Managing Student and Employee Complaints
In part one of this discussion series, The Impact of Enhancing Customer Service in Higher Education, learn techniques for managing common student and employee complaints to enhance satisfaction and retention.
Event Category: Free For All-Inclusive
Understanding and Clarifying Faculty Mentoring Roles
As faculty navigate mentoring relationships, a number of challenges can arise as a result of expectations and roles not being as clearly defined as possible. Mentors can serve in many different roles for mentees, including coaches, confidants, teachers, guides, advocates, sponsors, and more. Mentors may even move between roles depending on the needs of their […]
Writing Workshop for Advancement
As a donor relations or communications professional, you may be looking to improve your writing and considering which form of media you should use to deliver messages. Writing to donors and prospects takes a certain touch, particularly when you are competing with a world of sensory input. Not only do you have to be warm, […]
Cultivating an Inclusive Academic Environment – Leading in the Classroom Live Sessions (CSU Sacramento)
As a leader in professional development for higher education leaders across the world, Academic Impressions prides itself on delivering quality content that is data informed and rooted in practical application. Over the past year we have had a number of conversations with member institutions who have been seeking out inclusive leadership training for their team […]
Evaluating, Managing, and Optimizing the Academic Portfolio
The methods used by institutions to manage their academic program portfolios are evolving and becoming more sophisticated. Higher ed leaders now need data on four key areas to properly evaluate their academic program mix: If you are looking to take a more data-informed approach to the assessment of your academic program’s portfolio health, we invite […]
2024 Title IX Educational Series: Final Recommendations and Q&A
As Title IX Coordinators, you have likely already started to brace yourself for the anticipated sweeping changes to the Title IX regulations. As the designated Title IX leader for your campus, you are responsible not only for updating your policies and procedures, but also for communicating those changes thoughtfully and effectively with students, faculty, staff, […]
2024 Title IX Educational Series: Athletics and Final Q&A
As Title IX Coordinators, you have likely already started to brace yourself for the anticipated sweeping changes to the Title IX regulations. As the designated Title IX leader for your campus, you are responsible not only for updating your policies and procedures, but also for communicating those changes thoughtfully and effectively with students, faculty, staff, […]
2024 Title IX Educational Series: Protections for Pregnant & Parenting Students
As Title IX Coordinators, you have likely already started to brace yourself for the anticipated sweeping changes to the Title IX regulations. As the designated Title IX leader for your campus, you are responsible not only for updating your policies and procedures, but also for communicating those changes thoughtfully and effectively with students, faculty, staff, […]
2024 Title IX Educational Series: The New Grievance Process – Part II
As Title IX Coordinators, you have likely already started to brace yourself for the anticipated sweeping changes to the Title IX regulations. As the designated Title IX leader for your campus, you are responsible not only for updating your policies and procedures, but also for communicating those changes thoughtfully and effectively with students, faculty, staff, […]
2024 Title IX Educational Series: The New Grievance Process – Part I
As Title IX Coordinators, you have likely already started to brace yourself for the anticipated sweeping changes to the Title IX regulations. As the designated Title IX leader for your campus, you are responsible not only for updating your policies and procedures, but also for communicating those changes thoughtfully and effectively with students, faculty, staff, […]