Course Category: Free for All-Inclusive Members

Deferred Maintenance: Reducing Your Backlog Webcast Recording

Learn about a model in which you can merge master planning processes with comprehensive condition audits in order to reduce deferred maintenance backlogs. Tim Carey, Associate Vice President for Facilities at Ithaca College, will highlight: The power of linking deferred maintenance to campus planning processes The specific tactics Ithaca College used to reduce their backlog How you can begin to experience similar success no matter what your campus context Even if your institution is not getting ready for a planning process, you will leave with tips on how to reduce your deferred maintenance backlog more thoughtfully / systematically. A Short Broadcast This is a short broadcast designed to showcase thoughtful practices in higher education. You will hear a colleague’s success story, learn main successes and challenges of a model, and have the opportunity to ask questions and receive a few pieces of advice about how to proceed on your campus.

FERPA Hot Topics: Big Challenges Solved Webcast Recording

Although the FERPA regulations have not changed significantly in the last several years, new violations and compliance challenges have arisen. In this webcast, you will hear how several institutions handled challenging FERPA cases and learn to successfully navigate FERPA challenges of your own. During this training, Dr. Helen Garrett, also known as the FERPA Princess, will walk through the facts of each case, what action was taken, and how you can avoid potential pitfalls of your own. After participating you will be better prepared to comply with FERPA cases, including nuanced and difficult scenarios.

Engaging Alumni Through Athletics Webcast Recording

Athletics are an organic opportunity to deepen and strengthen alumni engagement. During this online training, you will learn how an intentional collaboration across athletics and alumni relations offices can: Better engage alumni with your institution Open your donor pipeline to a wider alumni base Save on resources for both your athletics and alumni relations departments Increase giving to your institution Attend this online training to learn how you can better align your alumni relations and athletics fundraising teams to engage alumni and ultimately increase giving. This training focuses on understanding strategic alumni engagement opportunities, but will not go into event planning specifics.

Collecting User Data to Improve Your Learning Commons Webcast Recording

Gain tangible, flexible, and evidence-based methods to immediately begin collecting and using data to inform your learning commons design. Kristin Meyer, User Experience Librarian, will show you how Grand Valley State University collected user driven data to improve its spaces. You will learn how you can adapt those methods to your unique institutional context and improve your own learning commons. Throughout the online training you will have the opportunity to look at photos of learning commons spaces to better visualize the topics discussed.

Revitalizing Your Student Foundation Program Webcast Recording

Learn to develop a program that harnesses your students’ potential, pairs their skills with your shop’s vision and other student philanthropy efforts, and supports their own professional goals. Whether you are beginning a new effort or bolstering an existing program, this webcast will equip you with next steps and an arsenal of templates and resources to get the most out of your student foundation. Throughout the training you will hear how the College of William and Mary was able to successfully combine three dormant and unsuccessful student philanthropy groups into one strong student foundation by: Establishing a rigorous student selection process Providing extensive and specific training Setting transparent and firm expectations

Creating a Culture of Collaborative and Data-Informed SEM on Campus Webcast Recording

Learn how York University has successfully created a culture of data-informed Strategic Enrollment Management (SEM) on their campus through careful planning, meaningful partnerships, and ongoing dialogue with the campus community. Throughout this online training, we will explore how you can build off of the lessons learned at York University to engage your own campus stakeholders and meaningfully advance the conversation around SEM. Specifically, we will focus on how you can: Use storytelling and student personas to begin the conversation Develop a strong partnership between enrollment management and institutional research Build a cross-campus SEM committee and governance structure Continuously analyze and report your process to further refine SEM strategies

Effective Gift Agreements: Documenting Donor Intent Webcast Recording

This training provides the insights needed to create effective gift agreements that appropriately align both your donors’ intents and your institution’s needs. Understanding the elements of a legally sound agreement and exploring key case studies will equip you with the tools to create an enriching donor experience that avoids putting your institution at risk. We will also take a closer look at critical partnerships and how best to partner and collaborate with gift officers.

Improving Your Admissions Ambassador Program for Better Campus Visits Webcast Recording

Join us for a webcast that will showcase the admissions ambassador programs for campus visit at Oklahoma State University and Hendrix College. Our instructors will provide details about how their programs are structured, and how student tour guides are trained, managed, and evaluated, including: How the recruitment, interview, and selection process for admissions ambassadors works What topics are included in ambassador training and examples of materials used How disciplinary situations with ambassadors are handled How performance is evaluated You will leave the webcast with new ideas for improving your own admissions ambassador program on your campus.

FERPA for Faculty Webcast Recording

Join us for an online training program that will provide faculty with critical information about FERPA, the federal statute that governs nearly all student records. Beginning with an overview of the FERPA framework, we will address issues that faculty commonly face—often without realizing the implications and risks—including: Posting grades Emailing with, and about, students Writing recommendation letters Using online tools and collaborative pedagogies Speaking with (helicopter) parents Administrators requesting student information If you are searching for relevant scenarios and practical tips for better understanding how FERPA applies to everyday work of faculty, this online training is right for you.

Incentivizing Faculty and Staff Retirement Webcast Recording

Many institutions incentivize retirement as a reaction to unstable fiscal situations rather than proactively managing the process to find a mutually beneficial solution for the institution and employees. In this online training, you will learn how Cedar Crest College approached this thorny faculty issue by implementing a respectful and phased approach to retirement. Similarly, you will hear how the college was able to provide its staff financial freedom to retire. You will leave this training with an understanding of the structure that made this mutually beneficial arrangement possible, including the timing of the roll-out as well as the financial and academic impact of the retirement incentives program.

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