Course Category: Free for All-Inclusive Members

How to Maintain Trust in Teams During Transitions

The changing nature of higher education includes shifts in team membership due to turnover and re organization, leadership transitions, and evolving institutional priorities. Leaders need to understand that trust is the foundation of a productive team, especially during times of transition. To foster and maintain trust, you must first understand why it is important, recognize when changes in the team environment warrant new or different strategies, and be able to deploy strategies that ensure a foundation of trust remains even in the face of changes. In this two-hour virtual training, you will gain a deeper understanding of the concept of trust for team- building, what circumstances may necessitate action related to trust, and effective strategies to deploy when a team is experiencing transition. To accomplish this, we will explore key questions including the following:

Encore and Live Q&A: Portfolio Prioritization: Maximizing Opportunities for Your Donor Pipeline

A portfolio is the engine that drives a gift officer’s work and sets them up for future success. However, for new or seasoned professionals alike, opportunities to look at your portfolio with a different viewpoint can be highly beneficial as you seek to understand your portfolio data and prioritize donor relationships. Additionally, in the wake of the COVID-19 pandemic, institutions are facing a reset moment with their portfolios as they are able to travel again to meet donors in person. Join us for a re-airing of the training that took place in April 2022. You will learn how to identify key data points in your portfolio which you can then use to cultivate relationships with your donors and chart a path for success in your own portfolio management.  

Strategic Planning as a Dean: Enhance Your Unit’s Success from Start to Finish

Strategic plans typically take several months to develop and are designed to be implemented over a three- to five-year window. In contrast, the average tenure for a dean is often about three years—less than the time it takes to realize most strategic plans. Layered with the additional complexity of continual leadership transitions throughout the organization, it’s no wonder that the strategic plan of the unit often lacks momentum during development, fails to get implemented, and/or fizzles out during execution. Given the increased competitive pressure many institutions are facing, failure to realize a strategic plan can result in a large opportunity cost for the unit and/or reduce institutional credibility with external stakeholders—both of which can impede the unit’s longer-term growth and success. Join us online for a workshop that will explore how you and your unit can more effectively approach the planning, implementation, and execution of a strategic plan. You’ll discuss tips and strategies for avoiding common pitfalls that lead to the downfall of a strategic plan, and you’ll also learn how to identify the warning signs that signal that your strategic plan is struggling. More importantly, you’ll walk away with tips and strategies to help you increase the engagement and […]

Institute for Annual Giving

Institute for Annual Giving February 16 – 17, 2023 Improve your annual giving fundraising by incorporating data-driven strategies in digital solicitation, stewardship, and communication. Welcome to your course page for your virtual conference! We’ll be adding links to meeting rooms, schedules, social media, and course materials as they become available. Make sure to check back as it gets closer to your conference! EVENT INFORMATION ENSURE YOUR TECHNOLOGY IS READY This workshop is intentionally designed to allow for maximum learning, connections, and engagement. We advise the following in order to participate fully: Audio & Visual Needs

A Top-Down and Bottom-Up Leadership Approach to Research Cluster Initiatives

Research clusters help institutions strengthen research activity by promoting innovative and multidisciplinary research, attracting top research talent, garnering external funding, and promoting institutional identity. Further, by taking part in these initiatives, faculty and academic leaders of various levels gain exposure to strategic planning and leadership development. In this training, we’ll leverage one institution’s blend of a “top-down” and “bottom-up” leadership approach that successfully aligned multiple components of institutional strategy and generated campus wide buy-in. Join us for this interactive session, where Dr. Warren Burggren of the University of North Texas will walk you through three key aspects of a successful research cluster initiative: Institutional alignment and strategy Collaborative leadership across roles and responsibilities Evaluation of short-term and long-term success This training will emphasize the roles of both faculty and administrators in leading an initiative that resulted in a multi-year, institution-wide research cluster initiative that created targeted faculty hires and generated a major increase in external funding.

A Toolkit to Reengaging and Reconnecting with Students Post-COVID

As institutions have moved back to in-person or hybrid operations from a largely virtual COVID-19 response, student engagement and disconnection is at an all-time high. While the beginning of this trend predated the pandemic, it has now been compounded by increasing enrollment and retention challenges in the aftermath. We know that students who do not feel they belong at their institution are much less likely to persist and graduate from that institution, and a central hurdle to mitigating this challenge is that higher ed faculty and staff do not feel equipped to reconnect and reengage students. Join us for this one-day virtual conference to learn more about how to rebuild the connection between your institution and the students who attend. Our expert speakers, Glenn Davis and Vickie Cook, will share practical tips for understanding the nuances of student success today, as well as how to address student needs. You’ll have the opportunity to discuss engagement both in and out of the classroom, the adverse impact of intersectionality on some students’ experiences, and best practices to move forward.

Working with Institutional Data for Student Retention

Data can be a powerful tool for understanding attrition and creating student success programs. Student affairs and enrollment professionals often yearn for access to data, but when they do have access, they may struggle with distilling the data they acquire, using that data effectively, and working with others to ask the right questions. This virtual workshop is strongly recommended to retention planning professionals outside of Institutional Research who would like to learn how to: Recognize data points that can be used to measure factors associated with retention. Examine patterns in retention data. Create research questions that better communicate your data needs and program outcomes with institutional partners, leadership, and other stakeholders.

Developing a Comprehensive Retention Plan

Developing a Comprehensive Retention Plan January 30 & February 3, 2023 Take a strategic look at your student success efforts and develop a retention plan that connects your data, institutional mission, and available resources. Welcome to your course page for your virtual conference! We’ll be adding links to meeting rooms, schedules, social media, and course materials as they become available. Make sure to check back as it gets closer to your conference! EVENT INFORMATION ENSURE YOUR TECHNOLOGY IS READY This workshop is intentionally designed to allow for maximum learning, connections, and engagement. We advise the following in order to participate fully: Audio & Visual Needs

A Five Step Model for Supervision: Cultivating and Retaining Your Staff

In Academic Impressions’ 2021 survey of higher ed faculty, staff, and administrators to understand the state of professional development, 80% of respondents reported that more professional development would help them stay in their current role, and 51% of respondents reported experiencing clinical levels of burnout. So what’s the solution? What we found is that providing leadership support for professional development and fostering a culture of learning and growth can lead to greater job satisfaction and greater employee retention. Using the ACORN acronym, our expert instructor, Cié Gee, will walk you through a five-step model for supervision to help you learn to: Acknowledge Build Confidence Generate One on one connections Show Respect, and Meet your staff’s Needs

Customer Service Skills Training: Certification for Higher Education Professionals

Customer Service Skills Training: Certification for Higher Education Professionals March 29 – March 31, 2023 Gain the knowledge and skills you need to provide high-quality customer service in the higher education environment. Welcome to your course page for your virtual conference! We’ll be adding links to meeting rooms, schedules, social media, and course materials as they become available. Make sure to check back as it gets closer to your conference! EVENT INFORMATION Check back soon for links! ENSURE YOUR TECHNOLOGY IS READY This workshop is intentionally designed to allow for maximum learning, connections, and engagement. We advise the following in order to participate fully: Audio & Visual Needs

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