Archives: Courses

How to Maintain Trust in Teams During Transitions

The changing nature of higher education includes shifts in team membership due to turnover and re organization, leadership transitions, and evolving institutional priorities. Leaders need to understand that trust is the foundation of a productive team, especially during times of transition. To foster and maintain trust, you must first understand why it is important, recognize when changes in the team environment warrant new or different strategies, and be able to deploy strategies that ensure a foundation of trust remains even in the face of changes. In this two-hour virtual training, you will gain a deeper understanding of the concept of trust for team- building, what circumstances may necessitate action related to trust, and effective strategies to deploy when a team is experiencing transition. To accomplish this, we will explore key questions including the following:

Encore and Live Q&A: Portfolio Prioritization: Maximizing Opportunities for Your Donor Pipeline

A portfolio is the engine that drives a gift officer’s work and sets them up for future success. However, for new or seasoned professionals alike, opportunities to look at your portfolio with a different viewpoint can be highly beneficial as you seek to understand your portfolio data and prioritize donor relationships. Additionally, in the wake of the COVID-19 pandemic, institutions are facing a reset moment with their portfolios as they are able to travel again to meet donors in person. Join us for a re-airing of the training that took place in April 2022. You will learn how to identify key data points in your portfolio which you can then use to cultivate relationships with your donors and chart a path for success in your own portfolio management.  

Strategic Planning as a Dean: Enhance Your Unit’s Success from Start to Finish

Strategic plans typically take several months to develop and are designed to be implemented over a three- to five-year window. In contrast, the average tenure for a dean is often about three years—less than the time it takes to realize most strategic plans. Layered with the additional complexity of continual leadership transitions throughout the organization, it’s no wonder that the strategic plan of the unit often lacks momentum during development, fails to get implemented, and/or fizzles out during execution. Given the increased competitive pressure many institutions are facing, failure to realize a strategic plan can result in a large opportunity cost for the unit and/or reduce institutional credibility with external stakeholders—both of which can impede the unit’s longer-term growth and success. Join us online for a workshop that will explore how you and your unit can more effectively approach the planning, implementation, and execution of a strategic plan. You’ll discuss tips and strategies for avoiding common pitfalls that lead to the downfall of a strategic plan, and you’ll also learn how to identify the warning signs that signal that your strategic plan is struggling. More importantly, you’ll walk away with tips and strategies to help you increase the engagement and […]

Institute for Annual Giving

Institute for Annual Giving February 16 – 17, 2023 Improve your annual giving fundraising by incorporating data-driven strategies in digital solicitation, stewardship, and communication. Welcome to your course page for your virtual conference! We’ll be adding links to meeting rooms, schedules, social media, and course materials as they become available. Make sure to check back as it gets closer to your conference! EVENT INFORMATION ENSURE YOUR TECHNOLOGY IS READY This workshop is intentionally designed to allow for maximum learning, connections, and engagement. We advise the following in order to participate fully: Audio & Visual Needs

A Top-Down and Bottom-Up Leadership Approach to Research Cluster Initiatives

Research clusters help institutions strengthen research activity by promoting innovative and multidisciplinary research, attracting top research talent, garnering external funding, and promoting institutional identity. Further, by taking part in these initiatives, faculty and academic leaders of various levels gain exposure to strategic planning and leadership development. In this training, we’ll leverage one institution’s blend of a “top-down” and “bottom-up” leadership approach that successfully aligned multiple components of institutional strategy and generated campus wide buy-in. Join us for this interactive session, where Dr. Warren Burggren of the University of North Texas will walk you through three key aspects of a successful research cluster initiative: Institutional alignment and strategy Collaborative leadership across roles and responsibilities Evaluation of short-term and long-term success This training will emphasize the roles of both faculty and administrators in leading an initiative that resulted in a multi-year, institution-wide research cluster initiative that created targeted faculty hires and generated a major increase in external funding.

