How 2 Library Directors Have Transformed Their Academic Libraries

As our article “The Library of the 21st Century” attests, the academic library continues to evolve at a rapid pace, and library administrators across higher education continue to wrestle with the question of how best to adapt their libraries to changing student and other user needs on campus. There is a lot of uncertainty about how best to revitalize the library space so that it becomes — or continues to be — student-centered, flexible, and reflective of the institution’s academic mission. At Academic Impressions, we have engaged hundreds of library directors in conversation — with us and with each other — in our annual library revitalization conference, which we founded in 2007. Recently, we sat down with two directors — Karen Clay (Library Director of Pierce Library at Eastern Oregon University) and Sara Bushong (Dean of University Libraries at Bowling Green State University) — to learn how they continued that conversation on their own campuses after the event, and what approaches they have taken to successfully modernize their own libraries to meet current user needs. In this interview, Clay and Bushong present slideshows of “before and after” photos of their academic libraries, and discuss in detail how they were able to: We […]

Kim Eby

Dr. Kim Eby joined the Mason community in 1996. A faculty member in the School of Integrative Studies, she is also affiliated with Women and Gender Studies. In 2002, she was awarded the George Mason University Teaching Excellence Award. Her professional and scholarly interests include issues surrounding violence and gender, leadership, organizational development and change, and collaboration and community building across a variety of contexts. She was a consultant for the National Learning Communities Project and has presented at national meetings and consulted with individual institutions on topics such as leading institutional change; learning space design; interdisciplinary collaboration; working with student and faculty diversity, equity, and inclusion; and other issues related to faculty, teaching and learning, and leadership development. Kim served for nine years as the Director of the Center for Teaching and Faculty Excellence (CTFE, now Stearns Center for Teaching and Learning) and Associate Provost for Faculty Development, providing programming, consultations, and professional development support to Mason faculty and graduate students, with an emphasis on teaching and learning. Currently Vice Provost for Faculty Affairs and Development, Kim is responsible for all matters pertaining to Mason faculty’s professional well-being, development, and success, including providing support for faculty career development, recognizing […]

Addressing Housing Overflows Proactively

At those residential institutions that are seeing enrollment growth, providing adequate student housing has rarely been more challenging. Sudden, unexpected housing overflows at residential institutions can prove both expensive and complex to manage. We turned to Lorinda Krhut, director of student housing and residence life at the University of Mississippi, for her advice on how institutions can put in place more proactive measures that will help make the process of managing housing overflows more efficient and less costly in future years. Moving Beyond Just Coping with a Housing Crisis Institutions that don’t guarantee housing for entering students have more flexibility during a surge in demand, but unexpected spikes in student housing raise difficult challenges for institutions that have a freshmen residency requirement and a limited number of beds. Solutions various institutions have tried when managing an enrollment surge include: A lottery system for returning students Contracting with off-campus apartments and living spaces, then moving upperclassmen to those facilities while charging them the same cost they would have paid for on-campus housing Krhut notes, however, that these solutions are not ideal. It’s better to have contingency plans in place before a housing crisis hits. There are two key strategies for achieving […]

Beyond the Acronym: Evolving DEI For Meaningful Change 

Over the past year, there have been a number of think pieces and declarations related to the need to maintain DEI as integral to the success of campuses. While many of these well-written and impactful statements offer a myriad of reasons we continue to need DEI programs, effective approaches to maintain these programs beyond “fight for the right to say/keep DEI” are harder to come by. We demand courageous leadership (as if DEI professionals haven’t always operated with courage) and then we define that courage as the willingness to put out a statement affirming their values and/or affirm that they will continue to say DEI. But if we’re being honest, that has always been the problem we’ve never addressed: allowing DEI to simply be platitudes and virtue signals, as if the words people say in public are always translated into meaningful action. And even when the words are truly courageous, the reality is that courage without a strategy is either ineffective or reckless.  As we transition from “fact-checking” to “community notes”, it is imperative that we infuse diverse experiences and perspectives within the overall lived experience. We must help everyone around us think critically about sources of knowledge and the […]

