Category: Blog

Meeting Adaptive Challenges: The New Leadership Skill Set

  NOTE: For an updated and much deeper look at new leadership skills in higher education, based on years of intensive research, read this complimentary paper from Academic Impressions and Pat Sanaghan. To define the leadership skill set needed to meet adaptive challenges, we turned to Larry Goldstein, president of Campus Strategies LLC, and Pat Sanaghan, president of The Sanaghan Group. Having consulted for decades with institutional leadership teams, Goldstein and Sanaghan are uniquely positioned to comment on what makes academic leaders effective. Here is their take on five critical leadership skills needed to meet today’s — and especially tomorrow’s — challenges. 1. Leaders Need to be Systemic Thinkers The critical initiatives that will move your institution forward — whether improving student retention, reducing your carbon footprint, or raising money from alumni — will involve and affect multiple divisions within your institution. This makes it especially critical that not only your institution’s president but leaders within each division are able to recognize the impact of a given issue or a given effort on financial, academic, and programmatic decisions across the institution. Amit Mrig, president of Academic Impressions, notes those institutions that are most successful in responding to these common challenges are those that approach them […]

Deepening Your Talent Bench: Horizontal Career Ladders

Historically, the pathway to the presidency in higher education has been through traditional academic ranks — tenured faculty or department chairs becoming a dean, and then later a provost. But as Academic Impressions president Amit Mrig notes, “the competencies required to ascend the academic hierarchy don’t necessarily match those required to lead increasingly complex organizations in an increasingly competitive marketplace.” Rather than increase reliance on the private sector as a source for future leaders, institutions may do well to take a cue from the private sector’s approach to leadership development. To prepare for a globalized economy where talent, ideas, customers, suppliers, and financing will come from different markets around the world, the best-managed corporations like General Electric, IBM, and PepsiCo are intentionally requiring emerging leaders to manage major projects or even run entire divisions in different parts of the organization — units that may be far outside their discipline or home town. This strategy of building horizontal career ladders not only builds cross-boundary collaborations and global connections, but gives these future leaders a systemic view of the organization. Horizontal Career Moves Versatile leaders develop transferable problem-solving and diagnostic skills that allow them to assess the strategic — not just the technical — […]

Building an In-House Leadership Development Program

Once you have clarity on the leadership skill sets your institution is seeking — and a commitment to look beyond the “usual suspects” when identifying future leaders — the next challenges involve offering meaningful opportunities for your institution’s “stylistic invisibles” to become visible and providing an intentional and deliberate process for developing your high-potentials as future leaders. There are three critical steps in achieving these aims: Create a robust peer network of emerging leaders within your institution Adopt a “proving ground” approach by engaging emerging leaders in the real work of the institution Incentivize and reward “deep mentoring” at all levels of your organization Several institutions have taken steps in this direction, but much of the most innovative and effective work on in-house leadership development over the past decade has been done outside the walls of higher education. The corporate sector, particularly, has become increasingly alert to its aging workforce and the threat that a leadership crisis presents to an organization’s profit and sustainability. For this reason, we reached out not only to one of the leading higher ed experts — Tamara Freeman, director of talent management and HR strategy for the University of Notre Dame — but also to Kimberly (Kim) Eberbach, vice president of […]

Rethinking Higher Education’s Leadership Crisis

America’s higher education enterprise is facing multiple challenges — increasing demands from students and government; changing demographics; structural fiscal challenges; and technologies that are disrupting how information and education is delivered. Not to mention an aging workforce and an uneven track record for developing leaders. Without investing in identifying and developing the right talent at all levels of an institution, a college or university will be ill-prepared to thrive in an environment of increasingly complex and high-stakes challenges and rapid change. Let’s take a closer look at the challenges academic institutions face, and what’s needed to move forward. How Prepared Is Your Institution? In April 2010, Academic Impressions conducted a survey of senior and mid-level managers in higher education across an array of public and private institutions; 176 administrators responded to the survey. The findings emphasize the extent to which higher education is under-prepared for replacing a rapidly retiring leadership. Perhaps the starkest finding from our survey, 48 percent of respondents graded their institution with a C, D, or F letter grade when assessing the level of commitment they felt their institution has toward their development as a leader. We also asked respondents to identify ways that their institutions currently […]

Locally Sourced Foods on Campus: Thinking Outside the Box

June 2, 2011. The University of Winnipeg has been praised in the media lately for a dramatic turnaround in the quality and profitability of their food services operation; Macleans’ 2009 University Rankings had taken the university to task for poor food and poor service, and the institution’s dining operation was seeing attrition in its student customers. In the two years since, not only has the University of Winnipeg recovered, but its food services operation — which now focuses on organic, locally sourced food — is the most requested caterer in the local community, its head chef has won an Iron Chef Award, and the return on investment has been so high that the university is preparing to expand its operation by launching an off-campus restaurant. This week, we spoke with the University of Winnipeg’s president, Lloyd Axworthy, to ask what other institutions in the US and Canada could learn from the success of his institution’s transition to locally sourced foods. He offered several key takeaways worth noting: Conduct thorough research into student demand Consider public-private partnerships that can help manage costs and mitigate risk Recognize that your purchasing program can actually impact the market in ways that will allow you to negotiate lower prices […]

