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Identify and Actualize Your Team Values to Increase Trust and Engagement

Most leaders recognize that team values are important. They enrich collaboration and teamwork and anchor the team during periods of change and uncertainty. But the process of establishing, norming, living, and protecting team values to create meaningful impact isn’t always intuitive. Join us online to learn how to use Meg Wheatley’s “Islands of Sanity” model to articulate values and build community and trust within your team. This model says we do our best work when we evoke and rely on our best human qualities. We will give you a template for defining values with your team, and you’ll leave with tips for how to embed and bring those values to life within your day-to-day operations and culture. Who Should Attend This webcast is designed for team leaders and supervisors who are looking for new ways to unite their team and build community by creating shared values and purpose. This webcast is especially helpful for supervisors of teams that are experiencing low trust, psychological safety, or morale. Agenda “Islands of Sanity” Model – You’ll be introduced to Meg Wheatley’s organizational development model for building community within your team. Identify Your Team Values – Learn a simple framework to identify, sort, and […]

Advance Your Career with a Personal Board of Directors

You will likely secure your next leadership role through your network, so surrounding yourself with the right people can make or break a career. How can you be more intentional in building your network to fast-track your career within senior leadership? Join us online and learn how a personal board of directors can help fuel your next career transition. A personal board of directors is a group of 5-7 people who offer advice, resources, and support over time to help you navigate challenging situations with confidence. In this webcast, you’ll learn how to create and manage your personal board of directors – including how to invite the right people and how to use your meetings productively – so that you can acquire the right skills and experience at the right time.   Who Should Attend This webcast is designed for senior leaders who are looking to advance, such as Vice Presidents, Provosts, Deans, Directors, Assistant/Associate Directors, and Department Chairs. Whether you’re already seeking promotion or are looking to start the process, we’ll offer an approach to surround yourself with people who will fuel your success.   Agenda Why Create a Personal Board of Directors? – Learn about the role of […]

Customizing Donor Communication through Smarter Segmentation

In order to appeal to alumni and donors, you need to rethink the typical segments of age, class year, academic major, or giving status. For example, class year may not define individuals’ motivations for engagement and/or giving nearly as well as their interests or career paths. But, identifying who appreciates fine art versus who appreciates athletics could help you create segments that resonate much more. Join us as Lynne Wester, the Donor Relations Guru, discusses how this mindset shift doesn’t have to require a large investment in time or money. Through sample alumni personas, she will share segmentation and communications ideas that will help you use existing data to start small. You’ll leave with at least one new segment to target in your outreach efforts. Who Should Attend If you are curious about new ways to reach your alumni and donors through smarter segmentation, this webcast will benefit you. This includes anyone overseeing alumni and donor communications – including those in annual giving, alumni relations, donor relations, and marketing and communications. Agenda What we’re missing! – This section will show why current broad-strokes segmentation is not as relevant or efficient as it could be. Sample alumni personas – This section […]

Increasing Emotional Intelligence by Identifying Your Triggers

When we can overcome our emotional triggers, we are able to navigate a variety of situations more effectively. But when experiencing a trigger, our emotions take over. Many of us struggle to recognize and explain our reactions. How can we take a step back to respond in the moment more thoughtfully and productively? Join us online to learn a simple, yet powerful, approach to help you regain control and respond in a more intelligent way to your next triggering event. During the session, you’ll practice using a journaling tool that will increase your awareness of your emotions and how they impact others. Who Should Attend This webcast is designed for anyone who wants to learn a new way to take back control of their emotional responses. Perhaps you need to: Prevent your emotional autopilot from leading you astray Better recognize your patterns of emotional behavior Find a new way to slow down and reflect on how you could respond more productively during an emotional situation Agenda Our expert speaker will guide you through the following: Self-Awareness as the Foundation for Effective Leadership – Learn how and why self-awareness is the key to emotional intelligence and effective leadership. A Technique to […]

Using Video Effectively in Recruitment Marketing

Video is an essential recruitment marketing tool in higher education. However, with video now embedded into social media platforms like Facebook and Instagram (as well as conventional options like YouTube), you may struggle in deciding which channels you should use to reach prospective students – and how you should use them. Join us for a webcast that will teach you how to integrate more video content into your recruitment marketing efforts with best practices for: Facebook/Live Instagram/Live/Stories/IGTV YouTube Snapchat TikTok Throughout this online training, you will hear success stories and see examples of how our experts are using video in recruitment marketing at their own institutions. Who Should Attend This webcast has been designed for enrollment management, admissions, and marketing professionals who would like to: Increase their use of video (both live and on-demand) in recruitment marketing efforts, and Gain new ideas and inspiration from examples of what other institutions are doing. Agenda During this webcast, we will address how to best use both live and pre-produced video that is specifically positioned for prospective and admitted students. We will explore each of the following questions as they relate to Facebook, Instagram, YouTube, and Snapchat: How much new content should I […]

