Course Category: Free for All-Inclusive Members

Structuring Successful Outsourcing Contracts for Campus Services

Outsourcing campus services can be an appealing option for institutions looking to improve campus services while reducing costs. However, many institutions struggle to structure and negotiate these contracts in a way that serves both short- and long-term service goals. Successful outsourcing contracts balance institutional expectations with service provider interests, especially when: Articulating project scope and subsequent pricing models Outlining service expectations Managing and incentivizing service providers Join us for a webcast that will discuss how to structure your future outsourcing contracts to achieve both short- and long-term service goals.

Managing Annual Fund Volunteers

This online training will show you a model for better recruiting, training, and managing your peer-to-peer or class agent fundraising volunteers. We will highlight Colby College’s annual fund volunteer program that successfully built relationships with donors as well as strengthened the volunteer’s relationship with the institution. You will learn: Tactics in recruitment and onboarding How to create a volunteer tracking database Appropriate metrics to evaluate your program How to keep volunteers engaged and feeling valued

Conflict Management for Institutional Leaders Webcast Recording

This online training will help you manage and resolve a variety of conflicts within your department and institution. You will be introduced to a number of practical tools that can be used to address conflict in its earliest stages and better manage conflict before it becomes a formal dispute. There is no one-size-fits all approach to resolving conflicts. That’s why our expert instructor will present numerous scenarios and discuss the use of framing, facilitation, and other dispute resolution tools to help you: Improve and sustain a healthy working environment Build rapport among colleagues Increase faculty morale Our expert instructor serves as a consultant, facilitator, and conflict coach for colleges and universities across the country, assisting them with the implementation of supervisory best practices and communication tools to effectively manage departmental and other campus conflict.

Critical Considerations for Accelerated Degree Programming

Launching accelerated programs comes with a distinct set of challenges for a host of campus stakeholders. Proactively addressing these risks will help provide a high quality experience and help ensure it is a suitable long-term program. Join us for an online training designed to help surface the key challenges that accompany the launch of accelerated degree programs. Our expert faculty will show you proven models for integrating and sustaining accelerated programs. This training will provide insight into: Managing the reorganization of complex degree pathways Avoiding student support breakdowns Effectively preparing faculty to aid in student completion

Career Services Skill Building: Supporting International Students

There continues to be a growing number of international students enrolling at U.S. colleges and universities. As these students prepare to graduate and consider jobs in their home countries or abroad, they need extra support navigating the job-search process. We will discuss trends in working with international students, along with programming and resources to support your international students as they navigate opportunities and barriers within their career development. Join us for this online training to learn more about what different campuses are doing to help students create future opportunities. We’ll discuss examples of successful programs and outreach, and participants will have a chance to share what has worked on their campus.

Faculty Development: Ideas for a More Inclusive Classroom

According to the 2014 Open Doors Report, the number of international students at US colleges and universities increased by almost 8% from 2013. As colleges become more culturally diverse, it’s imperative for faculty to enhance their understanding of intercultural competence to better serve and retain this important student demographic. However, many faculty struggle to embrace and take advantage of diversity in the classroom. Join us for an online training that outlines intercultural competency essentials that every faculty member can incorporate into their classroom. In this practically focused session, you will learn important cultural considerations that will help you to incorporate all learners in a global classroom.

Trends in Higher Education
Performance-Based Funding

While states and institutions across the country experiment to find successful funding formulas, all will agree that performance-based funding (also termed outcomes-based funding) is once again gaining momentum. A majority (60%) of states have already adopted measures to allocate public funding on the basis of outcomes, and many more plan to follow suit. The time is now for your institution to begin thinking about how performance-based funding models can represent state and institutional interests while achieving better student outcomes at your institution. Join us for a webcast that addresses key national trends and developments within performance-based funding. In addition, our expert presenters will address ways your institution can collaborate with legislative personnel in developing fair and equitable formulas for allocation.

Direct Mail: Back to Basics

Direct mail continues to be a staple for most advancement shops and annual giving efforts, but the popularity of flashy mailers can leave you wondering what might be best for your shop. To ensure that the foundation of your mailing efforts is strong, it may be time to return to a more basic approach to your direct mail strategy. Join us for an online training as our expert instructor provides cost-effective direct mail strategies for segmenting, messaging, and scheduling that seamlessly integrate into your overarching annual giving strategy.

Advancement Events: Effectively Closing a Campaign

The conclusion of a campaign is the time to recognize the donors, volunteers, and development officers who made success possible. Doing so is critical because these are the stakeholders who will support your institution in the future. Join us online to learn how to effectively close a campaign and lay the foundation for your campus’ next major fundraising effort. Our expert facilitators will share insights on: Planning and budgeting for celebratory events Recognizing donors, volunteers, and development officers Teeing up future fundraising endeavors

Donor Appreciation: Leveraging Existing Events

Many donors regularly attend campus events associated with athletics, the arts, or other campus traditions. However, due to complicated logistics and limited budgets, donors may not be shown the appreciation they deserve. Don’t miss another opportunity to recognize your donors and deepen their engagement. Join us online to learn how you can demonstrate appreciation for your donors at campus events. Our expert instructor will address the following: How you can leverage existing events as stewardship touches for your donors Logistical and planning considerations to keep your events running smoothly Appropriate follow-up for attendees and non-attendees

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