Recruiting International Students

Overall first-time graduate enrollments from international students at US institutions did not climb in 2008-09 (though emerging markets in the Middle East still saw increases), according to a survey released this week by the Council of Graduate Schools. Reasons suggested for the stagnant numbers include the global recession and increased competition from other nations. Many undergraduate programs, however, have reported surges in international students; the University of Oregon announced a 16% jump in undergraduate international enrollment. And many institutions (among the most recent, Virginia Tech and the University of Nebraska) have set goals for doubling international enrollment in the next five or ten years. Now more than ever, it’s critical for enrollment managers in the US and Canada to be intentional in their approach to recruiting international students. Sarah Ramisch Stewart, Manager of International Admissions and Recruitment at Carleton University, offers some practical tips for planning your approach. What You Should Be Asking Approach international recruitment with clearly defined goals and an eye for finding the best match. Stewart suggests: Identifying the right student profile is critical, and not just in terms of academic interest. Stewart offers the example of a rural or lesser-known institution seeking applicants in Turkey. In this […]

Four Tips for Managing the Brand Launch

June 9, 2011. Competition for visibility continues to pressure institutions of higher education to differentiate themselves in the marketplace. In order to stay competitive, maintain enrollment levels, and meet advancement goals, your institution needs a unique brand strategy that carefully defines who you are in the minds of stakeholders. Often, though, marketing professionals and institutional leaders have questions concerning how to effectively roll out or communicate a change to the brand. Past examples of branding efforts gone wrong have taught us that a brand campaign carries considerable public relations risk. This week, we asked Bill Faust, senior partner and chief strategy officer for Ologie, for his advice; Faust offers these four tips for success in managing your brand launch. Decide Whether You Need a Hard or Soft Launch Faust suggests that a hard launch or “roll-out party” isn’t always necessary: “some launches are very soft and are rolled out over time, applied to specific areas of the institution at a time.” If your institution has been through a tumultuous time or needs to change its public image dramatically (the public thinks of you as X, but you need them to think of you as Y), then a hard launch may be […]

Spotlight on Innovation: How the University of Minnesota is Building Collaborative Partnerships to Improve Retention of First-Gen Students

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 24 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. Geoffrey (Geoff) Maruyama, the department chair of educational psychology at the University of Minnesota, Minneapolis, has an intriguing — and direct — way of explaining the challenges faced in improving the academic success and persistence of under-represented and lower-income students. He cites Urie Bronfenbrenner’s research on the ecology of human development. Transformative Learning for First-Generation Students “Kids grow up in a lot of different ecosystems,” Maruyama notes. “To the extent to which those ecosystems are aligned, life is simple. When you have a bigger transition, however, it gets more complicated. First-generation students are less likely to have grown up in a culture with strong links to higher education, making the transition to a college environment a more significant change.” A lot of professionals in higher education are discussing how best […]

6 Powerful Ideas for Building a First-Class Team on Campus

Why You Need a Stellar Team To build a high performing team is a daunting and noble task, and such teams are as rare as blue diamonds. The silo mentality that often exists on our campuses often limits our collective actions, and creates redundancy and replication. Given shrinking resources and the rapid pace of change, the siloed approach to team building and decision making is neither strategic nor feasible. We must work collaboratively to utilize the collective talents of our campus stakeholders. And learning to build high performing teams is one of the most effective ways we can meet the many challenges that confront us. If a senior leader can build a stellar team, the organizational leverage that can be achieved is powerful and can be a game changer for a campus. In this scenario: We have had the opportunity to work with scores of senior teams in higher education. Almost always, these teams were comprised of highly intelligent, dedicated, honest, and mission-driven individuals. But few of them ever became a first class team.  When you witness a high performing senior team being transparent with each other, asking for help, dealing with conflict effectively, and listening carefully to each other, […]

Developing Social Justice Training for Student Staff: One Administrator’s Experience

As the administrator of a one-person office at a small, private, liberal arts university, I rely heavily on my teams of student staff. Together we provide academic support for just over 2,000 undergraduate students and 200 graduate students through several targeted programs that lead to increased success and retention. Training my student staff is a vital part of our programs’ and our students’ success. To build my teams’ foundational knowledge around enhancing cognitive function as it relates to academic success, I developed a training program centered on evidence-based approaches to effective learning strategies. Leaning on scientific research and data lends credibility and relevance to the work we do. By helping students understand why strategies are effective and working with them to develop individually tailored approaches they can use now around their busy schedules, students begin to see my teams as legitimate and qualified resources as they start to realize improved success through their evolving approach to learning. Connecting our work to social justice Core-shaking events in the spring and summer of 2020 demanded a voice in this year’s training. As I reviewed materials to prepare my student staff of 40 for our work ahead, it became clear we would need […]

