniel has written or edited more than 500 articles on strategic issues ranging from student recruitment and retention to development and capital planning. If you have a question or a comment about this article, feel free to contact Daniel at firstname.lastname@example.org.
Paul Gore, University of Utah
To learn more, we turned to Paul Gore, who serves as the student success special projects coordinator at the University of Utah in addition to his roles as professor, training director for graduate counseling programs, and director of institutional research. Gore has also served as the director of the Career Transitions Research Department at ACT in Iowa City.
Citing recent research, Gore emphasizes the need to adopt assessments of non-cognitive skills, in order to:
- Identify those students who enter your institution with an average GPA and average test scores, but who are nevertheless likely to be at risk.
- Identify those first-generation, academically under-prepared students who did not perform as well on the standardized test, but who are engaged, resilient, confident, driven to succeed, and who have the psychological constitution to thrive under stress.
- Develop, based on this information, more targeted and effective student services programming to support students' academic success and persistence.
Bring your retention task force to our upcoming conference Developing a Comprehensive Retention Plan, and benefit from case studies and chances to plan together as a team in the presence of experts whose institutions have seen proven success. You can read an interview with the conference's faculty, "Retention Strategy: What Hold Us Back?" here. "This was by far the most valuable ‘retention’ conference I've attended. Facilitators were professional, knowledgeable and friendly; I'm so glad our staff attended.” “I am impressed! Academic Impressions has made an amazing impact on my outlook as a seasoned academic professional.”
- Erin Price, Assistant Vice President for Student Success, Belhaven University
- Pamela Y. Greer, Senior Associate Director, LAS AAP, University of Illinois at Urbana-Champaign
Bring your retention task force to our upcoming conference Developing a Comprehensive Retention Plan, and benefit from case studies and chances to plan together as a team in the presence of experts whose institutions have seen proven success.
You can read an interview with the conference's faculty, "Retention Strategy: What Hold Us Back?" here.
"This was by far the most valuable ‘retention’ conference I've attended. Facilitators were professional, knowledgeable and friendly; I'm so glad our staff attended.”
“I am impressed! Academic Impressions has made an amazing impact on my outlook as a seasoned academic professional.”
The Critical Non-Cognitive Variables to Assess
Directing attention to a 2004 meta-analysis, Gore notes six non-cognitive variables that appear to have the greatest impact on an institution's ability to identify those students who are likely to succeed. These are not the only non-cognitive variables that impact student success (for example, communication skills are also important), but these are the six variables that, when assessed together with other traditional, cognitive variables, offered an incremental increase in predictive accuracy.
The first two variables are predictors of academic performance:
- Academic engagement or academic conscientiousness: in other words, how seriously does the student take the business of being a student? Does the student turn in assignments on time? Attend class diligently? Ask for help when needed?
- Academic efficacy: the student's belief and confidence in their ability to achieve key academic milestones (such as the confidence to complete a research paper with a high degree of quality, or to complete the core classes with a B average or better, or their confidence in their ability to choose a major that will be right for them)
The next two variables are predictors of academic persistence:
- Educational commitment: This refers to a student's level of understanding of why they are in college. Students with a high level of educational commitment are not just attending college because it is "what I do next" after high school (i.e., in order to attain a job or increase their quality of life); these students have a more complex understanding of the benefits of their higher education and are more likely to resist threats to their academic persistence. (On an assessment instrument, a sample question that would help measure educational commitment would be: "If I were offered a good job, I would leave college..." If a student answers "Strongly Agree," that response is not a predictor of persistence -- even though the student may show high academic performance.)
- Campus engagement: This is the intent or desire to become involved in extracurricular or cocurricular activities. Does the student show interest in taking a leadership role in a student organization, or participating in service learning opportunities, intramural sports, or other programs outside of the classroom?
Gore notes that the final two variables tend to provoke the most controversy, as they assess emotional intelligence and emotional development. Yet they are often key predictors of both academic performance and academic persistence:
- Resiliency: How well does the student respond to stress? Do small setbacks throw the student "off track" emotionally, or are they able to draw on their support network and their own coping skills to manage that stress and proceed toward their goals?
- Social comfort: Gore notes that "social comfort is related to student outcomes in a quadratic way -- a little bit of social comfort is a good thing, while a lot may be less likely to serve a student well, as this may distract their attention from academic and cocurricular pursuits." Assessing social comfort involves asking whether students make friends easily, work well in groups, and enjoy engaging with others. Gore adds that many high-performing students are introverts, and social comfort is not a prerequisite for student success -- but it is a variable that, when present, increases the chances of academic persistence.
We asked Gore to direct us to some of the most prominent non-cognitive assessments available, and he offered the following list. These assessments were initially deployed as instruments that students would take at orientation or shortly after their arrival on campus. "Now, however," Gore emphasizes, "these instruments are often integrated into larger, comprehensive systems of student support."
- Student Strengths Inventory (SSI). Currently owned and supported by Campus Labs, this insrument measures the six key non-cognitive variables and forms part of a larger interface between students and advisors. You can learn more here.
- College Student Inventory (CSI), developed by Noel-Levitz. You can learn more here.
- Personal Potential Index (PPI), developed by Educational Testing Services (ETS). Interestingly, Gore notes that ETS has not embedded the PPI in the SAT standardized test; instead, they are co-administering this instrument with the Graduate Record Examinations (GRE), using non-cognitive variables to predict the academic performance and persistence of graduate students. Among the non-cognitive variables assessed by the PPI: knowledge and creativity, resiliency, integrity, planning and organization (e.g., disciplined and self-regulatory learning), teamwork, social comfort, and conscientiousness. You can learn more here.
- Student Readiness Inventory (SRI), developed by ACT and now packaged as part of Encore. You can learn more here.
Gore adds that there are also a number of instruments that were not specifically developed to measure non-cognitive variables, but that do include them. There is also the non-cognitive instrument William Sedlacek developed and described in Beyond the Big Test (Jossey-Bass, 2004), and which is now being used by the Bill and Melinda Gates Foundation's Millenium Scholars program.
The Key Question
Gore offers this list with the caveat that often, he hears the questions of which instrument is best, or most effective, or least expensive. "These are not the most important questions," Gore cautions. "The reality is that you need to devote 10 percent (or less) of your effort to looking at the instrument and determining if it is right for your institution, and 90 percent (or more) of your time and effort in building the system and the programming on your campus that will enable you to something with the results. So many institutions buy the instrument -- and then it sits there."
Paul Gore, University of Utah