Archives: Courses

Defining Your Role as Chief of Staff

Agenda Understanding the different variations of the roles of chiefs of staff Where are you on the continuum? Ensuring success in your first month

Starting an eSports Program in Higher Education

Agenda During the webcast, our instructors will share lessons learned and tips for other universities looking to start eSports programs in the following topic areas: Starting the eSports conversation on your campus Recruitment of eSports athletes Provision of scholarships Infrastructure: space and technology Student support considerations

Leveraging CFR Competencies in Major Gift Fundraising

Learn how to integrate CFR competencies into your academic fundraising efforts. Overview We’ve designed this 60-minute broadcast to showcase an innovative practice in academic fundraising. While we can’t promise that you’ll be able to replicate Franklin & Marshall’s success, there are pieces that you can adapt and scale for your own needs, and you’ll learn about the successes and challenges that F&M has had in this model. You’ll also have the chance to ask questions and get a few pieces of advice about how to proceed on your own campus.

Connecting Admissions Counselors More Effectively to Yield Outcomes

Admissions counselors are commonly more mission-driven than numbers-driven.  Since many wouldn’t self-identify as “numbers people,” they often struggle to articulate their personal enrollment goals and progress to leadership. But in a climate where every student matters, institutions can no longer afford to leave these goals up to chance. The productivity of admissions counselors is vital to an institution’s ability to execute their yield strategies, so enrollment and admissions leaders must start to shift the culture around goals and measurement for the counselors. Join us for this webcast and learn: How to set goals for counselors that are both aspirational and obtainable How to measure progress on goals through strategic reports How to hire and train for better results

Tactics for Successful Donor Discovery and Qualification

Learn what to say, what to do, and what to listen for during donor discovery and qualification. Agenda In each of the three sections below, we’ll share words and phrases you can adapt to a variety of situations with donors. You will start practicing how to formulate your authentic voice for a few aspects of discovery and qualification: I. Securing the visit II. Preparing for the visit III. During the visit

Industry Views: Advancement Shops of Tomorrow

In this short video series Lynne Wester, the Donor Relations Guru, shares her thoughts on the advancement shop of tomorrow. She addresses questions like “What is a good Ask-to-Thank ratio?” and “What should you do after an event?” and shares her perspective on topics like the best stewardship touch she’s encountered recently. Lynne is a well-known resource for donor relations and fundraising, a highly sought-after speaker, and has been featured in The Washington Post, CURRENTS magazine, The Chronicle of Philanthropy and other industry publications.

Diverse Hiring in Higher Education: Resources for Search Committees

Finding the correct candidates for academic and administrative positions is a critical task for colleges and universities. However, you may be asked to serve on or even lead search committees without receiving training on the process, which can allow for things like campus culture, implicit biases, and outdated hiring practices to impact the search process and limit the diversity of the candidate pool. From crafting impactful hiring advertisements to documenting the cultural fit of your candidates, the following 5 resources will support your search committee as it prepares for an upcoming talent search.

Adding an Online Experience to Your On-Campus Orientation

Moving pieces of your orientation online can help you save time and money while maximizing student participation and engagement. Throughout this training you will hear how the University of Washington implemented three phases over three years to move more of their orientation online and to continuously improve elements of the process. As we work through each phase, we will discuss how you can adapt this model to your own institution with specific details on the time, budget, and tools needed for each. No matter where you are in the process of updating your orientation, you will have a better understanding of which phases are feasible for you and how to approach them. Designed for Face-to-Face Institutions This program is specifically designed for traditional face-to-face institutions of higher ed that wish to bring a portion of their orientation process into the online environment. Professionals from those institutions who will gain the most out of this event include: Directors of First Year Experience programs Leaders in student affairs Directors of orientation programs Directors of transfer student programs

How to Integrate Career Readiness into Curricula with Digital Badging

See how one institution is seamlessly integrating career readiness modules into curricula. Agenda We will begin this live webcast with an example of how the framework has been used successfully, describe its flexibility, and show how faculty can easily plug their curriculum into it. We will then discuss: Determining which competencies to use to build framework Using “Learn It, Do It, Show It†to structure training modules Keys to getting started Using badges as a mechanism of providing feedback to students Badging platforms to consider How to Continue Scaling the Program Resources Download the presentation slides (PDF) Download the leftover questions and answers (PDF)  

Integrating Effective Mentorship into the Fabric of Your Campus Culture

Learn how one institution is innovating in mentorship models and practices. Overview We’ve designed this 60-minute broadcast to showcase an innovative practice in higher education. While we can’t promise that you’ll be able to replicate Franklin & Marshall’s success, you will learn about the main successes and challenges of their model. Plus, you’ll have the chance to ask questions and get a few pieces of advice about how to proceed on your campus.

