Amy is a Senior Leadership Development Partner for our leadership focused programming and joined AI in 2022. With over twenty-years of experience in higher education administration, Amy was in the role of Vice President of Enrollment Management & Student Services at Owens Community College in Toledo, Ohio immediately prior to joining our team. With experience leading areas such as athletics, records and registration, service-learning, enrollment management, veteran services, and one-stop service areas her focus has been on developing processes that foster student success and completion while developing staff members. Amy earned a Bachelor’s in History, Master of Labor and Human Relations and a Master of Arts in Higher Education Administration all from The Ohio State University and is currently enrolled in the Higher Education Administration Ph.D. program at Bowling Green State University. To nurture joy, she spends time with her humans, cats and nature.
Steve Riccio is a leadership coach, educator, and organizational development consultant who helps leaders and teams perform with greater clarity, effectiveness, and purpose. Drawing from more than 25 years of experience across higher education and organizational consulting, Steve partners with leaders at all levels—from emerging managers to senior executives—to navigate workplace challenges, strengthen relationships, and lead with confidence. Known for his thoughtful presence and practical approach, Steve creates coaching partnerships grounded in trust, accountability, and meaningful reflection. Clients describe him as both empathetic and appropriately challenging, helping them uncover blind spots, think strategically, and take intentional action. He believes one of the greatest gifts a leader can offer is attentive listening. Steve has accumulated more than 1,300 hours of leadership coaching experience working with individuals and teams on communication, organizational effectiveness, conflict management, leadership transition, and team development. While every leader’s journey is unique, Steve emphasizes three core principles that consistently drive leadership success: Engage in productive conflict through respect and candor Prioritize strategic thinking over constant operational urgency Develop employees through coaching rather than problem-solving for them Steve also works with clients to build self-awareness and self-care practices that support resilience, sound decision-making, and long-term effectiveness. He believes leaders […]
