Category: Blog

Addressing a Changing Landscape in Higher Education Due to COVID-19: Lessons From One Institution for Academic Leaders

ByAnand R. Marri, Dean and Professor, Teachers College, Ball State University Paaige K. Turner, Dean and Professor, College of Communication, Information, and Media, Ball State University Susana Rivera-Mills, Provost and Executive Vice President for Academic Affairs, Ball State University While the COVID-19 pandemic has presented numerous challenges for higher education institutions across the world, it also offers an opportunity to reflect upon how this moment can prepare academic leaders for a changing landscape. The lessons we learned at Ball State University are organized into three areas, those that can take higher education forward into the future, those that are applicable for that moment, and those that did not achieve the intended objectives. Ball State University serves over 22,000 undergraduate and graduate students both on campus and through our numerous online programs. Currently, over one-third of our undergraduate students receive Pell Grants and over 25 percent of our undergraduate students are first-generation college students. The COVID-19 pandemic presented a new set of challenges and exacerbated existing challenges across higher education while providing an opportunity to affirm commitments to institutional values. Beneficence is Ball State’s iconic statue that represents the beneficence and tenacity of the Ball Family and our community. Ball State […]

It’s Not Really the Dark Side: 5 Tips for Faculty Interested in Administration

By Manya C. Whitaker, PhDAssociate Professor & Chair of Education, Crown Faculty Center Director, Colorado College When I started graduate school in 2006, I had no interest in becoming a professor or joining academe. I wanted to work at a think tank researching youth development to inform public policy. But in my third year of graduate school, I was a Teaching Assistant (TA) for a developmental psychology class and everything changed. I discovered the joy of teaching and eventually petitioned to teach sections of the course. When I entered the job market, I was certain to apply to small liberal arts colleges where teaching was paramount in the job description. Ten years later, I know I made the right decision. But I also confess that in year 6, teaching started to lose its appeal and I sought new challenges. I asked my chair if I could be the associate chair to ease the workload in the department. He happily agreed, and I had my second professional epiphany—I like administrative work! I’ve always been a person who made lists and found joy in crossing each item off. I have very detailed schedules that tell me what I should be doing almost […]

Minors Matter: How Interdisciplinary Solutions Benefit Institutions and Students

By Hilary L. Link, PhDPresident of Allegheny College Between the end of the 19th century and the first part of the 20th, higher education in this country became more and more specialized and fragmented due to a number of factors: new research findings, the growth of experimental and scientific methods, the application of science to industry, and “an increased awareness of social problems brought about by an increasingly industrial and urban society.” Emblematic of this specialization, which continues today, is the focus on a student’s major, required by almost every college and university. Most majors are too discipline-specific on their own to give graduates the tools to solve the ever-more-vexing problems of today’s complex world. A major in English may present a career path that is traditionally narrow; combine it with a minor in Environmental Science and graduates expand their opportunities, for instance, as researchers in the natural sciences, leaders in the burgeoning alternative energy sector, grant-writers for climate action nonprofits or environment-focused policymakers and communications professionals. Our problems demand solutions that integrate different perspectives and disciplines, which is precisely why minors matter today more than ever before. As an interdisciplinary scholar of Renaissance art and literature, I have been […]

The Antidote to Pandemic Disillusionment: Shepherding Your Community with Intention and Care

By Mary Dana Hinton, Ph.D.President of Hollins University As part of our opening State of the University address, a tradition on many college campuses, Hollins University faculty and staff had the opportunity to learn together in a variety of small group settings. Besides hearing information about the university and how we are performing, we also used the moment to engage in shared professional development by choosing from nearly a dozen learning sessions. These ranged from an overview of our general education revision process to discussions about community engagement and outreach, enrollment, and more. As few leaders may be willing to confess, but all will understand, I chose the session on mental health and wellness. If ever there was a time to seek as much mental health support as possible, it’s now. Even if it means being vulnerable in front of my community. In this educative session, the facilitator shared an interesting model of disaster/trauma response. While the COVID-19 pandemic may not properly fit the definition of disaster, it has certainly been disastrous, and traumatic, for many. As I looked at this model, it felt like an accurate and affirming reflection of my lived experience, my interior life, and my leadership […]

Managing Change During COVID-19: Equipping supervisors for change in a time of unending uncertainty

By Amanda Morrow, SHRM-CP, Human Resources Business Partner, Rice Universitywith editing contributions from Melinda English, Rebecca Gould, and Susann Glenn Panic Over one year ago, the isolated whispers of a novel coronavirus grew into a boisterous, full-blown pandemic alarm that reverberated across the globe. As a result, universities and colleges worldwide were suddenly tasked with leading their staff, faculty, and students through unprecedented challenges and unforeseen complications. We, here, at Rice University in Houston, Texas, were no exception. On March 5, 2020, our Crisis Management Team alerted the campus that a staff member who had been under quarantine with a possible case of the coronavirus has tested positive for the disease. While swift action was taken to isolate the affected individual and those with whom they had contact, this news catalyzed sudden and wide-reaching action across campus. As the implications of SARS-CoV-2, a highly contagious, airborne disease, began to take form, the Human Resources (HR) team sprang into action. Our team immediately began supporting efforts to close down the campus to only essential personnel; to provide critical guidance to supervisors as they sent most (if not all) of their employees-home to work fully remote; to redesign how work was being […]