A Toolkit to Reengaging and Reconnecting with Students Post-COVID

As institutions have moved back to in-person or hybrid operations from a largely virtual COVID-19 response, student engagement and disconnection is at an all-time high. While the beginning of this trend predated the pandemic, it has now been compounded by increasing enrollment and retention challenges in the aftermath. We know that students who do not feel they belong at their institution are much less likely to persist and graduate from that institution, and a central hurdle to mitigating this challenge is that higher ed faculty and staff do not feel equipped to reconnect and reengage students. Join us for this one-day virtual conference to learn more about how to rebuild the connection between your institution and the students who attend. Our expert speakers, Glenn Davis and Vickie Cook, will share practical tips for understanding the nuances of student success today, as well as how to address student needs. You’ll have the opportunity to discuss engagement both in and out of the classroom, the adverse impact of intersectionality on some students’ experiences, and best practices to move forward.

Applying Emotional Intelligence to Your Leadership as Department Chair

Applying Emotional Intelligence to Your Leadership as Department Chair May 2 – June 6, 2023 Individual Sessions Dates: May 2, 9, 16, 23, 30, and June 6, 2023 Welcome to the course page for your bootcamp! More information will be added as we get closer to your event, so please check back soon. Important Links Contact Moira Killoran to learn more. Welcome! This is your “one-stop shop” for all course materials and instructions you will need to guide you through the bootcamp. A couple important notes to get you started: All course materials can be found in the “Access Course Materials” tab to the left. Any/all course materials you will need to prepare for the live sessions will be made available before the live session. You will also be alerted by email when they are available. Additional materials generated during the live sessions or intended as reflection after the live session will be added after the live session. Your Course Syllabus will be updated and posted weekly as you progress through the program. The Syllabus will contain specific instructions for what needs to be completed before and after each session. Please review the syllabus at the beginning and end of […]

Leading as An Assistant/Associate Dean: An Online Bootcamp

Leading as An Assistant/Associate Dean: An Online Bootcamp May 15, 2023 – June 26, 2023 Individual Session Dates: May 15, May 22, June 5, June 12, June 19, June 26, 2023 Welcome to the course page for your bootcamp! More information will be added as we get closer to your event, so please check back soon. Important Links Contact Moira Killoran to learn more. Welcome! This is your “one-stop shop” for all course materials and instructions you will need to guide you through the bootcamp. A couple important notes to get you started: All course materials can be found in the “Access Course Materials” tab to the left. Any/all course materials you will need to prepare for the live sessions will be made available before the live session. You will also be alerted by email when they are available. Additional materials generated during the live sessions or intended as reflection after the live session will be added after the live session. Your Course Syllabus will be updated and posted weekly as you progress through the program. The Syllabus will contain specific instructions for what needs to be completed before and after each session. Please review the syllabus at the beginning […]

Working with Institutional Data for Student Retention

Data can be a powerful tool for understanding attrition and creating student success programs. Student affairs and enrollment professionals often yearn for access to data, but when they do have access, they may struggle with distilling the data they acquire, using that data effectively, and working with others to ask the right questions. This virtual workshop is strongly recommended to retention planning professionals outside of Institutional Research who would like to learn how to: Recognize data points that can be used to measure factors associated with retention. Examine patterns in retention data. Create research questions that better communicate your data needs and program outcomes with institutional partners, leadership, and other stakeholders.

Developing a Comprehensive Retention Plan

Developing a Comprehensive Retention Plan January 30 & February 3, 2023 Take a strategic look at your student success efforts and develop a retention plan that connects your data, institutional mission, and available resources. Welcome to your course page for your virtual conference! We’ll be adding links to meeting rooms, schedules, social media, and course materials as they become available. Make sure to check back as it gets closer to your conference! EVENT INFORMATION ENSURE YOUR TECHNOLOGY IS READY This workshop is intentionally designed to allow for maximum learning, connections, and engagement. We advise the following in order to participate fully: Audio & Visual Needs

A Five Step Model for Supervision: Cultivating and Retaining Your Staff

In Academic Impressions’ 2021 survey of higher ed faculty, staff, and administrators to understand the state of professional development, 80% of respondents reported that more professional development would help them stay in their current role, and 51% of respondents reported experiencing clinical levels of burnout. So what’s the solution? What we found is that providing leadership support for professional development and fostering a culture of learning and growth can lead to greater job satisfaction and greater employee retention. Using the ACORN acronym, our expert instructor, Cié Gee, will walk you through a five-step model for supervision to help you learn to: Acknowledge Build Confidence Generate One on one connections Show Respect, and Meet your staff’s Needs

