Grounded in lived experience, this course shows how small supervisory shifts—such as clarifying the “why,” agreeing on preferred communication, and normalizing support—unlock the strengths of neurodivergent staff. Leaders leave with scripts, tools, and resources to build trust, reduce stigma, and translate inclusion into everyday actions.
Thank you for participating in the Advanced Supervision Certificate program! We hope you learned a lot from the courses and your cohort experience! This reflection assignment is the culmination of your experience and your only requirement for receiving your badge for the program. Please take some time to reflect on what you’ve learned and how you’ve been able to apply your takeaways to your role. We’ve offered some suggested questions to help you. Once you’ve written your reflection, please hit Submit to earn your badge. Note: If you’d like to save your reflection, please copy and paste it into a separate document before hitting Submit. We are currently unable to easily recover data from submissions once submitted.
Course content coming in 2026.
In the realities of higher ed, accountability isn’t punishment—it’s clarity, trust, and integrity in action. This course helps supervisors to model personal accountability, communicate expectations that stick, and create psychologically safe teams where people will be able to notice, own, and fix issues quickly. It also covers generational differences in accountability.
Supervisors play a key role in helping their teams to live out the institution’s values through action. This course explores how to clarify expectations, align goals with purpose, and provide meaningful support through coaching, feedback, and performance management. Participants will leave with strategies to strengthen accountability, foster growth, and sustain motivation in challenging times.
This course helps higher ed supervisors to strengthen their leadership by practicing mindful self-care and boundary setting. Through guided reflection, participants will uncover what gets in their way, build supportive networks, and learn to lead with balance and intention. The course connects personal well-being to professional effectiveness—highlighting why self-care is essential to leading others well.
Before you can effectively lead others, you must first understand yourself. In this course, you’ll explore your personal leadership philosophy and how it connects to your supervisory approach, using Academic Impressions’ leadership framework as a guide. You’ll leave with a clear sense of your guiding principles and how to translate them into action with your team.
Many mid-career faculty recognize the value of having a career plan but often struggle to make one—or to follow through. Without an intentional plan, faculty may find themselves expending energy on activities that don’t advance their careers, feeling stalled after tenure, or even questioning their career path. This course is designed to guide participants through reflection, visioning, and actionable planning to take control of their professional trajectory. By the end, participants will have crafted a vision statement, drafted a 5-year plan, identified short- and long-term goals, and assessed their strengths and growth areas. They will also leave with a clear roadmap and accountability strategies to keep them on track.
Earn the only customer service certification built for higher education. In just four weeks, this blended course will equip you with practical tools to improve service culture, support front-line teams, and handle challenging interactions with empathy and professionalism. With guided reflection and peer discussion, you’ll apply what you learn directly to your campus role—no matter your department or title.
