Course Category: Free for All-Inclusive Members

Essential Reports for Donor Relations

Gain a better understanding of what data and reports you need to ensure that your donor relations efforts are targeted and successful. You will learn about the essential reports that every donor relations professional should have access to and understand fluently. You will also gain insight into how to leverage those reports to enhance your overall donor relations operation. Learn from Donor Relations Guru, Lynne Wester “I found that Essential Reports for Donor Relations provided a new perspective on information I use every day. Lynne’s presentation will inform ways I think strategically about my work in donor relations.” Chris Bicknell Marden, Associate Director/Stewardship Manager, Colby College “This webinar was full of easy ways to look at your donors and understand your areas that need improvement… This is an especially exceptional webinar for anyone just starting out in the donor relations world. I now have great ideas and the tools I need to hit the ground running.” Sarah Eimer, Director of Donor Relations, Emporia State University Foundation

Managing and Supporting an Aging Workforce

Experienced academic and administrative employees are the pillars for many institutions in higher education. However, with many faculty and staff members working well into their 60’s and 70’s, administrators face the challenge of supporting an aging workforce while having the appropriate policies and procedures in place. Learn how to better balance the interests of your employees with the needs of your institution. This webcast will cover: Laws governing discrimination and how to remain in compliance Appropriate steps for dealing with diminishing capabilities Performance reviews, policies, and procedures

Improving Academic Literacy for
International Students

This online training will give you strategies for engaging faculty and staff to help international students build the skills that are essential for their academic success. You will gain ideas for providing targeted co-curricular academic literacy support to help students perform better in the classroom. You will learn how to: Identify barriers to students developing their academic literacy Build courses and services to support student development Engage faculty, staff, and the students themselves in the process Assess the impact of initiatives and learning

Measuring and Improving Admissions
Team Performance

Learn how you can identify and use metrics to better manage your admissions team. Gain proven strategies for fostering employee engagement, establishing individual and team goals, and conducting effective performance assessments. You will come away with specific examples of metrics and evaluation instruments that you will be able to use to improve admissions team management on your campus. Our expert instructor, W. Kent Barnds, will be available throughout to address any context-specific questions you may have regarding management or measurement of your own admissions team’s performance.

Practical Tactics for Building Academic Grit

Help students build their academic grit by identifying resiliency challenges and offering them practical solutions. Whether you are pointing students toward campus resources or coaching students directly, you will leave this training better able to promote success and persistence. You will learn interventions that you can start using immediately both in person and online to help students: Build self-efficacy in the classroom Improve faculty interaction skills Overcome life barriers Integrate into campus life and culture “Sue was very articulate and the flow of the webcast was excellent. I felt engaged and even though I have more than 10 years in higher ed, I took away new ideas.” Anne Marie Hodges, Chamberlain College of Nursing “It was very helpful! I especially appreciated the interactive activity. It was handled very well. Going through the specific questions or suggestions you might give to a student helped me ground the general advice that the presenter gave.” Carolina De la Rosa, Student Engagement Specialist, SUNY Plattsburgh

Conducting Internal Investigations in
Higher Education

Get the information you need to conduct efficient and effective internal investigations for complaints against faculty and staff. Whether you are new to internal investigations or new to higher education, join us online to walk through the process of what you must accomplish during an internal investigation. You will learn the necessities of internal investigations from an attorney and from a practitioner in higher education, including: What needs to be investigated, and who needs to be involved Critical components of every investigation Proper report-writing and documentation Communication strategies for internal and external parties Register for a recording of this webcast, and keep it in your training library to supplement your existing training of current and future investigators. Note: This program will not cover civil rights investigations related to Title IX.

Stewarding Your Annual Donors

Stewarding annual donors is notoriously difficult, but is also vital to retaining these donors. The key to stewarding these donors lies in using existing resources and opportunities to maximize your time, budget, and stewardship efforts. Watch this recorded online training to hear how the University of Tampa increased giving by 11% in their first year with intentional stewardship touches, without increasing their budget.

Integrating Annual Giving into Campaigns

Integrating annual giving throughout your campaign gives you the best chance to make the most of your donors’ potential and promote sustained annual giving following the campaign. Join us online to learn how to seamlessly incorporate your annual giving program throughout your current or upcoming campaign. Through examples of institutional best practices you will learn: Key strategies for growth and development in each campaign phase Cultivation and solicitation tactics for donors across giving levels Best practices for sustaining your success after your campaign closes

Key Considerations for Learning Commons Design

This online training will prepare you to design a learning commons that helps you achieve your programmatic goals. You will leave with: Programmatic considerations for implementing learning commons on campus The ability to connect programming goals to learning commons design choices Many examples of finished learning commons spaces to aid your own design Our expert presenters bring the experiences of multiple projects to the table. Their firsthand knowledge will help answer your learning commons questions and move your project forward.

Offering Credit for Prior Learning Assessment

Many institutions have adopted prior learning assessment (PLA) as a way to retain and graduate more students. Through PLA, students gain college-level credit for knowledge and skills learned from nontraditional sources such as work and life experiences. The challenge for institutions is assessing students’ mastery of a subject and determining how to award credit on a consistent basis. Join us to learn how your institutions can offer credit for prior learning assessment. During this online training we’ll address the following: Sources of prior learning assessment Faculty perception, awareness, and resistance PLA credit review and approval process Balancing PLA credit toward elective vs. major requirements

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