Leading with Social-First: An Innovative Approach to Content Creation

Re-think your content strategy for the digital generation. Join us for a webcast highlighting a successful model that “flips the script” and puts social media at the forefront of content marketing. Tony Dobies from West Virginia University will discuss: The challenges WVU previously faced How they initiated conversations about taking a more audience-centric and social-first approach to content creation How social media grew to occupy a central strategic place in both marketing and communications Examples and data that show what the results of this social-first approach have been for the university You will see numerous examples of “social-first content” to help illustrate the concept and will learn how this approach helped enhance the brand and personality of West Virginia University as social media leaders in higher education. A Showcase Format This webcast is designed to showcase an innovative model in higher education. In this online training, you will hear a colleague’s success story, learn from the lessons and challenges of their model, have the opportunity to ask questions, and gain advice about how to proceed on your campus. Who Should Attend If you are striving to increase the strategic importance of social media in content planning and creation at your […]

How to Develop Programming that Re-Engages Underrepresented Alumni

Created in 2006, Cornell Mosaic is the lead advisory organization of Cornell’s diverse alumni communities. Cornell Mosaic collaborates with and serves several identity-based alumni communities under one centralized umbrella, and it’s continuing to build upon already-strong participation rates. In 2017, an exclusive evening with Cornell faculty and alumni experts at the National Museum of African American History and Culture sold out within six hours of opening online registration. One-thousand people were waitlisted! Join us for this webcast and hear from Cornell’s director of diversity alumni programs who will showcase Cornell Mosaic and give you advice on how to start similar programming on your campus. We’ll discuss how data can fuel your programming, and we’ll share sample programming and events. Who Should Attend This webcast is designed for alumni relations professionals and those looking to increase engagement with their diverse alumni populations through more intentional and inclusive programs. Agenda I. Laying the groundwork Gathering student data Building an effective pipeline of leaders and volunteers Working with cultural centers and on-campus partners II. Structuring programming and engagement opportunities Examples that show collaboration between student affairs and advancement Summarize best practice examples from each affinity group You may also be interested in watching […]

Focus on Student Belonging to Boost Student Retention and Success

Get a survey template to help you measure student belonging and design helpful interventions. You know that a sense of belonging is an important factor for student success and retention. But it is also difficult to measure. Because this conversation is so new, there are few models to follow. How do you start gathering data and using it to promote a greater sense of student belonging on campus? Join us online and learn how St. Cloud State University is leading the way in measuring student belonging. They’ve designed a survey for all first-year students that assesses social and academic belonging, and they’ve been able to identify how belonging (along with factors like GPA or demographic data) predicts retention. You’ll receive a copy of the survey, and you’ll get advice on how to use survey results to design more targeted interventions involving students, faculty, residence hall directors, and student advisors. Who Should Attend Student success and/or academic leaders at the VP and Director level who oversee or contribute to retention efforts will most benefit from this webcast. Agenda St. Cloud State’s Story – Get context for how increasing student belonging can also increase retention rates. Designing and Implementing a Belonging Survey […]

Managing Difficult Colleagues

Difficult colleagues come in many forms: A colleague who hijacks a meeting by dominating the conversation A leader who is overly critical of others’ ideas A project team member who leaves the work for you or takes credit for your work Confronting these difficult colleagues can feel overwhelming. How will they react? Will they hold a grudge? How do you manage authority? Join us online and learn how to communicate with and influence your difficult colleagues. You’ll learn how to target specific strategies to seven unique personality types, and you’ll leave with advice on how to respond in the moment and afterwards. Who Should Attend This webcast is ideal for those in administrative positions outside of academic departments who need strategies for communicating with difficult colleagues. If you’re interested in examples around how to manage difficult faculty, check out our Managing Difficult Faculty webcast. Agenda 1) 7 Types of Difficult Colleagues You’ll gain a better understanding of the motivations for the following difficult personalities: Nostalgiast – References how things were done in the past Dominator – Cuts people off and doesn’t listen Terminator – Harshly criticizes others’ ideas Credit Hog – Takes credit for the work you did Flake – […]