Encore and Live Q&A: Portfolio Prioritization: Maximizing Opportunities for Your Donor Pipeline

A portfolio is the engine that drives a gift officer’s work and sets them up for future success. However, for new or seasoned professionals alike, opportunities to look at your portfolio with a different viewpoint can be highly beneficial as you seek to understand your portfolio data and prioritize donor relationships. Additionally, in the wake of the COVID-19 pandemic, institutions are facing a reset moment with their portfolios as they are able to travel again to meet donors in person. Join us for a re-airing of the training that took place in April 2022. You will learn how to identify key data points in your portfolio which you can then use to cultivate relationships with your donors and chart a path for success in your own portfolio management.  

Integrating Social Media into Your Solicitation Communications Plan

Now more than ever, it’s imperative to incorporate social media into your annual giving solicitation communications plans to meet donors where they are every day – online. Join us for a webcast that will walk you through how to successfully integrate social media into annual giving and curate a seamless donor experience across solicitation channels. Our expert instructor, Karalee Harhaji, will come ready to share her experiences across two institutions, Georgetown University and Catholic University, each with varying budgets and knowledge in making the move to social media. Regardless of what your current practices are, you will have the chance to visualize how you can craft an improved plan moving forward.

Fundraising Planning: Taking a Longer-Term Approach

Experienced chief development officers know that budgeting and staff planning must take into consideration agreed-upon fundraising priorities and goals. We also know that fundraising plays a role in achieving the campus leader’s overall strategic vision. Since most campaigns or projects require more than one year to complete, budgeting and planning beyond a year at a time makes sense. Why don’t we actually do this? So, if we believe this works best, then why don’t we do it? Or, if we try, what gets in the way of following through on a longer-term approach? Has any of the following ever happened to you? You secured input from your team of fundraisers and written approval from the campus leader on your five-year plan and then: Given these common pitfalls, can we really commit to longer-term planning? I believe we can. But I have found that doing so requires communication, execution, focus and flexibility. Communication and relationship-building are the keys to the success of any development operation. We know this to be true when relating to our donors and other external constituents. Do we value it and demonstrate it internally within our organizations, especially during our planning process and execution? Ask yourself the following questions: […]

Keeping Your Division’s Strategic Priorities Current

Picture this scenario. Your institution undertook a lengthy and arduous strategic planning effort, to which your division responded with an operational plan, identifying a list of core initiatives intended to help meet the institution’s strategic goals. It is now two years later. Your division’s operational plan or action plan sits on a shelf (whether physical or digital). Some of the initiatives were pursued and met with varying success; some were not. Few attempts are made to refer back to that operational plan for your division — not because the initiatives outlined in it were ill-considered but because the environment and your awareness of what is on the horizon for higher education and for your institution has changed. Much of what was proposed in the plan is no longer relevant to the demands under which you work and the opportunities that are most critical to address. This is a fairly common scenario, and a symptom of an episodic, reactive approach to planning, in which identifying and resourcing strategic priorities for the division is treated as a completed process once there is a documented plan. Five years later, the process has to be repeated again in order to arrive at a substantially […]

Spotlight on Innovation: Increasing Transfer and Completion Rates through Regional Partnerships in the SUNY Oswego Area

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 24 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. Although the State University of New York at Oswego already has a strong collaboration with area community colleges, SUNY Oswego has noticed a gap in the number of students moving from two-year to four-year schools. In this north-central region of New York, three community colleges and a community organization partnered with SUNY Oswego to narrow that gap. Their goals are to increase retention and completion rates both two-year and four-year institutions, encourage more students to transfer to a four-year institution and complete a bachelor’s degree, and strengthen regional economic development in the process. The hope is that this model will provide a sustainable example of how collaboration, aligned coursework and community support can improve degree attainment on multiple levels. The Transfer Gateways and Completion Program Leaders at […]

Partnering with Faculty in Grateful Patient Fundraising: Elements of a Training Guide

Faculty and development professionals must share a commitment to philanthropy in order for a grateful patient fundraising (GPFR) program to be successful. Building trust, respect, and rapport is best accomplished through a strategic process that involves educating and training medical faculty partners. When your medical faculty understands the “why,” the “how,” and the “what” of your GPFR program, it is often much easier to engage grateful patients and successfully close gifts. This training will discuss the essential elements of a training guide that development professionals should consider in their initial meetings with faculty as they begin a partnership in GPFR. Join us in this useful online training to deepen your capability as a gift officer in academic medicine and learn ways to successfully achieve buy-in from your medical faculty partners.

