Search Results for: meeting

What Happens When Volunteers Are No Longer a “Nice to Have” Resource, But Instead a Strategic Investment?

Posted on by Daniel Fusch

Most colleges treat volunteers as “nice to have” resource, but a well-managed volunteer infrastructure can mean better fundraising, stronger student outcomes, and deeper relationships with donors, alumni, and friends of the institution. by Valerie Jones, College of Saint Benedict The Scenario In October 1989, 11-year-old Jacob Wetterling was abducted from a rural road in St. Joseph, Minnesota. The event made national headlines and united the community in support of his family. Twenty-eight years later, their worst fears were confirmed. As the grieving family began planning a memorial service in 2016, the College of Saint Benedict (CSB) offered to host. The invitation drew RSVPs from more than 6,000 people, including state and national dignitaries. Logistics such as parking, shuttles, security, media management, hospitality, and more demanded resources. With only two weeks to prepare and with all normal functions of the college already maxed out with the beginning of the fall semester, the college turned to the one resource that would make all the difference: volunteers. Within 10 days, CSB recruited, trained, and deployed roughly 125 volunteers to support the memorial service. Volunteers worked alongside college staff parking cars, ushering dignitaries, greeting shuttles, guiding media members, tending to presenters, collecting condolences and […]

New Faculty: Making the Transition from Graduate School to a Primarily Undergraduate Institution

Posted on by Tímea Halmai

The vast majority of new college and university faculty members receive very little training for their jobs, and often very little training once they have their jobs. How can we support their transition from graduate school to a primarily undergraduate institution (PUI)? Every year thousands of higher-education faculty members begin a job for which they have had little or no training. According to the Carnegie Classifications of Institutions of Higher Education, over 88% of higher education institutions serve primarily undergraduate students. However, in most disciplines, Ph.D. training programs provide minimal preparation for a career at a teaching-focused institution. The truth is that the vast majority of college and university faculty members receive very little training about how to do their jobs, and often very little training once they have their jobs. This disconnect between the training provided in most Ph.D. programs and the skills necessary to thrive in most careers in higher-education can lead to frustration and job dissatisfaction. …To explore the ins and outs of this issue, we sat down recently with Mark E. Basham (Regis University) and Pamela I. Ansburg (Metropolitan State University of Denver), who are in the process of writing a book in hopes of easing […]

10 Critical Lessons I’ve Learned About Implementing a Strategic Plan

Posted on by Kenneth Soldink

I have been involved with over one hundred planning efforts on a variety of campuses (including DePaul University, Central Community College, Tarleton State University, Stephen F. Austin State University, The University of the West Indies, Saint Joseph’s University, The University of California, Santa Cruz, Cornell University, Anoka Ramsey Community College). I have had my share of successes and failures with implementation efforts. Both the failures and the successes leave important clues. The success rate for the implementation of strategic plans is dismal, with the percentage of failed implementations ranging anywhere from 63% to 90%. In fact, Robert Kaplan of the Balanced Scorecard fame (1996, 2000, 2008) estimates that 90% of strategies fail due to poor execution. Actually creating strategies and inspiring strategic plans is not hard work. We have many intelligent, dedicated people throughout our campuses who have powerful hopes and aspirations.  But having beautiful pictures of the future is not enough; we must be able to produce them.  That’s the hard, difficult part of strategic planning. We must become world-class at actually executing our strategic plans. This will not be easy. I want to talk about some practices I’ve learned that work. Here are 10 of the most critical. 1. Always […]

5 Mistakes to Avoid when Seeking Vendor Partners for Online Programs

Posted on by Kenneth Soldink

EVALUATING AN EXTERNAL PARTNER External partners can provide boosts in quality, capacity and enrollment numbers for universities’ online programs. However, decision makers must be diligent in choosing who to partner with and examining which services are most efficiently outsourced.  A lack of comprehensive preparation can lead to wasted resources, unnecessary costs and stagnant enrollments. In this article, Deb Gearhart, vice provost for e-learning and strategic partnerships at Ohio University, offers: Podcast: Rethinking Vendor Partnerships Checklist: 5 Mistakes to Avoid When developing a vendor partnership to help deliver your online program, these items are too commonly overlooked: MISTAKE #1. NOT BRINGING THE RIGHT PLAYERS TO THE PROCESS. Identify the key stakeholders early on. Ensure that all areas of the University that will touch your online program and its students are represented in both the planning and the evaluation of the partner vendor. This would include: Always work through your procurement office. MISTAKE #2. NOT CONSIDERING YOUR BUDGET. What are the costs to provide the services within your institution, compared to the expenses of bringing in a vendor partner? Online education is an upfront investment with costs recouped from enrollment. When reviewing vendors, be sure to gain a clear understanding of what […]

How One Institution’s New Approach to Budgeting is Creating a Culture of High Trust

