Mid-Career Moves: Planning Your Next Chapter

Many mid-career faculty recognize the value of having a career plan but often struggle to make one—or to follow through. Without an intentional plan, faculty may find themselves expending energy on activities that don’t advance their careers, feeling stalled after tenure, or even questioning their career path. This course is designed to guide participants through reflection, visioning, and actionable planning to take control of their professional trajectory. By the end, participants will have crafted a vision statement, drafted a 5-year plan, identified short- and long-term goals, and assessed their strengths and growth areas. They will also leave with a clear roadmap and accountability strategies to keep them on track.

Customer Service Skills Certification Course

Earn the only customer service certification built for higher education. In just four weeks, this blended course will equip you with practical tools to improve service culture, support front-line teams, and handle challenging interactions with empathy and professionalism. With guided reflection and peer discussion, you’ll apply what you learn directly to your campus role—no matter your department or title.