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Improving the Accessibility of Online Course Materials

Posted on by Greta Bell

July 7, 2011. In a climate of increased demand for online courses and increased federal scrutiny of regulatory compliance, it is increasingly critical that colleges and universities ensure the accessibility of their online course materials for students with disabilities — and not only for online courses, but also for classes held in the physical classroom that direct students to pursue research online or access supplemental materials via a course management system. Fortunately, significant gains in accessibility can be made with relative ease — the key is to be proactive and plan for them early rather than after an issue is noticed. To learn more about the “low-hanging fruit” for accessibility of course materials, we interviewed two leading experts on the issue from Drexel University — Dan Allen, content management specialist with Drexel’s Office of Information Resources and Technology, and Jenny Dugger, director of Drexel’s Office of Disability Services. Allen and Dugger offer the following tips for: Vetting potential vendors for accessibility Coaching your faculty in making course materials more accessible Vet Potential Vendors, Thoroughly “Where institutions often get into trouble is when they don’t vet their vendors for accessibility; by the time they realize there are issues, they have already made a long-term […]

Supporting Adjunct Faculty: An Investment in Your Instructors, an Investment in Your Students

Posted on by Kenneth Soldink

A 2010 US Department of Education study found that adjunct instructors teach 60% of the college courses in the US. They represent a critical first line of instruction for many students, yet often receive minimal faculty development and minimal institutional support for serving students. This week, we interviewed Jennifer Strickland, the interim director for Mesa Community College’s Center for Teaching and Learning, which supports the college’s 300+ residential faculty and 1100+ adjunct faculty. We asked Strickland why the issue of adjunct support should be accorded some urgency – and what forms of support she has found to be most needed in order to improve teaching and learning, as well as retention of adjunct faculty. The Need for a Shift in Institutional Culture Strickland argues that providing adjunct faculty with few resources to improve pedagogy and limited logistical support doesn’t serve students well. While the rationale for this has to do with the level of investment in contingent versus full-time faculty, what is actually at stake is the level of investment in the student. Strickland notes the example of institutions at which part-time faculty lack an office (even a shared one) and a phone line on campus-–curtailing their ability to offer […]

Practical Strategies for Women in Leadership in Higher Ed

Posted on by Daniel Fusch

In November of 2016, Academic Impressions held its first Women’s Leadership Success in Higher Education conference. (You can see information about the upcoming Women’s Leadership Success conference here.)  For me personally, this was one of the highlights of my year and a culmination of months of work that sprung from an idea that had formed in the summer of 2015. As it happened, the conference took place the week after the election. I found myself wondering how or if the election would impact the synergy in the room. What we experienced was an incredibly positive, high-energy, joyful three days of learning! Key messages standout from that experience: As we prepare for the 2018 conference, coming up in just a few short weeks, we asked a few of our speakers for their thoughts on what holds women back from their leadership potential and what tactics they use in challenging situations to handle them with confidence. Their answers were varied, but demonstrate how each taps into her unique strengths to lead effectively. We spoke below with Jeanne Hey, Dean, College of Arts and Sciences, University of New England, and with Arlethia Perry-Johnson, (Retired) Vice President of Marketing, Kennesaw State University. An Interview with 2 […]

Spotlight on Innovation: How Kennesaw’s TAG Program is Creating Better Degree Completion Pathways for Transfer Students

Posted on by Kenneth Soldink

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 24 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. Transfer student support has seen something of a revolution over the last decade, as colleges have become increasingly aware that transfer students make up over 60% of all American undergraduates enrolled at four-year institutions, and that transfers often arrive without the system of peer support and transitional support services that have been made available to many first-year students. Many institutions, especially state flagships, have put in place robust transfer student support services or, in a few cases, established one-stop transfer student centers on campus. The one-stop approach for transfers remains rare, however, and it is more often that transfer student support is handled out of one department or office on campus. Bucking this trend is Kennesaw State University, which, with the aid of a $3.2 million First […]

Spotlight on Innovation: Retaining First-Gen Students at UNC-Chapel Hill

Posted on by Kenneth Soldink

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 24 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. Percentages of first-generation students are rising at many institutions, and the University of North Carolina at Chapel Hill is taking an especially comprehensive approach to academic support for this growing and often challenged demographic. At AI, we’re looking forward to watching their FITW-funded project develop over the next four years; if successful, it will provide other institutions with one possible model for a holistic and effective approach to supporting and retaining first-generation students. Here’s a first look at the challenge UNC-Chapel Hill is up against and how they’re innovating to address it. The Challenge At UNC-Chapel Hill, 20 percent of undergraduates are first-generation students who are half as likely to graduate college as their peers. First-generation students who transfer from a community college or major in a […]

