Colleges frequently pursue partnerships with local high schools to improve college preparation and build a stronger pipeline for first-generation students, but these are often focused just on providing brief sessions either at the high school or on the college campus. Really effective partnerships involve more than just a quick one-and-done workshop. We contacted Mary Ontiveros, vice president for diversity at Colorado State University, to share lessons learned from the success of CSU’s Alliance Partnership Program and specific tips for colleges and universities looking to work in tandem with area high schools. More than Just Your Agenda: It’s About Addressing the Schools’ Needs “Don’t go in with a plan. Go in to listen. Find out what’s causing the problem, what barriers are keeping more first-generation students from attending college. Is it money? Is it lack of resources at the high school to provide sufficient counselors? Is it difficulty in getting parents involved? Is it concern over the rigor of the school’s classes and the level of college preparation? Does the school need multicultural training for their staff and instructors to help them better relate to a certain demographic? Find out what that school’s needs are. Then formulate your plan in response.” Mary […]
As VDFA, Marie coordinates many aspects of faculty work life, including organizing the New Faculty Orientation, assembling mentoring committees for pre-tenure faculty, preparing summary reports for the Provost Office regarding the tenure and promotion processes of individual faculty members, meeting individually with faculty regarding any concerns they may have, and providing support services for faculty during the retirement process. She is responsible for creating faculty development workshops and events as well as nominating faculty members for external awards. Marie also is a Professor of Psychology and Education in the Department of Counseling and Clinical Psychology. She is the author of three books, including a newly published title exploring the experiences of women in STEM fields, and over 65 publications dealing with multicultural issues in counseling and psychology. Marie previously served as Associate Editor of The Journal of Multicultural Counseling and Development, and is the Book Series Editor for the American Psychological Association (APA) Division 44. She previously served as the 2015 President of the National Latinx Psychological Association (NLPA), President of the Council of Counseling Psychology Training Programs, and Vice-President for Education and Training for the APA Division 17. Dr. Miville is an APA Fellow (Divisions 17 and 45). Prior […]
By Dr. Leslie Madsen, Teresa Focarile, Dr. Tasha Souza, Dr. Lisa Berry After the COVID-19 pandemic profoundly disrupted the spring 2020 semester, Boise State University faculty looked toward an uncertain fall with some trepidation. Because students might have to quarantine for weeks or miss several classes due to illness, instructors realized they would not only need to be ready to shift modalities as they had during spring semester, but potentially teach in multiple modalities simultaneously. To help faculty plan their fall classes, the campus units responsible for supporting instructors’ course design, the Center for Teaching and Learning (CTL) and eCampus Center (eC2), worked together to create a three-week Flexible Teaching for Student Success Institute (FTSS). While the collaboration between the two units led to several locally novel developments in the design and delivery of the summer Institute, a simple document template at the heart of the effort proved to be its most significant—and useful—innovation. Drawing on the tenets of Universal Design for Learning (UDL), the Flexible Learning and Instruction Plan, or FLIP, expands on the traditional course-design table by: asking instructors to build in adjustability and to provide students with multiple ways to access course content; allow for students to […]
Though institutions of higher education are increasingly looking for technological solutions to strategic challenges, downgrades in the rank of the chief information officer at institutions such as MIT and the University of Chicago raise questions about the CIO’s role in university leadership. While there isn’t any conclusive data to suggest that the CIO role is shrinking, concerns voiced over that possibility do serve to direct increased attention to one of IT’s pressing challenges: that is, how to position the CIO, and the broader IT organization, as a strategic partner within the institution. We turned to Gene Spencer, principal of Gene Spencer Consulting and a lead thinker on IT management, for practical advice on how chief information officers can grow, rather than shrink, their role. Missed Opportunities “Running an IT organization is about relationships first, then technology.”Gene Spencer, Gene Spencer Consulting Spencer suggests that CIOs who see their role shrinking may need to first look at their own approach to key interactions with partners across the institution. Common mistakes that a CIO can make which actually reduce his or her ability to engage with key decision-makers (and be seen as a strategic partner) include: The most critical thing is to shift your focus […]
“We are responsible for building meaningful relationships and for moving those relationships towards transformative, impactful, or participatory philanthropy. Simply visiting with someone is not enough.” Here’s what we need to be doing. AN AUTHENTIC APPROACH TO DONOR CONVERSATIONSThe following article is an excerpt from Kathy Drucquer Duff’s popular new book Productive Conversations with Donors: A Handbook for Frontline Fundraisers. Watch a video interview with the author at the end of this article. You can also learn more from Kathy Drucquer Duff at our upcoming conference Frontline Fundraising: Essentials of Gift Solicitation. As fundraisers, we have many responsibilities that, when allowed, will get in the way of our primary function: building authentic relationships with an aim of enhancing philanthropic support for our organization. When staff members walk into my office and share that they are experiencing a lack of enthusiasm for our work, are burned out, or are getting caught up in the smaller details of their jobs, I always ask the same question: “When was the last time you were on a donor visit?” The answer usually lists all of the other things that they have on their desks. And yet, I know that when we are inspired by our philanthropic […]
