Managing Up, Down, and Across (Virtual Workshop Recording)



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Learn strategies for influencing your colleagues and aligning your priorities with those of your supervisor and institution.



Our current realities and stresses can often exacerbate existing friction between workers, co-workers, and their supervisors. In this workshop, we will examine how to get on the same page with your supervisor and peers to achieve common goals. You will learn how to manage up, down, and across so that you, your team, and your supervisor are all working toward shared goals.

Session 1: Influence & Authority 

Influencing is a powerful tactic no matter where you sit within your institution’s organizational hierarchy. This session will be useful to you if you are trying to influence both the people who you supervise and the ones report to, as well as peers with whom you regularly collaborate. You will have opportunities to workshop your next steps for influencing a peer, a supervisor, or someone you supervise.

Session 2: Managing Up 

“Managing up" is about aligning priorities to better serve your institution and students. By focusing on common goals, you can be an invaluable resource to your supervisor managing a full plate, helping them understand a more complete perspective, and use your strengths to complement theirs. We will provide you with strategies to find common goals with your supervisor and use these intersections to move ideas forward that are mutually beneficial to you, your supervisor, and your institution.


Who Should Attend

This workshop is ideal for higher education professionals, especially women, who are looking for strategies for managing up, across, and down as they work collaboratively toward a common mission.

The Academic Impressions Online Learning Experience

Intentionally Designed
Online Learning

Our virtual trainings go far beyond just replicating PowerPoint presentations online: these experiences are intentionally designed to give you the kind of robust and dynamic learning experience you’ve come to expect from Academic Impressions. These trainings provide you with an active learning environment and an online space where you can explore ideas, get inspired by what your peers are doing, and understand the range of possibilities around a certain topic. You will leave these sessions with practical solutions that you can take back to your team or task force.

What you will get:

  • A dynamic, interactive, and high-touch virtual learning experience designed to engage and set you up for growth
  • Seamless online face-time, networking, group work, and Q&A opportunities from the comfort of your own workspace
  • Practical takeaways and hands-on knowledge
  • Guidance from vetted subject matter experts
  • Unlimited access to all recorded online sessions


July 15, 2020

112:00 - 5:00 p.m. Eastern Time


Session 1: Influence & Authority (12:00 - 2:00 p.m. EDT)

By profiling common scenarios of leaders in higher education, our speaker Jeanne Hey will highlight the key points of influencing without authority. This session will include time for you to workshop your unique situation and get feedback from the speaker and from peers. You will cover:

  • Your “Professional Relationship Account”
  • Authority vs. Influence
  • Influencing Up
    • Using the power of persuasion
    • Highlighting your competence in handling complex issues
  • Influencing Across
    • Leading and mentoring peers
    • Finding common ground
  • Influencing Down
    • Listening to key messages
    • Showing interest and respect
    • Building relationships that grow your influence



Break (3:00 - 4:00 p.m. EDT)



Session 2: Managing Up (3:00 - 5:00 p.m. EDT)

This session will also include time for you to workshop your unique situation. You will learn about the following considerations:

  • Identifying your mission, vision, values, and priorities
    • You will have an opportunity to self-identify what your overall priorities are and what you have been hired to accomplish.
  • Understanding your supervisor’s mission, vision, values, and priorities
    • You will use a worksheet to outline your understanding of your supervisor’s top priorities and concerns. Where do they overlap with your priorities?
  • Aligning to the institution’s goals
    • You will look at the overall goals of the institution and map those according to the priorities you identified in sections one and two.


Portrait of Jeanne Hey

Jeanne A.K. Hey, Ph.D.

Dean Emeritus, University of New England

Jeanne Hey is an experienced provider of professional development programs, specializing in leadership training for department chairs, program directors, and deans. She served as dean of the University of New England’s College of Arts and Sciences for eight years, overseeing 13 academic departments and 35 major programs at a time of upheaval and risk in higher ed.

Read Speaker's Full Bio.

Portrait of Karen M. Whitney

Dr. Karen M. Whitney

President Emerita, Clarion University

Throughout her 40 year career in higher education, Dr. Karen Whitney has held a variety of executive and leadership positions with increasing levels of responsibility, beginning as a Director to Associate Vice President, Vice Chancellor, President, and Chancellor.

Read Speaker's Full Bio.


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