Dynamic Recruitment Communications: Planning for an Uncertain Fall (Virtual Workshop Recording)

While we don’t know what exactly fall recruitment will look like this year, we do know that the communication plans of the past will no longer be sufficient. Recycled messaging that used to work to move students through your enrollment funnel will not be as relevant to prospective students in the current context of campus closures and uncertainty. As enrollment communicators shift focus from mitigating summer melt to updating their communications plans for fall 2020 and beyond, you should take the time to plan now and be able to pivot later. Join us for a two-hour virtual training that will provide you with a framework to review and strengthen your fall workflow, allow you to brainstorm with colleagues from other institutions, and give you an opportunity to practice developing agile communication plans in real time.

Transforming Your Institution through Lean Higher Education (Virtual Conference)

Transforming Your Institution through Lean Higher Education Learn Lean strategies to enhance the value and performance of processes at your institution. Welcome to your course page for your virtual conference! We’ll be adding links to meeting rooms, schedules, social media, and course materials as they become available. Make sure to check back as it gets closer to your conference! Day 1 Day 2 Troubleshooting Tips & FAQs Downloading and Testing Adobe Connect Expand   Downloading and Testing Adobe Connect Test your setup in advance: https://ai.adobeconnect.com/common/help/en/support/meeting_test.htm Please click the Run Diagnostic Test option on this website to see if you need to update or download anything like Flash or the Adobe Connect app. If you have any issues, another option is to switch the internet browser you are using. Once you have completed necessary steps, you can test again. You’ll know it is working if the Adobe window in your browser launches the Adobe Connect app to log you in.   Accessing the Meeting Room The meeting link for each day of the conference can be found on the course page above. Follow the meeting link, and then: Click the radio button that reads, “Enter as a Guest” In the box […]

Communicating Effectively in High-Anxiety Times: A Workshop for Department Chairs (Recording)

During the COVID-19 pandemic, department chairs especially need to see themselves as conduits of information. Relaying timely information in the right way will help you combat the uncertainty around fall classes and budget reductions and ensure the “squeaky wheels” and “quiet types” contribute in more productive ways. Join us online for an in-depth, 2-hour workshop that will help you open lines of communication to motivate your teams and make expectations clearer. In this workshop, you will learn how to craft a communications strategy that gets the right messages flowing in all directions. You will practice your communications strategy in small groups, brainstorming how to address common departmental scenarios that emerge in high-anxiety times.

Navigating Employee Considerations for Reopening in the Fall (Virtual Workshop)

Instructors Stacey Deboise Luster Assistant Vice President for Human Resources, Payroll, and Affirmative Action and Equal Opportunity, Worcester State University Adrienne D. Harrell Learning & Talent Development Manager University of California, Santa Cruz Course Highlights 2hrs of video instruction Downloadable resources Course Details Released 06/2020 Many colleges and universities are grappling with how best to handle personnel-related decisions in connection with fall semester plans. Human resources, finance, and administration professionals are constantly balancing employees’ fears and concerns about returning to campus with institutional obligations and liabilities. At the same time, these teams must also craft new policies that reflect current realities. Add in considerations around cross-training, reallocation of staff time, and support for managers, and it is quite a heavy lift. This training will help you work through the many employee-related decisions you have to make by connecting you with peers to discuss, brainstorm, and share your best current thinking. You will hear from two experts about their plans and work in small groups to discover what your colleagues are doing to tackle questions around working in a hybrid in-person/remote environment, how to handle childcare challenges, and how to best support managers. We Want to Hear From You! Please take […]

A Beginner’s Model: Launching Your Title IX Student Hearing Panel (Virtual Conference)

A Beginner’s Model: Launching Your Title IX Student Hearing Panel Practice the steps and components of a sexual harassment hearing through a mock case study. Welcome to your course page for your virtual conference! We’ll be adding links to meeting rooms, schedules, social media, and course materials as they become available. Make sure to check back as it gets closer to your conference! Day 1 Day 2 Troubleshooting Tips & FAQs Downloading and Testing Adobe Connect Expand   Downloading and Testing Adobe Connect Test your setup in advance: https://ai.adobeconnect.com/common/help/en/support/meeting_test.htm Please click the Run Diagnostic Test option on this website to see if you need to update or download anything like Flash or the Adobe Connect app. If you have any issues, another option is to switch the internet browser you are using. Once you have completed necessary steps, you can test again. You’ll know it is working if the Adobe window in your browser launches the Adobe Connect app to log you in.   Accessing the Meeting Room The meeting link for each day of the conference can be found on the course page above. Follow the meeting link, and then: Click the radio button that reads, “Enter as a […]

