Course Category: Free for All-Inclusive Members

The Gift Officer-Faculty Partnership in Academic Medical Fundraising

Grateful patients are often motivated to give because they are thankful for the care they received and want to advance research that may result in finding cures. An effective partnership with medical faculty and staff is one of the critical first steps in providing patients an opportunity to give back. Medical faculty primarily focus on providing the best possible care to patients; thus, they may not always have an opportunity to communicate why philanthropy matters in medicine effectively. Reluctance on the part of faculty sometimes stems from legal and ethical implications and a blurring of the lines related to the roles gift officers and faculty members should play. These issues often influence our ability to close gifts from grateful patients successfully. As a result, it is crucial to forge meaningful relationships built on trust that lead to a partnership between gift officers and faculty members to achieve success in grateful patient fundraising. Join us in this online training to deepen your capability as a gift officer in academic medicine and learn how to effectively partner with medical faculty for philanthropic success.

Faculty Mentorship: Incorporating Inclusive Practices to Foster Faculty Success

Faculty Mentorship: Incorporating Inclusive Practices to Foster Faculty Success December 6 – 7, 2021 Learn to appreciate differences more deeply in perspectives and experiences by being a more inclusive faculty mentor.  EVENT INFORMATION Check back soon for links! ENSURE YOUR TECHNOLOGY IS READY This workshop is intentionally designed to allow for maximum learning, connections, and engagement. We advise the following in order to participate fully: Audio & Visual Needs

Developing a Comprehensive Retention Plan

Developing a Comprehensive Retention Plan November 30 – December 1, 2021 Take a strategic look at your student success efforts and develop a retention plan that connects your data, institutional mission, and available resources. EVENT INFORMATION Check back soon for links! ENSURE YOUR TECHNOLOGY IS READY This workshop is intentionally designed to allow for maximum learning, connections, and engagement. We advise the following in order to participate fully: Audio & Visual Needs

Working with Institutional Data for Student Retention

Data can be is a powerful tool for understanding attrition and creating student success programs. Student affairs and enrollment professionals often yearn for access to data, but when they do have access, they may struggle with distilling the information they need, using data effectively, and working with others to ask the right questions. This virtual workshop is strongly recommended to Developing a Comprehensive Retention Plan attendees outside of Institutional Research who would like to learn how to: Recognize data points that can be used to measure factors associated with retention. Examine patterns in retention data. Create research questions that better communicate your data needs and program outcomes with institutional partners, leadership, and other stakeholders.

DEI Foundations: White Privilege in Higher Education

White privilege—which results in pushing BIPOC people to the margins—has become ingrained in many of our systems and policies in higher education. When we are critically conscious of whiteness and white privilege, we can start to question and dismantle it within our institutions, thereby preventing it from continuing to disenfranchise people of color.  This course will take a foundational approach to help you:   Define race and white privilege Reflect upon your own identities as they relate to race and white privilege Identify strategies to recognize and confront white privilege in yourself, others, and systems and structures within higher education This course will be beneficial to anyone who is a) unfamiliar with the historical and current context of race and white privilege, and b) interested in exploring the application of these concepts in higher education.   This course is part of our foundational Diversity, Equity, and Inclusion series—an intentional collection of personal development and skill-building trainings—which provide education and awareness-building, self-reflection, and ways to speak up and take action. 

Crafting Your Mid-Career and Beyond as Faculty

The mid-career years – often characterized by being at the associate professor level – can be both the most rewarding and the most challenging time in a faculty member’s career. Once you reach the mid-career phase, not only does institutional support and guidance around career advancement tend to decrease, but your pathway forward can seem unclear. For faculty of color and women faculty, the research also shows that higher expectations around service and mentoring during the mid-career years can slow career advancement. These factors make the mid-career an important crossroads where you could aim to become a full professor, aspire for a leadership role, or carve out a different path. Getting there requires intentional self-reflection and proactive steps. Otherwise, you may find yourself being pulled in too many directions or following someone else’s priorities for your career. Join this training to learn more about: The opportunities and challenges faced by mid-career faculty and why so many associate professors feel lost or languishing in their careers. The process of career crafting and the different types of crafting techniques (e.g., task crafting, relational crafting, cognitive crafting). Why design thinking is a useful framework for crafting your mid-career. How to make purposeful career […]

Building Skills to Successfully Mediate Title IX Sexual Harassment Cases

Building Skills to Successfully Mediate Title IX Sexual Harassment Cases November 9 – 10, 2021 Gain confidence in your ability to serve as a mediator in your Title IX informal resolution process. EVENT INFORMATION Check back soon for links! ENSURE YOUR TECHNOLOGY IS READY This workshop is intentionally designed to allow for maximum learning, connections, and engagement. We advise the following in order to participate fully: Audio & Visual Needs

Foundations of Customer Service

As competition in higher education intensifies, so do prospective students’ appetites for institutions that provide the best education and experience for their tuition dollars. Instilling a culture of service excellence at all levels of an institution can directly enhance enrollment and improve student retention by providing consistency across branding and the student experience. This video course will introduce you to the foundations of customer service in higher education. Our experts have taken best practices from service excellent experts and applied those strategies to the higher education environment. Part 1 of this course focuses on what customer service looks like in the higher education environment and how service excellence connects to student belonging and retention. Part 2 covers five steps of service that you can adopt into your operations and immediately implement at your institution.

Inspire Timely Giving: Create Urgency and Accelerate Results

Have you or another development officer had a donor who is interested in a gift, but you can’t seem to move it forward? Donor engagement and gift conversations can often get stuck and lose momentum without timing that encourages donors to give. But if we are prepared to listen closely and strategize, we can better understand donor intent and share university happenings that encourage gift closures. Join us online to learn how to engage in conversations that allow you to learn from donors, deepen relationships with them, and create urgency around closing gifts. In this session, Zack Smith will demonstrate practical tips for how to effectively strategize gift conversations in a way that includes a timeline for giving.

Creating an Engagement Plan for Volunteers in Women’s Philanthropy

Effectively engaging your women volunteers can lead to greater giving and larger networks of women who want to share their time with your institution. However, without a formal engagement plan in place outlining how the interests and skill sets of your volunteers can be best aligned with your institution’s goals, the quality of their commitments can become a barrier to deeper and long-term relationships. Join us in this online training to learn an effective approach to creating a volunteer engagement plan that focuses on communal decisions and working together to achieve larger institutional goals. By building this approach into your volunteer management, you may be able to better respond to challenges you face when your women philanthropist volunteers bring ideas that your team doesn’t have the capacity to manage or when a volunteer becomes disengaged from their agreed-upon commitment.

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