Student financial literacy remains top of mind at many institutions, and for good reason. With student default rates on the rise and retention a greater challenge than it’s ever been, colleges and universities throughout the sector are looking for ways to make financial literacy education available for their student population. The University of North Texas, behind the work of Paul Goebel—Senior Director of their Student Money Management Center—is entering its tenth year in providing students a comprehensive financial literacy program, and here he offers tips and suggestions for those looking to start similar programming on campus. To build a successful financial literacy program on your campus, Paul recommends the following: Paul Goebel explains these in greater depth in this podcast: Join us Online to Learn More Join us for a recorded online training that will help increase student participation in your financial literacy programs by showing you how to: Watch the Digital Recording
Dr. Kim Eby joined the Mason community in 1996. A faculty member in the School of Integrative Studies, she is also affiliated with Women and Gender Studies. In 2002, she was awarded the George Mason University Teaching Excellence Award. Her professional and scholarly interests include issues surrounding violence and gender, leadership, organizational development and change, and collaboration and community building across a variety of contexts. She was a consultant for the National Learning Communities Project and has presented at national meetings and consulted with individual institutions on topics such as leading institutional change; learning space design; interdisciplinary collaboration; working with student and faculty diversity, equity, and inclusion; and other issues related to faculty, teaching and learning, and leadership development. Kim served for nine years as the Director of the Center for Teaching and Faculty Excellence (CTFE, now Stearns Center for Teaching and Learning) and Associate Provost for Faculty Development, providing programming, consultations, and professional development support to Mason faculty and graduate students, with an emphasis on teaching and learning. Currently Vice Provost for Faculty Affairs and Development, Kim is responsible for all matters pertaining to Mason faculty’s professional well-being, development, and success, including providing support for faculty career development, recognizing […]
Customer service in higher education is still new and few are certain how to do it well. Here’s what our panel of experts have to say. Providing good customer service to students has become an expectation in today’s higher education environment, yet customer service in higher education is still new and few are certain how to do it well, or what the term means when placed in the context of students, faculty, and staff. To learn more about how colleges and universities are adapting the concept of service competencies to this sector, and to gather practical advice for how units and departments can navigate this shift in mindset, we turned to three acknowledged experts on customer service in higher education: These three are also the authors of the popular book Elevating Customer Service in Higher Education: A Practical Guide. Sarah Seigle. Hi Heath, Emily, Eileen. Thank you for joining us for this conversation! The first question we want to ask is: How has the way higher ed looks at customer service changed over the past 5 years? Emily Richardson. The expectation of immediate responsiveness was not around 5 years ago, and in the digital age, we now expect a response to a […]
Derek Jones joined the Center for Innovation and Change as Faculty Director in June 2021. He is Associate Professor of Cognitive Science and has directed the Cognitive Science program at UE since 2013. Dr. Jones has held many faculty leadership positions during his time at UE, including Director of the First Year Seminar, Vice Chair of the Faculty Senate and Co-Chair of the UE Mission and Core Values Workgroup. He received the College of Arts and Sciences Dean’s Teaching Award in 2019. In June of 2023, Dr. Jones will begin his role as Director of Field Innovation, where in addition to overseeing UE’s “ChangeLab” experiential education programming, he will develop social innovation programs for rural high schools in southeastern Indiana and Kentucky. Dr. Jones graduated from the University of Evansville with a BA and a BFA in 2003. He served as an officer in the Army after graduating, and then went on to earn an MA from the University of Houston in 2007 and a PhD in Philosophy from Indiana University in 2013. His current research interests include the psychology of creativity, expertise, technology, and embodied cognition, and he has published a book and several articles on related topics. A […]
Meet the first ever Metaversity Director, Dr. Muhsinah Lateefah Morris. A BS chemistry graduate of the HBCU Clark Atlanta University. She obtained an MS & PhD from the Harvard of the South, Emory University in Biomolecular Chemistry. Dr. Morris has been part of and leading Morehouse’s Metaversity project since the Spring of 2021. She’s won awards for Teaching Excellence at Morehouse College, Best Emerging Technology and Innovation from CBRE, First Place Unconventional Innovation in Industry by T-Mobile, and Educator of the Year for 2022 by STEM Women Atlanta. She resides in McDonough GA with her husband and five sons. One of her sons has autism and she advocates for the entire autism community as a member of the Community Advisory Council and advocacy Ambassadors for Autism Speaks. She’s a VR pioneer in education and is transforming learning globally. She is affectionately known as Dr. M.O.M. (Molder of Minds) by all her students. She continues to mold the minds of educators and students globally in the Metaverse. She is a member of the XR Advisory Council for the XR Association and Futurist Council for Jobs for the Future (JFF). Her goal is to authentically transform the educational system for our future […]