Key Considerations for Designing Student-Focused Innovation Spaces

Innovation spaces are giving students an opportunity to merge the classroom, their future careers, and entrepreneurial spirit all into one place. As colleges assess how to attract and retain students, these spaces foster the creative and collaborative culture of today, while forging a connection between industry and academia.   In this training, you will learn how to begin defining your institution’s own innovation space. Our expert instructor from The Garage at Northwestern University will share strategies on how to begin the process, including pictures and examples. Institutions with smaller budgets or a more limited scope will also receive advice on how to scale these strategies to meet their individual needs.

Using a Council to Establish a Holistic Corporate Engagement Strategy

One of the biggest barriers in moving toward a more holistic, and centralized corporate engagement strategy is knowing how to bring together disparate efforts, people, and corporate touchpoints across campus to move forward with a more comprehensive relationship with a company. Join us online to learn how to develop a cross-functional group that will help you foster a culture of holistic corporate engagement for your institution.

Strategic Stewardship for Major and Principal Donors

Formalize a stewardship plan for your top donors that lays a framework for future giving. Agenda Strategic Stewardship in Practice The look and feel of customized donor relations Perfecting the “surprise and delight†factor Eight Areas of Engagement Understanding the different areas of focus for your plan Examples in each area Walkthrough: Sample Strategic Stewardship Plan Using a template to begin Considerations for each plan Things you should know about your donors

Creating Wellness Plans to Best Support Your Diversity and Inclusion Professionals

Learn how to utilize a wellness intervention plan to help you overcome social justice fatigue. Agenda During this webcast, our instructor will cover: Primary Causes of Social Justice Fatigue How to Use and Create Your Own Wellness Intervention Plans and Tools Benefits to Your Institution’s Productivity Overall productivity and advocacy for professionals Improved campus climate for staff and students

Tactics to Increase the Visibility of Your Honors Program or College

More and more public universities are successfully creating, expanding, and refining Honors Programs/Colleges, yet these colleges are not getting the level of attention from potential applicants to make them as successful as they can be. Join us for this online training to explore how you can use data to build a better brand and promote your Honors Program/College to get more prospective students. In this 60-minute webcast, you will learn how to: Better understand and leverage your program/college’s strengths Boost brand awareness Summarize how your Honors Program/College delivers value to students Highlight Honors student successes

Increasing Board Engagement in Fundraising

Learn how to solicit and cultivate your advisory and alumni boards. Agenda Encourage personal commitments from members Educate boards about the financial mission and goals of the institution Engage members in donor relations and stewardship Inspire boards to foster connections for the university

Understanding and Addressing Microaggressions

Microaggressions don’t necessarily reflect bad intent but can still be very damaging. Therefore, it is important to proactively identify and address microaggressions within your department and your institution before they become a problem. Learning to properly spot and address these statements can improve your campus climate while reducing absenteeism, turnover, and employee complaints. This toolkit provides a foundational understanding of microaggressions and how to combat them. The first lesson will define microaggressions and bring awareness to how prevalent they are in our daily conversations. The second lesson will build on that understanding and explain why microaggressions happen, consciously and unconsciously. The final lesson will provide guidance and tools to help you address microaggressions when they occur.

Busting Myths Around Your Market Position: Making Data-Informed Decisions

Is your market position supported by data or by anecdotes? The reality is that a surprisingly large number of institutions still work from the latter when defining their brand in a competitive landscape. Your institution might boast qualities such as: “academic excellence,” “diversity,” or “career readiness,” but would your students agree? With a data-informed understanding of your market position, you can start to break from this “sameness” and capitalize on what truly makes your institution or program unique. Join us for this webcast and learn what data you need to conduct a comprehensive market analysis that will ultimately inform your market position. You’ll learn where and how to access this data, and how to use it to make better informed decisions related to strategic enrollment planning, new academic program planning, or institutional endeavors.

Facilitating Culturally Inclusive Departmental Meetings

Build self-awareness strategies to foster cultural inclusion in your departmental meetings. Agenda After a brief overview of the empirical research that demonstrates the propensity for departmental heads to bring bias to the meetings they facilitate, our instructor will dive deeper into how to: 1. Establish tools to become an effective Reflective-Practitioner. 2. Understand and practice critical communication skills (e.g., deep listening, genuine question probing, and suspending assumptions and judgments) to foster inclusion and collaboration in a group setting. 3. Understand the value of establishing accountability partners.