Faculty Affairs Roundtable for Unit-Level Leaders: A Cohort-Based Series

Faculty Affairs Roundtable for Unit-Level Leaders: A Cohort-Based Series March 23 – April 27, 2023 Individual Dates: March 23, 30, April 6, 13, 20, and 27, 2023 Login Starting On: March 23, 2023 at 12:30 p.m. ET JOIN ZOOM MEETING Full Event Information VIEW EVENT PAGE Including: Agenda Overview Speaker Bios Prepare for the Workshop This workshop is intentionally designed to allow for maximum learning, connections, and engagement. We advise the following in order to participate fully:

The Fundamentals of Leadership: A Bootcamp for New or Aspiring Leaders in Higher Ed

The Fundamentals of Leadership: A Bootcamp for New or Aspiring Leaders in Higher Ed February 16 – March 30, 2023 Individual Session Dates: February 16, 23, March 2, 9, 16, 23, 30 , 2023 Welcome to the course page for your bootcamp! More information will be added as we get closer to your event, so please check back soon. Important Links Contact Moira Killoran to learn more. Welcome! Welcome to The Fundamentals of Leadership: A Bootcamp for New or Aspiring Leaders in Higher Ed. Our hope is that you will walk away with the ability to apply the key tenets of successful and equitable leadership to strengthen your role and performance going forward. This course page serves as your “one-stop shop” for all of the course materials and instructions you will need to guide you through the bootcamp. A couple of important notes to get you started: All course materials can be found in the “Access Course Materials” tab to the left. Any course materials you will need to prepare for the live sessions, including copies of slides, assignments, and assessments, will be made available at the beginning of the week.   If you have any questions, please contact Amy […]

Roundtable for Leaders of Talent Development in Advancement: A Cohort-Based Series

Roundtable for Leaders of Talent Development in Advancement: A Cohort-Based Series February 24 – May 19, 2023 In-Person and Virtual Sessions To facilitate community and trust-building among the cohort from the get-go, the roundtable will kick off with a half-day in-person strategy session in Denver, Colorado on Friday, February 24, 2023. Six weekly, hour-long virtual sessions will follow, running from early March to mid-May. Agenda Session 1 (Virtual): Friday, February 24th 2023 | 12:00 – 2:00 p.m. ET Session 2 (Virtual): Friday, March 10, 2023 | 12:00 p.m. – 1:00 p.m. ET Session 3 (Virtual): Friday, March 24, 2023 | 12:00 p.m. – 1:00 p.m. ET Session 4 (Virtual): Friday, April 7, 2023 | 12:00 p.m. – 1:00 p.m. ET Session 5 (Virtual): Friday, April 21, 2023 | 12:00 p.m. – 1:00 p.m. ET Session 6 (Virtual): Friday, May 5, 2023 | 12:00 p.m. – 1:00 p.m. ET Session 7 (Virtual): Friday, May 19, 2023 | 12:00 p.m. – 1:00 p.m. ET Login Starting On: Friday, February 24, 2023 at 12:00 p.m. ET JOIN ZOOM MEETING Full Event Information VIEW EVENT PAGE Including: Agenda Overview Speaker Bios Prepare for the Workshop This workshop is intentionally designed to allow for maximum […]

Customer Service Skills Training: Certification for Higher Education Professionals

Customer Service Skills Training: Certification for Higher Education Professionals March 29 – March 31, 2023 Gain the knowledge and skills you need to provide high-quality customer service in the higher education environment. Welcome to your course page for your virtual conference! We’ll be adding links to meeting rooms, schedules, social media, and course materials as they become available. Make sure to check back as it gets closer to your conference! EVENT INFORMATION Check back soon for links! ENSURE YOUR TECHNOLOGY IS READY This workshop is intentionally designed to allow for maximum learning, connections, and engagement. We advise the following in order to participate fully: Audio & Visual Needs

