Event Category: Virtual Conference

Women’s Leadership Success in Higher Education 

Are you looking to take the next step in leadership but aren’t sure where to start? Perhaps you’re not in a formal leadership role but are interested in developing your leadership skills? Join us for this powerful, two-day online leadership development experience designed for women at all levels of the organization – whether aspiring leaders or leaders for many years – who wish to connect with other women in higher education.  You will have the opportunity to learn from successful leaders from across higher education and build a valuable affinity network with your peers that can provide support and feedback through this virtual experience.   Whether or not you’re in a formal leadership role, you’ll learn key skills to lead from any position, better understand your own leadership style through our Five Paths to Leadership℠ Self-Assessment, and customize your experience by focusing on the topics you care about most and connecting with other leaders in similar roles. 

Women’s Leadership Success in Higher Education 

Are you looking to take the next step in leadership but aren’t sure where to start? Perhaps you’re not in a formal leadership role but are interested in developing your leadership skills? Join us for this powerful, two-day online leadership development experience designed for women at all levels of the organization – whether aspiring leaders or leaders for many years – who wish to connect with other women in higher education.  You will have the opportunity to learn from successful leaders from across higher education and build a valuable affinity network with your peers that can provide support and feedback through this virtual experience.   Whether or not you’re in a formal leadership role, you’ll learn key skills to lead from any position, better understand your own leadership style through our Five Paths to Leadership℠ Self-Assessment, and customize your experience by focusing on the topics you care about most and connecting with other leaders in similar roles. 

Young Alumni: Establishing Lifelong Relationships

Young alumni constitute one of your most influential and important alumni groups. If your shop can engage them while they are still students, and further inspire a habit of giving soon after they graduate, the likelihood that they will become committed alumni volunteers and major or lifelong donors increases significantly. As such, it’s crucial to have a robust and meaningful young alumni program, since it can often translate to greater long-term financial health for your institution.  Join us online to learn how to intentionally engage young alumni from the time they are students through 10 years post-graduation.  This virtual conference is a must if your institution wants to establish strong, lifelong relationships with its newest alumni, in which our expert speakers bring a track record of young alumni engagement and inspiration.   Take part in this two-day event to gain useful, practical content that will teach you how to: 

Customer Service Skills Training: Certification for Higher Education Professionals

As competition in higher education intensifies, so do the appetites of prospective students for institutions that provide the best education and experience for their tuition dollars. Instilling a culture of service excellence at all levels of an institution can directly enhance enrollment and improve student retention. The COVID-19 pandemic has had an undeniable impact on both the student and employee experience. And with the pending enrollment cliff, institutions will need to retain students at a higher rate, making service excellence more important than ever before.  Join us for this virtual learning experience developed for higher education frontline customer service professionals and those who supervise them. Through interactive and small-group activities, you will dive into:  You will leave this training with increased confidence in your customer service skills and a greater ability to handle a wide variety of service scenarios.   Watch our expert faculty talk about why getting customer service right is key in higher education:  

Customer Service Skills Training: Certification for Higher Education Professionals

As competition in higher education intensifies, so do the appetites of prospective students for institutions that provide the best education and experience for their tuition dollars. Instilling a culture of service excellence at all levels of an institution can directly enhance enrollment and improve student retention. The COVID-19 pandemic has had an undeniable impact on both the student and employee experience. And with the pending enrollment cliff, institutions will need to retain students at a higher rate, making service excellence more important than ever before.  Join us for this virtual learning experience developed for higher education frontline customer service professionals and those who supervise them. Through interactive and small-group activities, you will dive into:  You will leave this training with increased confidence in your customer service skills and a greater ability to handle a wide variety of service scenarios.   Watch our expert faculty talk about why getting customer service right is key in higher education:  

Annual Giving Institute for New Professionals

In the ever-evolving landscape of annual giving, the recent shift away from the APR metric has opened unprecedented opportunities for your organization. If you’re new to annual giving or looking to revitalize your approach, this session is your gateway to becoming the transformative force your organization needs.  When it comes to your data, annual giving programs are a powerhouse.  Discover how to leverage them to not only enhance donor engagement but also to forge meaningful partnerships across campus and refine your engagement and stewardship strategies.   Join us for this two-day virtual conference to unlock the full potential of your annual giving program and set a new standard for success. This session promises to equip you with the insights and tools to:  Don’t miss the chance to transform your approach and make a lasting impact. 

Advanced Title IX Investigator Training and Certification

Upon the filing of a formal complaint alleging sexual harassment, the Title IX regulations require institutions to conduct a thorough and impartial investigation within their grievance process. These investigations are highly sensitive and often complex; even experienced and skilled investigators must continually refine and enrich their investigative skills. This training will allow experienced investigators to further develop their investigative skills and obtain invaluable insights from our expert faculty and their peers.  Join us this July for a virtual advanced-level investigator certification training specifically designed for seasoned investigators. This hands-on workshop provides experienced investigators with the tools they need to expand and sharpen their knowledge, increasing their competency for investigating difficult and complex cases, including hostile environment sexual harassment, sexual assault, dating and domestic violence, and stalking.  Our expert speakers will take participants on a deep dive into the following topics:  Upon finishing the training, you will receive a certificate of completion documenting your participation in this Advanced Title IX Investigator workshop. You will come away with greater knowledge and proficiency for investigating complex sexual harassment formal complaints on your campus. 

Foundations of Title IX Investigations: Training & Certification  

Preparing for and conducting a thorough and impartial Title IX investigation requires a specific and unique toolkit, particularly considering the ever-changing landscape of the Title IX Regulations issued by the Department of Education. During this two-day virtual conference, you will develop the foundational knowledge and skills to conduct a sexual harassment investigation effectively and with confidence.      With the guidance of your expert instructor, you will learn how to:   You will examine a mock investigation—complete with facts, sample testimonials, and policies—to help you understand and appreciate the complexities of a complaint, while you also interpret and apply your learning to your campus’s current investigative practices and policies.

Customer Service Skills Training: Certification for Higher Education Professionals

As competition in higher education intensifies, so do the appetites of prospective students for institutions that provide the best education and experience for their tuition dollars. Instilling a culture of service excellence at all levels of an institution can directly enhance enrollment and improve student retention. The COVID-19 pandemic has had an undeniable impact on both the student and employee experience. And with the pending enrollment cliff, institutions will need to retain students at a higher rate, making service excellence more important than ever before.  Join us for this virtual learning experience developed for higher education frontline customer service professionals and those who supervise them. Through interactive and small-group activities, you will dive into:  You will leave this training with increased confidence in your customer service skills and a greater ability to handle a wide variety of service scenarios.   Watch our expert faculty talk about why getting customer service right is key in higher education:

Writing Workshop for Advancement

As a donor relations or communications professional, you may be looking to improve your writing and considering which form of media you should use to deliver messages. Writing to donors and prospects takes a certain touch, particularly when you are competing with a world of sensory input. Not only do you have to be warm, gracious, and sincere, but you also must capture their attention and get to the point.  Join us for this virtual training to learn how to craft donor messages while also receiving real-time feedback from our expert faculty and your fellow attendees. You will leave with the practical skills to strengthen your relationship with donors by speaking to who they are.