University of Alberta's Customer Service Training Program- Module 1
Course Length
1h 3m
University of Alberta's Customer Service Training Program- Module 1
Table of Contents
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Session #1: Defining ServiceIntroduction7:36
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Session #2: Culture of ServiceIntroduction0:42
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Session #3: University of Alberta Service Excellence CompetenciesIntroduction0:53
Overview
Course Details
- 1 h 4 mins of video instruction
- Downloadable Workbook
- Access all 3 modules
Instructors
$450
Heath Boice-Pardee
Head of Practice in Service Excellence, Academic Impressions
Eileen Soisson
Independent Consultant & Director of Wall Fellows, Coastal Carolina University