Setting and Maintaining Boundaries as Faculty to Develop Professional Well-being and Success

In Academic Impressions’ 2021 survey of higher ed faculty, staff, and administrators to understand the current state of professional development, 51% of respondents reported experiencing clinical levels of burnout. Faculty burnout comes on the heels of their being asked to do more than ever during the COVID-19 pandemic, plus the additional challenges of meeting the needs of students that resulted. But faculty who learn how to set boundaries with their work and maintain a healthy integration are far more likely to continue to enjoy their work and maintain their sense of professional well-being. Join us for an interactive session on how to better develop and maintain boundaries with your work as faculty. Our expert speaker Dr. Jackie Leibsohn has served in faculty positions and leadership at all levels. She will walk you through identifying what is being added to faculty’s plates, how and when to say no to additional work, and how to survive a changing faculty environment. We will also provide resources for you to continue to practice professional well-being in your faculty role.

Improving Your Gift-In-Kind Evaluation Process

Gifts-in-kind, or non-cash gifts, are unique. Most are appreciated assets that offer donors the ability to give an asset, receive a tax deduction for the value, and, depending on the donor, avoid capital gains tax. Yet, there are many gifts-in-kind that aren’t so easy to accept. This may be due to unverifiable value, such as with art collections, gifts of used equipment that may prove to be hard to place or to find a means to value, illiquid privately-held securities, or non-fungible tokens that pose issues in determining both ownership and value, as examples. Donors need to be responsible for providing bona fide appraisals and bearing those costs; but the institution also needs to be able to validate the value as well as many other aspects of a non-cash gift prior to acceptance. Whatever the non-cash gift, the viability of the value and its benefit to the institution must be analyzed before accepting. To better answer the question of whether a gift-in-kind has the value the donor claims, you must have a thorough review process in place and access to the right experts who can verify both the value and its benefit. Either way, gifts-in-kind must be analyzed on a […]

Discovering Self and Developing Essential Skills: A Bootcamp for New Supervisors

Discovering Self and Developing Essential Skills: A Bootcamp for New Supervisors February 16 – March 23, 2023 Individual Sessions: February 16, 23, March 2, 9, 16, 23, 2023 Welcome to the course page for your bootcamp! More information will be added as we get closer to your event, so please check back soon. Welcome! Welcome to Discovering Self and Developing Essential Skills: A Bootcamp for New Supervisors. We invite you to join our community as new or developing supervisors seeking to better understand the skills and self-awareness essential to your success. In preparation, mark your calendars for the following dates and times: Starting February 16, the bootcamp meets weekly on Thursdays from 12:00-1:30 p.m. ET for Sessions 2, 3 ,4, 5 and from 12:00-3:00 p.m. ET for Sessions 1 and 6: Please note, during the week of March 27, you will have the opportunity to schedule a one-on-one coaching session with Dr. Therese Lask, facilitator of the bootcamp. To deepen your learning and create opportunities for collaboration with your peers in the program, before sessions 2, 3, 4, and 5 there will be an estimated one-hour block of time needed to review video content to prepare for each of those […]

Time Management: A Disciplined Approach to Priority-Setting

Is your endless to-do list keeping you from accomplishing what’s most important? We all have responsibilities and tasks competing for our attention, but all too often, our two or three most important efforts are reduced to just another item on the list. Join us for this essential training to learn strategies and exercises that will teach you the discipline needed to protect your time and schedule, allowing you to focus more greatly on your biggest priorities. After the training will be a discussion led by the speaker, Steve Riccio.

Encore: Navigating Challenging Conversations with Donors (December 2022)

Encore: Navigating Challenging Conversations with Donors Gain confidence in your ability to engage with donors around polarizing topics.  Login On: December 7, 2022 at 1:00 p.m. ET Unable to attend this live training? Stay registered to receive the recording of the training after the live event. JOIN ZOOM MEETING Full Event Information VIEW EVENT PAGE Including: Agenda Overview Speaker Bios Prepare for the Workshop This workshop is intentionally designed to allow for maximum learning, connections, and engagement. We advise the following in order to participate fully: