The Leadership Development Gap
Higher education employees want more than ever. Institutions are delivering less than they think. Something significant is happening in higher education, and it shows up clearly in the data. For the seventh consecutive time, we surveyed nearly 2,000 higher education professionals, including faculty, staff, administrators, and senior leaders, on professional development, leadership, job satisfaction, and engagement. Year after year, the findings tell a consistent story. This year, one chapter stands out: 84.9% of employees said they were at least moderately interested in additional leadership development, up from 75% in 2023. This ten-point swing in just two years reflects a meaningful shift in employee sentiment, one the sector would be wise to take seriously. A Gap With Real Consequences It would be easy to treat this as a satisfaction gap, a case of employees wanting more than institutions can realistically provide. But the data suggests something more consequential is at play. In this year’s survey, we included a new question asking employees to rate their institution’s effectiveness at developing leaders. We expected it to correlate with satisfaction. But it does more than just that. The data found that effective leadership development didn’t just improve job satisfaction (r = .52, a positive relationship). It also reduced burnout (r = -.39, a […]