A Whole-Campus Approach to International Students

In This Issue Does Your Curriculum Serve International Students? Recruiting and Admitting International Students: Key Considerations The Transition In: Setting International Students Up for Academic Success The Transition Out: Moving International Students into the Donor Pipeline A Letter from Amit Mrig, President, Academic Impressions May 2012. According to the Open Doors report on international education, international student enrollment has increased every year for the past 60 years. With this trend expected to continue, and international students becoming an increasingly important constituent group, it’s critical for institutions to take a more holistic view at how they’re meeting these students’ needs now and in the future. Beyond recruitment efforts, institutions need to think broadly about integration into the campus community and the academic curriculum to ensure international students persist and succeed. They also need to plant seeds for future support and giving as these students graduate and potentially return to their home countries. A holistic strategy for approaching the international student market can serve both the students and your institution well. We’ve asked experts in the field to share advice and insights into recruitment, transition, campus life, the academic curriculum, and moving international students into the donor pipeline. We hope their advice will […]

The Great Resignation or the Great Joy in Higher Education: Emerging Lessons from the Pandemic

I. Introduction The Great Resignation, the Great Attrition, the Great Disengagement, and the Big Quit are a few of the names for the phenomenon occurring throughout different industries, including higher education.1 Higher education is not immune from this great exodus and is at a turning point as retention of faculty, administrators, and staff is more important than ever.2 What’s joy got to do with it?3 Can it drive those who work in higher education to stay, leave, or return?4 Money is not enough by itself to retain workers.5 Over the last two years, higher education, like other industries, is facing a fundamental shift in how people view their work, their employer, and their life.6 Perhaps this is an opportunity for the Great Joy: to (re)discover joy in your work; reevaluate what you want from work, be open minded, and possibly reinvent how you work, where you work, who you work with, and what you work on. This article explores the challenges higher education faces as the pandemic continues to alter attitudes on work. It then offers some strategies to (re)discover joy in work. Finally, it discusses ways to maximize joy in work. II. The Struggle Exhausted, isolated, disconnected, burnt out, […]

Handling Institutional or Program Teach-Outs with Dignity

For students and staff, institution and academic program closures often come with little warning. They can trigger shock and grief. If you’re an institutional leader, these same closures can leave you feeling disoriented and unprepared. How do you shift your focus from retaining students to getting rid of students? For something so complex, how do you ensure optimal outcomes? Join us online and learn how to prepare yourself for the shift in thinking that comes with managing a teach-out. You’ll hear from Dr. Chris Davis, who led a successful teach-out at Western International University (WIU). Upon completion of the teach-out, WIU had retained 97% of its employees and exceeded goals for both revenue and expenses. You’ll leave with tips for: How to communicate with your students and staff to reduce chaos and confusion How to question and manage expenses to meet your financial goals How to keep students and staff engaged with minimal frustration

Report: Developing Leaders in Higher Education

June 2011. Nearly one-half of higher-ed administrators gave their institution a C, D, or F letter grade when assessing their campus’s commitment to their development as a leader. Higher ed institutions are facing impending waves of retirement at all levels of the institution and across all sectors of our industry. In an increasingly competitive marketplace, how institutions capture and transfer knowledge and identify and develop the next generation of leaders will be key determinants of their futures. Recent research by Academic Impressions suggests that institutions have yet to meaningfully address this problem. In a survey conducted of a broad range of administrators, 40 percent of respondents indicated that their institution was not actively preparing for the upcoming retirements. Many industries with aging workforces face similar challenges. Fortunately for higher education, the private sector is much further along in tackling the problem and has many lessons to offer. That’s why we’ve asked experts from both higher education and the corporate sector to share their insights and expertise on these critical issues. We hope their advice will be useful to you. In This Issue Read this full report (PDF).