Four Tips for Increasing First-Gen Student Yield

A new report from the Pell Institute (pdf link) suggests that without more students from low-income and working-class families earning bachelor’s degrees, the United States will be unable to meet the Obama administration’s college-completion goal. As demand for college education rises among lower-income families amid a troubled economy, and as the pressure mounts on completion rates, more institutions are beginning to assess their strategies for recruiting and retaining first-gen students. We addressed the issue in Higher Ed Impact recently, interviewing Mary Ontiveros, Colorado State University’s vice president for diversity, who suggested four tips for boosting application rates for lower-income, first-gen students. This week, we turned to Thom Golden, associate director of undergraduate admissions at Vanderbilt University, for four additional tips — this time for boosting yield. What Keeps First-Gen Admits From Enrolling? When asked why first-generation admits opt not to enroll, Golden several barriers: Concerns over affordability Lack of clarity about financial aid (how it’s applied for and when; what the award amount means, etc.) Lack of clarity around aid eligibility The American Council of Education has released several studies indicating that over 1.8 million low-income and middle-income families who would have qualified for college aid failed to apply. Golden […]

Planning Online Programs: Making Sure There’s a Market

As they look to improve student access and increase degree completion rates, more institutions are considering launching or scaling up existing online initiatives. At Academic Impressions, we’re responding to the trend with a series of articles interviewing leading experts on planning online programs, and by offering an upcoming conference that leverages collaborative information sharing and case studies to guide institutions in developing a working plan. It’s becoming more widely recognized that online programming entails far more than just providing electronic correspondence courses; with the new mode of course delivery come new demands on instructional design, technological infrastructure and student support services, staff and faculty training, and new challenges for your marketing and recruiting efforts. The investment required demands that institutions adopt a deliberate approach to developing online programs. The potential for increased tuition revenue and increased access to higher education is significant — but to see success, you have to look before you leap. Joel Hartman, vice provost for information technologies and resources and chief information officer at the University of Central Florida, suggests that those initiatives that have failed in the past share some or all of these characteristics: “Conceptualized by administrators who made the assumption that there was a market […]

Planning Online Programs: Involving Faculty Early

A May 6, 2011 open letter addressed to the University of California chancellor Mark Yudof by the faculty senate expressed concerns over how the system’s pilot effort for online programming would be evaluated, as well as (implied) concern over how faculty would be involved in the ongoing planning process. The issues raised at the University of California are just one example of an obstacle that several high-profile online initiatives have encountered over the past decade. “If you look closely at those initiatives that have failed to succeed,” suggests John Ebersole, current president of Excelsior College and responsible in past years for creating Boston University’s successful online program, “the common missing piece in all of them was that faculty were not at the table during the early planning. Their concerns were not addressed at the outset, and in fact it was perceived that it was the intent of the organization to go around them. This led to intensified skepticism and the eventual ire of the faculty.” Ebersole also cites other common issues — most significantly, insufficient market research to determine the student demand for a program and the lack of a systemic, institution-wide plan for growing online programming. Focusing on the issue of faculty […]

Connecting Your Humanities Graduates with Careers

Published in May 2011. Recent studies confirm that some of the graduates having the most difficulty finding fulfilling employment are those with majors in the humanities and social sciences. This week, we interviewed Andrew Ceperley, director of the University of California, San Diego’s highly effective career services center. Ceperley suggests that to help graduates in the humanities connect with desirable careers, college career centers need to invest in programming and services that: Provide self-assessment tools to help humanities majors define their career path Connect students with industry experts who also studied in the humanities, and who can serve as mentors and role models Educate students on the power of professional networking Defining the Pipeline “It’s too easy to just focus on strengthening services to majors who have an easy and direct pipeline to careers (chemical engineering, accounting). Students in the humanities have marketable skills, but they have to define their own pipeline.” Andrew Ceperley, UCSD Ceperley suggests identifying high-yield opportunities for exposing students to self-assessment tools that can help them better understand their skills, values, and personality traits, and to educational programming that can help them translate those skills and traits into a variety of career options. For example: Offer […]

Developmental Education: Making a Greater Impact

by Daniel Fusch, Academic Impressions The White House’s 2020 college completion goal and funding opportunities such as the Walmart Initiative and the Bill and Melinda Gates Foundation’s focus on college completion have placed fresh pressure and attention on both college preparation and “remedial” education. According to a new analysis by a national education advocacy group using data from 2007-08, remedial education for college students costs the United States $5.6 billion a year, including $3.6 billion in tuition. One in three students require a remedial course. While much of the attention is given to teacher preparation and reform for the K-12 system, it’s also critical for colleges and universities to examine what they can do to improve the developmental education programs that are needed at the post-secondary level. To trim costs and prepare students for academic success, colleges need to continue improving success rates in developmental courses and need to be able to move students through developmental courses faster. In November 2010, on the heels of an earlier, more regionally-focused report that demonstrated that the state of Georgia spends $22 million annually to provide developmental education at colleges and universities, we turned to Nick Bekas, professor of English and project director for the […]