Case Management 2.0: Considerations for Enhancing the Impact of Your Mental Health Case Manager

Designed for institutions who already have an established, full-time Case Manager, this webcast will present the considerations you need in order to refine and improve the focus and services of your current case management model. Our facilitator will help you answer the following questions: What’s the scope of our current case manager’s role, and how do we assess whether we need to refine or expand the scope or size of our current model? What are best practices and strategies for enhancing the role’s reach and impact? How can we increase the visibility of these resources for both students and faculty/staff on campus? Join us for this online training and learn how to apply new strategic direction to the role of Case Manager to better meet the needs of your students.

Building a Faculty and Staff Giving Campaign

Enthusiastic partners can help you persuade faculty and staff of the value of philanthropic giving. Merrimack College was able to use giving ambassadors in a targeted campaign to increase their faculty participation rate from 20% to 59% in just one year. By recruiting the right leader to kick start the program, and by onboarding and supporting the right ambassadors, you can grow interest and convey authenticity to your institution’s ask. Join us online to learn how to create a similar movement on your campus that engages your faculty and staff in philanthropy and demonstrates the impact of their gifts. What You Will Get As part of your registration, you will receive a Campaign Ambassador Toolkit from Merrimack College that offers sample emails, meeting agendas, tracking tools, and campaign FAQs.

Department Chairs: Maximize Your Productivity By Cultivating Your Academic Staff

As a department chair, you’re stretched between teaching, research, meetings, and overflowing inboxes. Especially if you’re newer to the role, you may feel tempted to field this day-to-day without help – because faculty members commonly work on their own. Even if you’re ready to ask your academic staff for assistance, you haven’t been trained to manage them or discuss their performance. Join us online to learn how to build the capacity of your academic staff, which will help you manage your time and workload and focus on your most important leadership responsibilities. In the session, we’ll cover: How to define staff roles and responsibilities with clear purpose and intention How to set boundaries within your own role as chair How to reinforce performance expectations with affirmation and feedback

Improving Faculty Evaluations: A Training for Department Chairs

Faculty evaluations are one of the most challenging aspects of serving as a department chair. Emotions run high, performance rubrics aren’t always clear, and both parties may become defensive and react more than they listen. Still, these conversations don’t have to be difficult, and they don’t have to take a negative tone. They key is to develop an evaluation process that establishes clear goals, uses objective data to assess those goals, and allows you to treat performance-related issues before your annual meeting. Join us online to learn how to make your next faculty evaluation session easier and more productive by implementing four key steps: Goal Setting and Communication Using and Applying Evaluation Data Phrasing Comments Appropriately Delivering Feedback

Managing Difficult Colleagues

Difficult colleagues come in many forms: A colleague who hijacks a meeting by dominating the conversation A leader who is overly critical of others’ ideas A project team member who leaves the work for you or takes credit for your work Confronting these difficult colleagues can feel overwhelming. How will they react? Will they hold a grudge? How do you manage authority? Join us online and learn how to communicate with and influence your difficult colleagues. You’ll learn how to target specific strategies to seven unique personality types, and you’ll leave with advice on how to respond in the moment and afterwards.

Frontline Fundraising Essentials: Outreach, Qualification, Visits, and the Ask

As a fundraising professional, you may feel unsure of how to move a prospect forward. In the early stages, how can you get the prospect’s attention and ask questions that fuel your next moves? Later in the cycle, how can you assess motivations and strategize visits that will support your asks? Join us online for a 4-part online training series that will help you create rigor in each phase of your process and offer new approaches to raise more dollars. If the following statements from each phase of the donor cultivation cycle resonate, then this series is for you: Outreach – “Getting in touch with prospects and donors is so much harder than I thought it would be, especially without a mature portfolio. I need to increase my successful contact rates and secure more visits.” Prospect Qualification – “Qualification is tough. I don’t know how to do the right research or ask the best questions in order to get the best yield from a prospect. I want to know as quickly as possible if I should include this person in my portfolio or move on.” Visits – “I have plenty of wonderful meetings with donors and prospects, but they don’t […]

Student Affairs Fundraising: Building a
Sustainable Structure

Many student affairs leaders have executed small fundraising efforts; very few have a strategic plan to gain support that can sustain or grow critical initiatives. Join us online to explore a proven model for developing a systematized fundraising operation for your student affairs division. You will leave with considerations for: Identifying fundraising priorities Structuring your fundraising operation Setting achievable goals for your department Building cross-campus relationships to meet goals

Improving Student Success: A Conversation with the Incoming President of WICHE

Being based in Colorado, we were excited to hear that our current Lt. Governor, Joseph Garcia, was named the new President of the Western Interstate Commission for Higher Education (WICHE), which works to expand access and opportunity across its 16 member states and territories. Garcia will begin his new role in July. Previously, Garcia served as the president of Pikes Peak Community College and the president of Colorado State University – Pueblo. Having served across such a diversity of roles, Garcia has a unique and multifaceted perspective on higher education. Recently, I had the opportunity to meet with the Lt. Governor and gather his insights on the ongoing shift in focus to student outcomes and how higher-ed institutions will need to adapt in the years ahead. An Interview with Joseph Garcia Amit Mrig. You’re in a unique position, having served as the president of a community college, the leader of a 4-year institution, having run the Higher Education department for the State, and having served also as Lt. Governor. Given these multiple viewpoints, what do you see as the biggest challenges confronting higher education? Joseph Garcia. When we started community colleges–when we first started talking about the Higher Education Act–the focus […]

Sue Doe

Professor Doe teaches courses in composition, autoethnographic theory and method, research methods, and graduate student preparation for writing in the disciplines. She does research in three distinct areas: academic labor, writing across the curriculum, and student-veteran writing in the post-9/11 era. Co-author of the faculty development book Concepts and Choices: Meeting the Challenges in Higher Education, she has published articles in College English, College Composition and Communication, and Writing Program Administration as well as several book-length collections. Her forthcoming collection on student-veterans in the composition classroom, Generation Vet: Composition, Veterans, and the Post-911 University, co-authored with Professor Lisa Langstraat, is under contract with the Utah State Press.  Sue’s most recent research into faculty development revolves around academic labor issues, examining through narrative inquiry the ways in which non-tenure-track faculty describe and analyze their experiences in the professional setting.

Supporting Student Mental Health During the Current Crisis

Continuing to support student mental health needs in the midst of the COVID-19 pandemic is critical. Stress and anxiety are high, and current circumstances are causing hardship for many. Student affairs leaders and counseling center directors are operating as best they can in this environment, while simultaneously navigating rapidly-evolving institutional responses and balancing their own well-being. Join us for this webcast recording where we facilitate a conversation with Kelly Wesener-Michael, Associate Vice President for Student Affairs & Dean of Students at Northern Illinois University, and Kristen Gray, Director of Counseling & Psychological Services at Hope College. In this open discussion space with our experts and your peers, we shared strategies, current approaches, and decision points related to the following items: