Picture this scenario. Your institution undertook a lengthy and arduous strategic planning effort, to which your division responded with an operational plan, identifying a list of core initiatives intended to help meet the institution’s strategic goals. It is now two years later. Your division’s operational plan or action plan sits on a shelf (whether physical or digital). Some of the initiatives were pursued and met with varying success; some were not. Few attempts are made to refer back to that operational plan for your division — not because the initiatives outlined in it were ill-considered but because the environment and your awareness of what is on the horizon for higher education and for your institution has changed. Much of what was proposed in the plan is no longer relevant to the demands under which you work and the opportunities that are most critical to address. This is a fairly common scenario, and a symptom of an episodic, reactive approach to planning, in which identifying and resourcing strategic priorities for the division is treated as a completed process once there is a documented plan. Five years later, the process has to be repeated again in order to arrive at a substantially […]
Most advancement shops struggle with data governance, especially when it comes to data that is: duplicated across multiple fields or shadow databases erroneously put into one field versus another inputted in open text fields instead of predefined dropdowns These data challenges often affect the integrity of critical alumni and donor information that the entire operation depends on. You can significantly improve the quality of your data and solve problems across your shop by establishing a committee that is representative of all departments within advancement. Join us for this webcast to hear our expert walk through the steps of establishing an effective data governance committee. You will leave this training with a collection of practical resources, such as a sample committee charter, an example of written data quality standards, tips for auditing your database, and a sample agenda for a committee meeting.
Higher education does a great job educating others, but seldom do we work on ourselves. We don’t take the time to ‘sharpen the saw.’ As a result, colleges and universities are filled with very sharp people who possess rather dull blades. In a classic video vignette entitled “Big Rocks,” from The 7 Habits of Highly Effective People, the late Stephen R. Covey invited an audience member to join him onstage for an experiment. In the experiment, Covey asks the young female executive to fit in all the big rocks he has provided into a bucket that is over half-filled with pebbles. The pebbles depict the day-to-day tasks, emails, meetings, and emergencies that we are all faced with and that fill up our lives. At one point, the participant looks at the rock labeled “Sharpen the Saw,” rolls her eyes, and places it back onto the table. Covey, who never shied away from a teachable moment, picks up the same rock asking the audience, “Who feels they don’t have time to ‘Sharpen the Saw’?” As several hands are raised, Covey then follows with a great line, “Have you ever been too busy driving to take time to get gas?” “Sharpen the Saw” was […]
“I’ve been a remote, work-from-home fundraiser for five years now, for a school 2,000 miles away from my home office. I see so much worry out there in higher education advancement, and I’m here to tell you, it’s going to be okay. You may have to give up some of your ideas about what’s possible and not possible, but if you’re willing, let’s explore the opportunities and reframe our fundraising practices.” So much of the debate about whether and how to engage donors right now is coming from a place of fundraiser discomfort. This discomfort needs to be examined and reframed to continue to do our jobs with compassion and effectiveness. This reframing is an important practice during traumatic situations; it can help us bring meaning to events and give us the resilience necessary to move forward. We can and should reframe the COVID-19 situation as an opportunity that will lead us to: I’ve been a remote, work-from-home fundraiser for five years now, for a school 2,000 miles away from my home office. I see so much worry out there in higher education advancement, and I’m here to tell you, it’s going to be okay. You may have to give […]
Moving at-risk students out of academic probation quickly is a worthy challenge—and at Western Michigan University, two recent retention efforts at the Haworth College of Business (HCoB) have seen positive outcomes in this regard. Students who complete HCoB’s Phoenix Success Course as well as mandatory study hours in the University’s new award-winning Bronco Study Zone are retained at a rate of approximately 73%. Compared to students who do not participate in these two efforts, this rate represents a 32% increase in retention. HCoB is one of nine Colleges at Western Michigan University with an enrollment of approximately 3800 undergraduate students and 400 graduate students, and its success in these new initatives provides valuable clues for other institutions. Let’s take a closer look. 1. The Phoenix Student Success Program Launched in 2013, The Phoenix Program is a holistic student success and engagement program implemented to intercept a high dismissal rate for undergraduate students on academic probation, whereby approximately 59% of students on academic probation in HCoB were being dismissed at the end of their first probation semester. The program includes initiatives across several touchpoints throughout students’ academic careers. These initiatives include: One main component of the Phoenix Student Success Program is […]
