Make Your Alumni Board Effective

June 9, 2011. During a series of interviews with leaders in alumni relations earlier this year, Academic Impressions found that many alumni relations offices are struggling with their alumni boards or alumni association boards. While a working board can offer institutional leaders partners to aid in achieving institutional goals for engagement and giving, most boards are not filling this role. Among the common problems: Many boards remain too focused on specific tactics — such as reunion and homecoming Other boards have grown too large and unwieldy, preventing them from “getting down to business” Boards struggle to ensure that 100 percent of their members give to the institution and that their members model supportive relationships with administration To learn more about the characteristics of an effective “working board,” we turned to Gary Olsen, associate vice president of alumni relations and executive director of the alumni association at Villanova University, and Christine Tempesta, director of strategic initiatives with the MIT Alumni Association. Olsen and Tempesta shared their advice on the qualities to look for in board members and managing the board’s scope of responsibilities. Who’s on the Working Board? Olsen and Tempesta suggest these criteria for selecting board members who will be well-positioned to […]

Translating Experiential Learning into College Credit with Prior Learning Assessment

CBE programs are becoming more ubiquitous in higher ed, but there is still a lot of gray area around ensuring accountability that experiential knowledge is commensurate with college-level learning. Many are still trying to answer questions like: what’s the best way to award and represent this learning and knowledge? How can we ensure an equitable experience for all students? Join us to gain a deeper understanding of Prior Learning Assessment (PLA) and how to implement it at your institution. Assessment evens the playing field but must meet quality standards. During this webcast, our expert, Donna Younger, will demonstrate how PLA can address high attrition rates and achievement gaps as well as encourage students to kickstart their success outside the classroom.

4 Things Academic Deans Can Do to Connect Majors and Minors with Careers

In my previous article with AI (“4 Things Academic Deans Can Do to Help Students Succeed After Graduation,” in August 2015), I offered advice on how academic deans and career professionals can collaborate to improve student career mentoring. In this follow-up article, I would like to offer four curricular strategies that can immediately improve student career prospects, by connecting more clearly what a student studies and what they aspire to do after college. Four strategies to make this happen: 1. Work directly with admissions to break the myth that specific majors lead to specific jobs. I have often found myself speaking to groups of prospective students and their parents immediately after an admissions director has literally drawn lines between specific majors and particular jobs. “If you want to be an A you should consider majoring in X,” s/he would exclaim, much to my chagrin. Parents especially like this equation, while students who are often not sure of what ‘they want to be’ usually find it uncomfortable. My subsequent presentation forcefully (and politely) breaks this myth by focusing on three simple notions: WHAT TO DO: Develop a small team that includes an academic dean, an admissions director and a career services director […]

Advising: 3 Ways to Take the Conversation Beyond Registration

This article is an excerpt from Sue Ohrablo’s acclaimed book High-Impact Advising: A Guide for Academic Advisors, which you can find here. After an academic year begins, advisors can start to breathe a little easier once most of the fires have been put out, questions have been answered, schedule adjustments have been made, and students are mostly settled into their classes. The anxiety that accompanies long, fast-paced days may begin to dissipate. During this time, advisors are left scratching their heads, asking themselves, “Why can’t these students register themselves?”; “Why does this student continue to check with me even though I already gave her the information?”; and, even, on the worst days, “What is wrong with these students?” As things calm down during this period, I encourage advisors to reflect on the nature of student needs, and reconsider the dynamics involved in the student experience and the role of the academic advisor. As an advisor, there are several factors you can address to reduce a student’s continued reliance on you. These are: 1. Readiness Developmental advising involves taking a holistic approach to advising and forming partnerships with students. Students will most likely not expect to engage in a developmental advising relationship, as they […]

4 Things Academic Deans Can Do to Help Students Succeed after Graduation

Why, you might ask, should academic deans add this concern about students’ career preparation to their already unmanageably long list of responsibilities? As leaders of the faculty, deans need to serve as the programmatic agents of implementing a holistic undergraduate education. And deans provide the essential perspective of someone who observes the connections on a daily basis between how the university works and how students learn. Students best engage in their learning when they know how that learning fits into their lives. I do not mean to imply that students are selfish or myopic. Quite the opposite. Students implicitly, although naively, understand higher education as important to their whole lives. Our role as deans is to cross the bureaucratic barriers between academic and student services in order to teach students and how to apply these to growing personally and professionally. This has been a major focus of my work over the past 25 years as a department chair and academic dean: to connect academic learning with career development. Here are four practical strategies I have learned: four opportunities for academic deans to partner with career services: 1. Attend national career services and academic organizations with a cross-division team. Offer to attend local, regional or […]