Why Free College Isn’t Enough

Eileen L. Strempel, UCLA Stephen J. Handel, College Board Eileen Strempel and Stephen Handel are authors of a book released in 2021 titled Beyond Free College: Making Higher Education Work for 21st Century Students. In their book, Eileen and Stephen share a compelling case that post-secondary degree or certificate is essential to participation in our American democracy and economy. In their recently released book Beyond Free College: Making Higher Education Work for 21st Century Students, Eileen Strempel and Stephen Handel shift the conversation from college access to degree completion, and make a compelling case that a post-secondary degree or certificate is essential to participation in our American democracy and economy. Focusing on today’s transfer students at a time when 36 million Americans have earned some college credits but no degree, Strempel and Handel introduce us to the plight of the neo-traditional student—27% of whom are also parents. Drawing upon extensive research, the authors offer a strategic guide to the policies that deliver the best return on investment in rebuilding the American economy post-pandemic, both in terms of national public policy and for college leaders seeking action steps for their campus. At a time when free college has gained remarkable popularity, […]

Shining a Light on Diversity & Inclusion Lessons from a small, residential, liberal arts college striving for big change

Jennifer Bonds-RaackeProvost & Vice President of Academic Affairs, St. Norbert College Billy Korinko(Content Expert), Director of Cassandra Voss Center, St. Norbert College Introduction The need to reevaluate our Diversity, Equity, Inclusion and Belonging (DEIB) work at St. Norbert College came into focus as systemic racism, violence and outrage led to devastated cities, communities, families and lives all around us in 2020. For some, these events were an overwhelming representation of their lived experiences while for others, headline after tragic headline revealed our collective failure to advance equitable opportunities for all people. In response—just as many organizations and communities have done over the past year—we at St. Norbert have begun to take an honest look within and around these issues. In partnership with our newly formed Faculty and Staff Coalition of Color (FSCC), we are asking ourselves tough questions and engaging in dialogue in new ways. We’re challenging our current programs and practices and putting new cultural, strategic, operational, and educational practices in place to help redefine the future of DEIB for our students, faculty, and staff. As we’re actively exploring these questions, it occurs to us that the answers we’re finding may be all too common in higher education. While […]

Marginality and Mattering: A Framework for Diverse Alumni Engagement

Gia GallimoreM.Ed., Director of Diverse Alumni EngagementWisconsin Alumni Association (WAA)University of Wisconsin, Madison Upon entering the alumni relations profession, like so many, I entered with years of student affairs experience, which provided me an understanding of how to develop meaningful relationships with those who would one day become alumni. Having the opportunity to explore and implement student programming grounded in theoretical framework helped me realize the strong connection to alumni relations and engagement work. While it may seem unorthodox to some alumni relations professionals, student affairs theories are simply human development studies that provide a framework and common understanding for varying ways to support students as they matriculate through institutions. So, why not explore how to apply student affairs theoretical frameworks to enhance alumni relations and engagement among your constituents? The Wisconsin Alumni Association (WAA) diversity initiatives are developed to engage alumni with the alumni association through program/event participation, volunteering, and philanthropic giving. The strategies implemented since joining the team in 2017 have focused on providing intentional and inclusive engagement opportunities using Nancy Schlossberg (1989) Marginality and Mattering Theory. The Marginality and Mattering Theory examines the importance of providing ways for students to understand they are supported and valued by […]

Retention through Onboarding: How Hiring Managers Can Foster a Sense of Belonging

Sydney AndringaExecutive Assistant to the Vice President of Institutional Advancement, College of Saint Benedict Valerie JonesExecutive Director of Alumnae Relations, College of Saint Benedict Heather Pieper-OlsonAssociate Vice President of Institutional Advancement, College of Saint Benedict Julie ReitmeierExecutive Director of Advancement Systems, College of Saint Benedict In January of 2014, the Institutional Advancement Team at the College of Saint Benedict, a Catholic, Benedictine, liberal arts college for women in central Minnesota, faced a unique and complex set of circumstances. A brand new, first time, president was six months into her tenure; the vice president of institutional advancement (IA) had resigned and announced plans for a pair of interim vice presidents to lead the department; the college had just announced a $100 million comprehensive campaign; and the IA department had recently hired or was in the process of hiring four new staff members on a 24-person team. The president gave us, the senior leadership team in IA, a directive: create stability for the department and focus on retention of the current team. To create that stability and retain our workforce, we focused on creating a sense of belonging for all current and future staff members by creating an extended onboarding process. Not only would the […]

Discovering and Acting on Your Students’ Post-Pandemic Online Preferences

by Rebel Smith (opens in new tab), A. Graham Peace (opens in new tab)

We oversee an undergraduate program consisting of approximately 2700 students in a typical college of business at a large, public land-grant institution. Being a business school, we constantly look for ways to adapt to the changing environment and to find opportunities to make our operations more efficient and effective. Applying these basic business principles to academia is becoming more necessary in an environment of declining student populations and increasing costs. The Covid-19 pandemic caused a major disruption in the way academia operates, and such disruptions often lead to fundamental changes in the environment in which an organization exists. Those that adapt quickly have an opportunity to take advantage of these changes, but those that assume things will “return to normal” are often left behind. You don’t want to be the shop renting videotapes in the era of the internet, and you don’t want to be the school focusing primarily on classes held in brick-and-mortar facilities when many of your students have spent a year taking courses online. We were certain that the disruptions caused by the pandemic, especially a year of almost fully online instruction, would lead to changes in the educational desires of our student population, and that identifying […]

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