NSSE’s 2009 annual report cites low participation in high-impact activities (such as study abroad, service learning, internship, undergraduate research, or senior experience) among transfer students as one measure of engagement and likely persistence. The lowest engagement was from vertical transfers (students who enter four-year institutions from community colleges). In the survey, 62% of native seniors had participated in internships, but only 43% of vertical transfers. Only 7% of vertical transfers participated in study abroad, compared with 20% among native students. Given the low numbers on engagement, we asked Kurt Thiede, vice president for enrollment management at Bucknell University, for his tips on engaging vertical transfer students early and fostering affinity for the institution from the first point of contact. Early Engagement The earlier the engagement, the more likely affinity becomes. Early engagement with prospective vertical transfers from two-year colleges can take a number of forms, from a campus visit day to a summer program. But whether you have the funding for a visit day or a summer program, it is critical to think through what to include in that experience. You will want to expose students to all aspects of life at the university — the career offices, financial aid, academic advising, […]
Service excellence requires an ethic of care and cultural sensitivity that recognizes students’ strengths and unique backgrounds to allow you to meet them where they are. Combining these two approaches into a culturally responsive customer service initiative allows an institution to provide holistic support throughout students’ academic journey, which in turn has a direct impact on retention, persistence, and overall student success. Leading this training are our subject matter experts, Dr. Jessica Lauritsen from Hennepin Technical College and Ivan Lui from The Brooklyn Bridge Alliance for Youth (BBA), who are experienced in successfully implementing a culturally responsive customer service initiative to increase student completion and persistence. Here, they will share their learnings and practical tips for how you can get started with: Understanding initial research on your institution’s student persistence and completion. Assessing the readiness of your institution and its leadership capacity for such an initiative. Using a “serving students” lens to reframe the conversation around intercultural development and cultural competency. Building a sustainable service excellence and retention initiative.
Michelle has been in fundraising for nearly 2 decades, having worked with donors of all types—from annual fund donors to third-party volunteers, principal gift donors, and corporations and foundations. From start-up non-profits in Tanzania, to complex institutions of higher learning in Canada, Michelle takes great pride in her passion for philanthropy and her drive to make a tangible impact in our communities and the world. Michelle is a strategic thinker with a track-record of turning vision into reality. She is an intuitive leader who identifies threads of opportunity across organizations and pulls them together to create organizational partnerships that drive results. She thinks big and inspires her colleagues to do the same. Her enthusiasm is contagious, and she uses that enthusiasm to create cultures of learning, innovation, and empowerment within the teams she leads. Michelle ultimately lives by the Dan Rockwell quote, “Fitting in is unsophisticated self-sabotage, but effectively standing out requires finesse,” and she aspires to see the fundraising profession modernize to better meet the needs of donors and the communities served through philanthropy.
Chairs occupy an essential position on our campuses, sitting at the intersection point that connects our faculty to institutional strategy, context, and culture. They also make some of the most impactful decisions that shape the university, overseeing decisions related to hiring, promotion, and curriculum. Yet for most institutions, the support and training available to chairs is minimal. Most of the training provided to chairs is limited to topics like how to work with HR, budgeting, and promotion & tenure. But what truly separates effective chairs from ineffective chairs are their leadership skills, such as: Academic Impressions has been trusted to effectively train department chairs across the U.S. and Canada for over ten years. In this free webcast, we’ll discuss the keys to our success, what works and what doesn’t, and create a space for others to share their best practices. If you need to start or enhance chair development at your own institution, we invite you to join us for this program.