Culturally Responsive Customer Service: A Holistic Approach to Student Retention

Service excellence requires an ethic of care and cultural sensitivity that recognizes students’ strengths and unique backgrounds to allow you to meet them where they are. Combining these two approaches into a culturally responsive customer service initiative allows an institution to provide holistic support throughout students’ academic journey, which in turn has a direct impact on retention, persistence, and overall student success. Leading this training are our subject matter experts, Dr. Jessica Lauritsen from Hennepin Technical College and Ivan Lui from The Brooklyn Bridge Alliance for Youth (BBA), who are experienced in successfully implementing a culturally responsive customer service initiative to increase student completion and persistence. Here, they will share their learnings and practical tips for how you can get started with: Understanding initial research on your institution’s student persistence and completion. Assessing the readiness of your institution and its leadership capacity for such an initiative. Using a “serving students” lens to reframe the conversation around intercultural development and cultural competency. Building a sustainable service excellence and retention initiative.

Michelle Fuko

Michelle has been in fundraising for nearly 2 decades, having worked with donors of all types—from annual fund donors to third-party volunteers, principal gift donors, and corporations and foundations. From start-up non-profits in Tanzania, to complex institutions of higher learning in Canada, Michelle takes great pride in her passion for philanthropy and her drive to make a tangible impact in our communities and the world. Michelle is a strategic thinker with a track-record of turning vision into reality. She is an intuitive leader who identifies threads of opportunity across organizations and pulls them together to create organizational partnerships that drive results. She thinks big and inspires her colleagues to do the same. Her enthusiasm is contagious, and she uses that enthusiasm to create cultures of learning, innovation, and empowerment within the teams she leads. Michelle ultimately lives by the Dan Rockwell quote, “Fitting in is unsophisticated self-sabotage, but effectively standing out requires finesse,” and she aspires to see the fundraising profession modernize to better meet the needs of donors and the communities served through philanthropy.

The 3 Critical Elements to Include in Department Chair Training

Chairs occupy an essential position on our campuses, sitting at the intersection point that connects our faculty to institutional strategy, context, and culture. They also make some of the most impactful decisions that shape the university, overseeing decisions related to hiring, promotion, and curriculum. Yet for most institutions, the support and training available to chairs is minimal.   Most of the training provided to chairs is limited to topics like how to work with HR, budgeting, and promotion & tenure. But what truly separates effective chairs from ineffective chairs are their leadership skills, such as:   Academic Impressions has been trusted to effectively train department chairs across the U.S. and Canada for over ten years. In this free webcast, we’ll discuss the keys to our success, what works and what doesn’t, and create a space for others to share their best practices.   If you need to start or enhance chair development at your own institution, we invite you to join us for this program.  

6 Ways to Communicate with Students in Crisis

6 Ways to Communicate with Students in Crisis Essential Communication Responses Faculty and staff are often the first point of contact for students experiencing mental health challenges. While it may feel daunting to be in that position without having received formal training, there are 6 essential communication responses you can use to confidently communicate with students when you find yourself in that position. While the 6 essential responses are fairly straightforward, it takes practice to use them confidently in the moment. We’ve created 3 interactive activities to help you practice these skills so you’re ready the next time a student approaches you for help. Watch the following video to learn about the 6 strategies before completing the practice activities: [h5p id=”88″] Practice Activities While the 6 essential responses are fairly straightforward, it takes practice to use them confidently in the moment. We’ve created 3 interactive activities to help you practice these skills so you’re ready the next time a student approaches you for help. [h5p id=”73″] [h5p id=”79″] [h5p id=”76″] Meet our Expert Contributor Jackie Leibsohn, Ph.D. Associate Professor, Seattle University; Licensed Psychologist Read Jackie’s full bio here.

Using Metrics to Support Employee Success and Retention: A Discussion for Advancement Leaders

Over the last two years, the COVID-19 pandemic shifted the way many advancement professionals approached their work with donors. At the same time, the pandemic also impacted employee hiring and retention in advancement shops. Today, advancement leaders are searching for ways to stabilize their fundraising and staffing needs and are considering questions like: If you are an advancement leader who is considering ways in which frontline fundraising and other metrics can not only help you achieve your philanthropy goals but also bolster individual and team success and support employee retention, we invite you to join us for this free webcast to examine these and other related questions. Through a facilitated dialogue with Sarah George, chief philanthropy officer-campus at University of Utah and Brent Pieper, associate vice president for campaign & major gifts at University of Kentucky, you will gain valuable ideas and learn how other institutions are addressing these intertwined needs.