Essential Practices for Leaders Communicating Across Difference

Last updated May 6, 2022

Course Length

1h 9m

Last Updated

May 6, 2022

Essential Practices for Leaders Communicating Across Difference

Last updated May 6, 2022

Learn culturally responsive communication skills to better lead diverse teams—and how to put them into practice.


Many leaders strive to create an inclusive environment for their employees, but this can be difficult to achieve without first taking time to understand how our own identity can impact our ability to engage in effective and supportive dialogue with a diverse team. Through this training’s experiential activities and small-group discussion, participants who are leading teams will gain a better sense of their own identities and how power, privilege, and oppression interplay with these established identities and those around them. Participants will also learn and practice active listening, suspending judgment, leaning into discomfort, and using empathy as ways to be more culturally sensitive and responsive within work and academic environments—ultimately, emphasizing respect for different lived experiences overall.

Who should attend?

This training is designed for leaders and supervisors who want to learn culturally responsive management practices to better lead diverse teams and create higher performance overall.


June 16, 2022

1:00 – 3:00 p.m. Eastern

Foundations of Culturally Responsive Leadership

To begin this training, our experts will discuss culturally responsive leadership, which involves leadership philosophies, practices, and policies that create inclusive environments for employees and colleagues from ethnically and culturally diverse backgrounds. Our experts will ask you to consider ways in which social identities inform your dialogues with others and will invite you to participate in interactive activities to help you consider how your own social identities interact with systems of oppression and privilege.



Pillars and Practice of Culturally Responsive Communication

Our experts will share the foundations of culturally responsive communication that are so important for creating diverse, equitable, and inclusive workspaces which promote that essential sense of belonging for employees, including: active listening, suspending judgment, leaning into discomfort, using empathy, and challenging assumptions. Participants will have the opportunity to practice these skills through small-group discussion and case studies.

Make the Most of This Series

Build upon these practices to create a more inclusive work environment and encourage a sense of belonging among employees by registering for How to Influence Without Shaming as a Leader on Thursday, June 23 from 1:00-3:00 p.m. ET.