Operationalizing and Sustaining New Academic Programs

Also in this series: Is it Time to Launch that New Academic Program? The Art and Science of Answering that Question Feasibility Checklist: The Science of Bringing New Academic Programs to Life Financial Modeling for New Academic Programs Sustaining New Academic Programs: 5 Key Factors In my previous articles in this series, I outlined a blueprint for new academic program development and stressed the importance of a balanced approach. Understanding that it is impossible to capture all variables on the front end, the potential viability of a program is difficult to assess until that program is up and running. While having a discipline around new program development ensures that you will anticipate most of the important potential impact issues, maintaining a culture of flexibility and responsiveness once the program is launched is equally critical for the program’s success. As the great American novelist Thomas Berger once wrote, “The art and science of asking questions is the source of all knowledge.”  Indeed, cultivating a spirit of ‘question asking’ and ‘wide-eyed vigilance’ as a program is embedded within your organizational culture and context, while not easy, is nevertheless a foundational pre-requisite for long-term viability. Over the past decade, we have successfully implemented […]

Spotlight on Innovation: How Georgia Tech and AMAC Are Working to Make Course Materials More Accessible

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 24 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. Despite increased demand for more accessible course materials for disabled students, there is often a lot of inertia on the part of the textbook industry. Georgia Tech’s Bob Martinengo, who serves as the accessibility solutions publisher outreach specialist for AMAC Accessibility Solutions—an organization that is part of Georgia Tech’s College of Architecture, and that was incubated out of the University System of Georgia in 2005—offers this theory for why some changes have been slow: “The industry has often said ‘yes, but we are concerned about cost’ or ‘we’re working on this project, but maybe tomorrow.’ The problem has been around so long that there’s little measurable movement.”Bob Martinengo, AMAC and Georgia Tech Martinengo wants to see two things change, in particular: Rethinking the Market “The overarching theme is […]

Engaging International Alumni

With the balance of wealth shifting overseas — and with more colleges and universities increasing their international enrollment — international fundraising is likely to play an increasingly larger role in development at North American institutions. To learn how institutions can get started in such an effort, we interviewed Gretchen Dobson, the past senior associate director for alumni relations at Tufts University and the principal and founder of Gretchen Dobson Consulting, LLC, a consulting firm focused on helping educational institutions, nonprofit member organizations, and consulate/embassy education officers facilitate alumni engagement and advance international programs. Dobson has also authored the book Being Global: Making the Case for International Alumni Relations (CASE, 2011). A TWO-PART LOOK AT THE CHALLENGES After speaking with Dobson, we’re offering these two articles to help you think through some initial steps for getting started with international fundraising: Dobson recommends several steps that make all the difference in launching an effective effort: Telling the Story As with any fundraising effort, the key to being effective is to tell a story about what your institution can help potential donors achieve with their time and money — not just a story about how they can help you with their time and […]

Taking a Proactive Approach to Advising for At-Risk Students

In this first of several articles, Academic Impressions is interviewing leading experts on proactive approaches to academic advising. Over the course of the series, we will look at interventions early on the academic calendar and innovations in course scheduling that support intervention with at-risk students. “By the time a student realizes they’re in trouble and asks an academic advisor for help, it’s usually too late for anything other than a conversation about dropping. The more you can front-load outreach into pre-term or start-of-term communications, the more options the advising office has to offer students.”Joe Murray, Miami University Joe Murray, the director of academic advising and retention services at Miami University Hamilton Campus, is acutely aware of the issue; his institution is open-enrollment, with many adult learners, first-generation students, and academically underprepared students. With a large number of students who could be designated “at risk,” Murray recognizes the critical importance of taking a proactive approach. Murray advocates an “intrusive advising” approach. Based on the research of Robert Glennen, intrusive advising focuses on early outreach and mandatory advising for at-risk students. When we interviewed Murray this week, his primary suggestion was that a one-on-one, personal connection early on the academic calendar will […]

What the President Looks for in a Chief of Staff

Here is what a president looks for in a new chief of staff – the three qualities that matter most. In this series of articles, experienced chiefs of staff offer critical advice on managing the chief of staff role. We will share their answers to questions such as these: How do you make yourself available as a liaison to faculty without appearing as a gatekeeper for the president? What words of wisdom would you want to offer to a chief of staff who has been in the role for a while? We know the chief of staff position can feel isolating at times. Thinking back, what were some of the most helpful resources to you in getting up to speed? When considering hiring a chief of staff, what are some absolutely crucial competencies or traits that presidents look for in a candidate? What does a new chief of staff most need to know, and which relationships do you need to build from the first day of your job as chief of staff? What are key skills that chiefs of staff need to build in order to best handle crises on campus? What are one to two key steps chiefs of […]