Doing Service Learning Right

Posted on by Kenneth Soldink

At many institutions, service learning programs are pursued in an ad hoc manner. Here’s how to realize the full potential of a service learning initiative. Service learning programs have proliferated on college and university campuses over the past decade, leading in the best cases to measurable gains in student learning and engagement; yet at many institutions, these programs are still pursued in an ad hoc manner. Among the obstacles to realizing the full potential of a service learning initiative: To learn from the success of one of the more effective programs, we turned this week to Drew Stelljes, director of community engagement at the College of William and Mary. That institution has effectively scaled its interests in service learning up to a comprehensive civic engagement initiative with defined outcomes and structured collaboration across both the academic affairs and student affairs division. Here is Stelljes’ advice for colleagues at other institutions who may be looking to achieve more with their service learning efforts. Defining Your Outcomes First, Stelljes advises establishing clarity around the purpose of the initiative: “Tease out the objectives that are important to your school,” Stelljes advises, “and then articulate those to the faculty you hope to involve.” “We […]

The Critical Step in Allocating Resources Across Alumni Relations and Annual Giving

Posted on by Kenneth Soldink

Most alumni relations and annual giving operations have limited intelligence about who will be a strong reunion volunteer, annual giver, or alumni travel prospect—if the person has not previously participated in any of those activities. But rather than pulling a random database query and then reaching out at random to the contents of the entire resulting list, applying predictive analytics can help provide a more targeted allocation of your resources and more targeted messaging. Why Predictive Modeling is Critical Many organizations seeking to improve operating performance are turning to predictive analytics and predictive modeling to either increase revenues, decrease costs, or both. The size of our alumni population and database at Penn make focusing resources critical to fundraising success. The objectives of our early pilot projects in predictive modeling have been to reduce fundraising-related marketing costs and/or increase the dollars raised, or improve business performance in some other way. Here are examples of how our recent analytics efforts at Penn have informed critical resourcing decisions: The Steps for Effective Predictive Modeling The steps in the predictive modeling process are: Identification of the business need and a proper problem definition are critical for a successful project. In most data warehouse systems, […]

Creating a Culture of Advisement: Engaging Faculty in Advising

Posted on by Kenneth Soldink

Sometimes you don’t just need to change advising procedures; you need to change the culture of academic advising on campus. A few years ago at Ramapo College of New Jersey, our enrollment management division surveyed faculty, first-year students, and upper-class students to learn where students turned for help in making academic decisions as they progressed through the curriculum. What we learned was striking: Further, over 57% of first-year and 47% of upper-class students did not even know who their academic advisor was. What this survey told us was that we didn’t just need to improve our advising procedures; we needed to create a culture of advisement on campus. 3 Keys to Changing the Culture Knowing that a culture of advisement is as dependent (if not more so) on buy-in and commitment from faculty than buy-in from administrative units, we embarked on the creation of an overall academic advisement plan for our campus, which included a series of action plans that hinged on three key change management strategies: Engaging faculty in academic advisement is essential to advancing Ramapo’s work — or any college’s work — in student success. Here’s what we did to engage our faculty: 1. Modeling the Change We […]

Spotlight on Innovation: How Bryn Mawr is Closing Math Skill Gaps with Targeted Online Modules

Posted on by Kenneth Soldink

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 24 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. Bryn Mawr College has long boasted a strong history of women attaining STEM degrees, with more than a third of their students majoring in math or science. Now, Bryn Mawr is working to take the next step toward increasing the number of underrepresented, underprepared and low-income students attaining STEM degrees by targeting the needs of students who have gaps in specific math skills or who lack the overall mastery that would allow them to thrive in STEM. Their project, funded by a $1.65 million First in the World grant from the US Department of Education, will combine face-to-face coaching support and blended learning through online modules, in partnership with twelve other institutions. The Challenge The project targets the group of students who have passed Bryn Mawr’s entry […]

Getting Buy-in for Addressing Deferred Maintenance

Posted on by Kenneth Soldink

Earlier this month, we surveyed the institutions planning to attend an Academic Impressions webcast on rethinking and prioritizing physical campus improvements. We asked questions about their balance of new capital projects and replacement and renewal, how they were handling issues with limited space capacity, and their level of commitment to addressing the deferred maintenance backlog. Of the facilities managers surveyed, 75 percent noted that addressing the deferred maintenance backlog was either a “high” or “highest” priority for the next 12 months. What’s interesting is that when we asked facilities managers the same question at the end of January this year, the percentage who assigned a high priority to deferred maintenance was 68 percent. While in the past the deferred maintenance backlog has been a perennially neglected issue, it is now rising steadily in its importance to an institution’s planning around physical campus improvements. EXPLORE THE FINDINGS For the findings from the January – February 2012 deferred maintenance survey, read our recent article “Benchmarking Deferred Maintenance.” In response to these findings, we asked Kambiz Khalili, the assistant vice chancellor for student affairs and the executive director of housing and dining services at the University of Colorado Boulder; Dan King, the assistant […]

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