Posted on by Kenneth Soldink

Recently, AI’s program manager Grace Spivak and our director of research and publications Daniel Fusch had the opportunity to interview Steve Kreidler, the vice president of administration and finance at Metropolitan State University of Denver, a public institution enrolling 20,000 undergraduate students. Several years ago, Metro State underwent a transformational strategic planning process and instituted an advisory budget task force that operates in an entirely new way. To learn more, we invited Steve Kreidler to speak with us about: Here are the key findings from our interview… 1. Bringing Transparency to the Budget Grace Spivak, AI. Can you describe how the new budgeting task force builds trust through transparency? Steve Kreidler. Previously, Metro’s budgeting process involved three people in a room (the president, the VP of administration, and the budget director). And this isn’t unusual; it’s common for universities have a small group huddle over the budget without gathering much input. What that leads to is the complete belief throughout the rest of the campus that deals are being made, some colleagues are getting preferential treatment, and that there is more money available than is being distributed. Today, we have a budget task force that includes a representative from each of the formal […]

Student Resilience: How One Institution is Helping At-Risk Freshmen Seize a Second Chance

Posted on by Kenneth Soldink

If this article proves useful…You can take a deeper dive into this Middle Tennessee State University case study and a case study from Bay Path University in our recorded webcast. We’ve written a lot in past articles about the importance of resilience or “grit” to student persistence, and about what some offices on campus can do to help students—particularly first-generation and PELL-eligible students—build their resilience. Middle Tennessee State University has adopted a remarkably comprehensive and affordable (and therefore replicable) approach to doing so. To learn more, we spoke recently with Vincent Windrow, formerly the University’s Director of Intercultural and Diversity Affairs and now the Assistant Vice Provost for Student Success, and Dr. Rick Sluder, Vice Provost for Student Success at MTSU. They shared with us an in-depth look at MTSU’s REBOUND program: its three key phases, the results it has produced, and practical tips for other institutions that may wish to implement a similar initiative. What MTSU Set Out to Do Enrollment of students at MTSU who identify as either first-generation or are PELL-eligible has increased by 24% over the past five years. Now, nearly 50% of the incoming freshman class each year (1,400 out of 2,800 students) fall into […]

How Good is Your Crystal Ball?

Posted on by Kenneth Soldink

with contributions from Amit Mrig (President, Academic Impressions)and Pat Sanaghan (President, The Sanaghan Group) How Academic Leaders Can Reinvigorate Forecasting and Planning Processes on their Campuses The recent surprise in the US presidential election results suggests that those who do not pay close attention to current trends and possible future events may be unprepared for sudden and impactful changes. This is especially a wake up call for those who are in leadership positions on college and university campuses. In today’s volatile environment, predictions that were once thought unlikely may actually have huge consequences. For example, many thought the call for free public higher education that surfaced several years ago was so unrealistic that it could be discounted. Now several states have enacted laws in that area. How many people predicted MOOCs, or even now have a good sense of their long-term implications? The FLSA executive ruling on overtime, originally due to take effect December 1, was stayed by a federal court. Competition from for-profit educational programs looked like it might be on the wane after the recent federal crackdown, but now the founder of Trump University is the POTUS, so what does that mean for the for-profit sector? How do […]

Communicating Conflicts of Interest to the Public

Posted on by Kenneth Soldink

According to the Chronicle, one-fourth of private institutions do business with their trustees’ companies. Potential conflicts of interest involving board members or high-ranking officials certainly are not limited to private colleges, however; North Carolina State University’s termination of Mary Easley and the uncovering of the University of Illinois’ previous board’s interference in the admissions process each represent highly publicized examples. We asked Cindy Lawson, media relations expert and vice president for public relations and communications at DePaul University, for practical tips on what and how to communicate to the public when a conflict of interest involves a member of the board, in order to manage the impact on the institution’s reputation. Be Forthright and Specific “From my experience, the chances of an institution’s reputation remaining intact are far better when that institution is forthright and admits the conflict, shares as much information as it possibly can, and most importantly, describes the measures it is taking to ensure it doesn’t happen again, as opposed to trying to hide it, hoping that no one finds out, or worse — trying to deny it or cover it up once it is exposed.”Cindy Lawson, DePaul University In a case involving an unintentional conflict of […]

Making Summer and Special Sessions Successful: 4 Key Factors

Posted on by Kenneth Soldink

A NEW SERIES This is the first in a series of articles from Ken Smith, Virginia Tech’s vice provost for resource management and institutional effectiveness. Smith has both chaired and staffed multiple committees charged with overall improvement of special sessions operations at Virginia Tech. He holds a PhD in Educational Leadership from Virginia Tech. You may also be interested in Smith’s recent podcast, “Approaching the Academic Calendar More Creatively.” More colleges are considering offering special sessions outside the traditional academic calendar. In some cases, institutions are moving beyond summer and winter inter-sessions to provide condensed terms in May (immediately following spring term) or August (immediately preceding fall term). There are even “spring break” sessions that offer opportunity for very compressed but innovative courses. Special sessions not only provide the institution with financial gains by generating additional tuition revenues; they also offer opportunities to improve student success, completion rates, and job readiness. For example: For faculty, special sessions can offer not only extra pay but also an opportunity to try out innovative approaches to teaching a course. Because of the shorter time frame, many special session courses are delivered with a mix of on-line and in person instruction.  Certain types of […]

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