Department chairs are busy people, and hiring and onboarding adjunct faculty is just one of many tasks on their plate (sometimes right before the start of a new semester). To make it easier, here is a checklist of essential information that chairs should share with new adjunct faculty when hiring them, including course syllabi, textbooks, learning outcomes, encouraged pedagogical approaches, grading philosophy, and where adjunct faculty can go on campus for other resources. by Teresa Focarile, Boise State University As a department chair you have a lot of responsibilities, and hiring and onboarding adjunct faculty is just one of them. Introducing these new instructors to their courses, as well as to department and university culture and resources, can be a big task, particularly if your institution does not have a robust new adjunct faculty orientation program. Adding to the challenge is the fact that adjunct faculty don’t all have the same level of experience in the classroom, or the same history with your institution, so it’s not always possible to have a one-size-fits-all process for getting them ready to teach. That said, there are a few key points that are important to cover in an orientation session that will be […]
READ THE WHOLE SERIES:Developing a High-Performing and Productive Advising Department In the first two installments in the series, “Developing a High-Performing and Productive Advising Department,” I’ve discussed strategies for identifying, assessing, and meeting student, staff, and advisors’ needs. In this installment, I will discuss best practices to successfully implement some of the key strategies identified in this series by maximizing the use of technology through creative use of student information systems (ERPs). Understand Your Student Information System / ERP I encourage advising administrators to learn, in as much detail as possible, their student database system. While we commonly rely on experts in our IT departments or super users within our departments to provide us the data we need, advising administrators are the only ones who can effectively articulate the needs of their constituents to the programmers who are to retrieve data. When there is a gap between the end user (academic advising department) and the programmers (who may be experts in the use of software but know little about the needs of the advising department), data is often inaccurate and unusable. Understanding how to “speak the language” of the ERP system the institution uses allows advising administrator to creatively solve […]
By Manya C. Whitaker, PhDAssociate Professor & Chair of Education, Crown Faculty Center Director, Colorado College When I started graduate school in 2006, I had no interest in becoming a professor or joining academe. I wanted to work at a think tank researching youth development to inform public policy. But in my third year of graduate school, I was a Teaching Assistant (TA) for a developmental psychology class and everything changed. I discovered the joy of teaching and eventually petitioned to teach sections of the course. When I entered the job market, I was certain to apply to small liberal arts colleges where teaching was paramount in the job description. Ten years later, I know I made the right decision. But I also confess that in year 6, teaching started to lose its appeal and I sought new challenges. I asked my chair if I could be the associate chair to ease the workload in the department. He happily agreed, and I had my second professional epiphany—I like administrative work! I’ve always been a person who made lists and found joy in crossing each item off. I have very detailed schedules that tell me what I should be doing almost […]
I frequently say to my friends in donor relations that I would like to find the person who invented giving societies and give them a swift punch or two. I am of the opinion that great donor recognition does not hinge on giving societies. I am also of the probably unpopular opinion that most donors are not motivated by their membership in a giving society. I have never seen statistical or empirical evidence in a single study that shows the ROI of a giving society or that the presence of recognition based giving societies moves giving upward. If someone has one, I’d pay to see it. So what am I talking about here? Let’s share some common definitions… Developing giving and recognition levels, associated benefits, and administering these benefits can be a cumbersome task. Many donor relations shops are overburdened by these ineffective practices. The multiple levels within societies create confusion and chaos for staff and donors alike. A great many of these constructs are artificial and not useful in engaging and recognizing donors. Many giving societies do not have distinct benefits and tangible value, especially in the light of quid pro quo violations and other such IRS fun. So what do […]
Eric Silva MSE Assistant Director TRIO Student Support Services at Metropolitan State University of Denver Ally Garcia EdD Assistant Dean for the Center of Equity and Student Achievement and the Director of TRIO Student Support Services at Metropolitan State University of Denver Higher education, since its inception, has been exclusive in who can pursue higher levels of learning and engagement. This oppressive truth not only has subjected students to pain and trauma, but also the faculty and staff who work within those ivory towers. In order to interrupt, and hopefully change these marginalizing spaces, it is paramount that institutions of higher learning acknowledge, assess, and devote resources and time to deconstructing practices, policies, and procedures which have been normed on the exclusionary nature of higher education. This position often toys with the theoretical question of the overall mission of higher education and its connection to serving the public good. The following work was our form of resistance to normative hiring structures within Student Affairs. Although not exhaustive, the work below may help guide you and your institution on its own journey of assessing and changing current hiring and promotion structures to truly serve the public good. The process In the […]