June 9, 2011. During a series of interviews with leaders in alumni relations earlier this year, Academic Impressions found that many alumni relations offices are struggling with their alumni boards or alumni association boards. While a working board can offer institutional leaders partners to aid in achieving institutional goals for engagement and giving, most boards are not filling this role. Among the common problems: Many boards remain too focused on specific tactics — such as reunion and homecoming Other boards have grown too large and unwieldy, preventing them from “getting down to business” Boards struggle to ensure that 100 percent of their members give to the institution and that their members model supportive relationships with administration To learn more about the characteristics of an effective “working board,” we turned to Gary Olsen, associate vice president of alumni relations and executive director of the alumni association at Villanova University, and Christine Tempesta, director of strategic initiatives with the MIT Alumni Association. Olsen and Tempesta shared their advice on the qualities to look for in board members and managing the board’s scope of responsibilities. Who’s on the Working Board? Olsen and Tempesta suggest these criteria for selecting board members who will be well-positioned to […]
Through a series of surveys and interviews with advising directors across North America, Academic Impressions has identified a number of frequently missed opportunities that prevent institutions from maximizing the effectiveness of academic advising to improve student retention and academic success. The following are among the most significant: Developmental Advising: Empowering the Student In developmental advising, the student is given the resources to self-audit progress toward the degree, or is sent a degree audit by the advisor prior to meeting. Then, the student’s time with the advisor is spent defining academic and career goals and problem-solving to address obstacles that are likely to arise on the way to meet those goals — rather than going over the course catalog. The strength of developmental advising is that it empowers the student to take ownership of their own goals and progress, and partners them with a professional who can help them plan ahead proactively. EMPOWERING STUDENTS TO SELF-AUDIT THEIR PROGRESSRead our member exclusive report on early alert programs to review recommendations for empowering your students to self-audit their progress and, if appropriate, self-identify when they are academically at risk. For this article, we interviewed two of the architects of Arkansas State University’s forward-thinking approach […]
Karen Thurmond coordinates the day-to-day operations of the general education program (core curriculum), degree audit system (DegreeWorks), and an 24/7 system for academic advising appointments (AppointmentPlus) at the University of Memphis. She has written extensively for NACADA, and recently completed work with a team to automate the graduation process at The University of Memphis. Congratulations! You just hired a new academic advisor! Whether your new advisor has just graduated from a master’s degree with a specialization in academic advising, or is making a transition from another area of higher education, is on a college campus for the first time, or is a faculty member taking on new academic advising responsibilities, they have a lot to learn. Academic advising is a wide interdisciplinary activity that will challenge them personally, professionally, academically, emotionally, and physically. How will you prepare them for this challenge? You should be waiting for your new advisor on the first day with an agenda for their development into a quality academic advisor. This agenda will include the details the advisor needs to know to answer student questions and assist students with making and meeting goals, an understanding of what quality academic advising is and how it impacts student […]
Much of the curriculum in higher ed is initially designed as if learners are “neurotypical” and then adapted for those who don’t meet that mold. This leads to many students seeking campus support services outside of the classroom in order to achieve academic success. Neurodiversity (or learner variability) applies to all students. Essentially, neurodiversity is the idea that neurological and learning differences among people are the result of naturally occurring variations within the human genome. Rather than looking for a cure to “fix” neurodiverse behaviors, neurodiversity focuses on accommodating and supporting the diverse population. Human brains all learn differently; therefore, neurodiversity should be regarded as the rule, not the exception. In this webcast, Dr. Elizabeth Coghill from East Carolina University will describe: How ECU’s Pirate Academic Success Center promotes the success of diverse learners by infusing the curriculum with universal design for learning principles and academic technologies, How she, her staff, and a network of peer tutors equip students to be independent and empowered learners by role modeling learning techniques and supports, and The unexpected outcomes of UDL and technology application integration, especially the role it plays when campus learning goes exclusively online.
In this report: Most college and university administrators know the story of how demographics are shifting in this country. They don’t need the latest data from NCES — they see it every day on their campuses. Nontraditional students now make up a significant majority of college enrollment. But many institutions, especially regionally-focused public and private four-years, did not make the decision to intentionally serve this market. They are reacting to the demand as opposed to being out in front of it. Adult students have different experiences, expectations, and educational goals than traditional-age students. Institutions that successfully serve this market have retooled enrollment policies, course offerings, and student support services, and have even begun thinking of ways to earn their support as alumni. That’s why we’ve gathered a host of experts from across the institution to help you better meet the demands of this growing population. We hope their advice will be useful to you. Read the report
While higher ed is facing waning enrollments and funding paired with increasing expenses and demands, deans must lead the charge in making their colleges, schools, or units more financially viable while remaining relevant in a rapidly evolving landscape. Deans who are best prepared to meet these demands are creating a culture of creative problem-solving, efficiency, and innovation, and we have partnered with three of them to provide a collaborative space where deans can come together and strategize around their toughest challenges. Join your peers in this four-hour summit to: Think creatively about sources of funding Align programs to market demand and workforce changes Better leverage your existing resources and stakeholders Find innovative opportunities for growth Create the conditions for a more sustainable future You will hear from leading experts and explore new approaches to the crises your school or unit is facing. Infused with small group sessions and solutions-focused brainstorming throughout, you will leave this virtual training with short term strategies to survive and long-term strategies to thrive.