Building Resilience with Your Team During Uncertain Times

Leading teams during times of crisis can be an enormous challenge and an unexpected opportunity. Supporting staff to deliver their best possible work means – just like in-person – offering informational, resource, and emotional support. Predictably, there will be some roadblocks, so the question is how can you actively guide your team in building their resilience to bounce back from stress and move forward with renewed energy and agency? Join us online for this two-hour experiential training where you will engage with the four components of resilience to protect and promote your own and your team’s well-being: The ABCS© model is an ideal approach to guide your team through difficult transitions while maintaining a productive mindset.

Inspiring Confidence Through Yield Communications (Virtual Workshop)

Instructors W. Kent Barnds Executive Vice President of External Relations Augustana College   John Lehman, Ph.D. Vice President for University Relations & Enrollment Michigan Technological University Course Highlights 1hr 34m of video instruction Downloadable resources Course Details Released 06/2020 How do you instill absolute confidence when there are no absolutes? This is the difficult task that enrollment leaders face during these unprecedented times. Strong, intentional messaging to prospective students and their families will be more critical than ever before if you want to minimize summer melt and yield the largest possible class for fall 2020. During this virtual training, our expert instructors will walk you through key considerations for crafting effective yield messaging in the midst of uncertainty and give you the opportunity to discuss and critique example communications with your peers. Finally, you will have time to practice implementing what you have learned to craft your own messages during a scenario activity. We Want to Hear From You! Please take a few minutes to fill out a short survey letting us know about your experience with this course.

Mastering Time Management: An 8-Day Practical Program

We have partnered with Steve Riccio, one of Academic Impressions’ Success Coaches, to bring you this video course and help you take back control of your day-to-day schedule by empowering you to focus on the priorities that matter the most to you. Through a combination of self-reflection and skills-practice activities, you will transform the way you manage your time by learning how to: 

Managing Conflict (Virtual Workshop)

Instructor Dr. Karen M. WhitneyPresident Emerita, Clarion University     Jeanne A.K. Hey, Ph.D.Dean Emeritus, University of New England Course Highlights 2h 4m of video instruction Downloadable resources Course Details Released 7/24/2020 OverviewWithout regular human interaction that can often mitigate friction, frustrations with co-workers can build into unmanageable disagreements. Learn how to identify the source of your conflict with a co-worker and how you can both come to common agreements for working together.  Session 1: Identifying the Source of Conflict You will be introduced to practical tools that can be used to address conflict in its earliest stages before it becomes a formal dispute. In this first session, you will learn how to identify the source of your conflict. Is it Structural, Process, Personal, or Organizational?  Session 2: Developing Your Conflict Management Strategy and Action PlanIn this second session, you will workshop your conflict management strategy by identifying underlying interests, resources, and control that you have. You will leave with an action plan for addressing your conflict for which you will receive feedback from peers and the facilitators.   Who Should AttendThis session is ideal for higher education professionals, especially women, who are looking for productive ways to address conflict in their workplaces.  Learning OutcomeAfter participating in this online training you will have strategies […]

Managing Up, Down, and Across

Our current realities and stresses can often exacerbate existing friction between workers, co-workers, and their supervisors. In this workshop, we will examine how to get on the same page with your supervisor and peers to achieve common goals. You will learn how to manage up, down, and across so that you, your team, and your supervisor are all working toward shared goals. Session 1: Influence & Authority  Influencing is a powerful tactic no matter where you sit within your institution’s organizational hierarchy. This session will be useful to you if you are trying to influence both the people who you supervise and the ones report to, as well as peers with whom you regularly collaborate. You will have opportunities to workshop your next steps for influencing a peer, a supervisor, or someone you supervise. Session 2: Managing Up  “Managing up” is about aligning priorities to better serve your institution and students. By focusing on common goals, you can be an invaluable resource to your supervisor managing a full plate, helping them understand a more complete perspective, and use your strengths to complement theirs. We will provide you with strategies to find common goals with your supervisor and use these intersections […]