Encore and Live Q&A: Creating Agile Courses for an Uncertain Year

To continue to meet student needs and plan for shifts in an uncertain year, many institutions are planning courses that are adaptable to online, hybrid, and face-to-face learning environments. Dr. Elizabeth Barrie from the University of Nevada, Las Vegas, has led an effort to pivot existing courses using Kaufman’s notion of agile learning, most recently introducing 38 new agile courses. The agile model enables faculty to proactively design courses that are adaptable to any scenario. This model allows students to choose their own course path by using the combination of formats that works best for their lives, whether they are working full time, parenting, or pursuing double and triple majors. The framework gives students more control of their educational pace and experience while also allowing institutions to offer quality instruction and readiness for the unforeseen pivots like those we have experienced during the past few years. Join us for a practical and interactive virtual workshop with a question-and-answer period to learn how to prepare faculty to offer every course in face-to-face, hybrid, and online formats. In the re-airing of the workshop, you will: Learn the benefits of agile courses for the student, faculty, and institution Identify ideal courses for agile […]

The 21st Century Academic Advisor: 3 Critical Skill Sets

This article is an excerpt from Sue Ohrablo’s acclaimed book High-Impact Advising: A Guide for Academic Advisors Being an effective academic advisor is like being an expert juggler. It is easy to drop a ball now and then. In this article, I examine strategies to keep all the balls in the air in order to effectively support our students and help them persist toward graduation. The role of the academic advisor is complex, requiring advisors to effectively communicate with students, understand and interpret policies and procedures, follow institutional protocols, maintain student records, utilize technology, and engage in problem-solving. These activities can be categorized into three distinct skill sets: interpersonal, operational, and analytical. To deliver comprehensive advising assistance, an advisor needs to blend all of these skills. Here are some strategies for developing these essential skill sets and maximizing your effectiveness as an advisor. Interpersonal Skills I have had the privilege of interviewing numerous advisor candidates over the years, some who are aspiring to this new role, others who are experienced in the field. Most often, when asked what is the most important skill an advisor can bring to the position, prospective advisor candidates respond, “working with people.” While I’m sure they think […]

What Happens When Volunteers Are No Longer a “Nice to Have” Resource, But Instead a Strategic Investment?

Most colleges treat volunteers as “nice to have” resource, but a well-managed volunteer infrastructure can mean better fundraising, stronger student outcomes, and deeper relationships with donors, alumni, and friends of the institution. by Valerie Jones, College of Saint Benedict The Scenario In October 1989, 11-year-old Jacob Wetterling was abducted from a rural road in St. Joseph, Minnesota. The event made national headlines and united the community in support of his family. Twenty-eight years later, their worst fears were confirmed. As the grieving family began planning a memorial service in 2016, the College of Saint Benedict (CSB) offered to host. The invitation drew RSVPs from more than 6,000 people, including state and national dignitaries. Logistics such as parking, shuttles, security, media management, hospitality, and more demanded resources. With only two weeks to prepare and with all normal functions of the college already maxed out with the beginning of the fall semester, the college turned to the one resource that would make all the difference: volunteers. Within 10 days, CSB recruited, trained, and deployed roughly 125 volunteers to support the memorial service. Volunteers worked alongside college staff parking cars, ushering dignitaries, greeting shuttles, guiding media members, tending to presenters, collecting condolences and […]

New Faculty: Making the Transition from Graduate School to a Primarily Undergraduate Institution

The vast majority of new college and university faculty members receive very little training for their jobs, and often very little training once they have their jobs. How can we support their transition from graduate school to a primarily undergraduate institution (PUI)? Every year thousands of higher-education faculty members begin a job for which they have had little or no training. According to the Carnegie Classifications of Institutions of Higher Education, over 88% of higher education institutions serve primarily undergraduate students. However, in most disciplines, Ph.D. training programs provide minimal preparation for a career at a teaching-focused institution. The truth is that the vast majority of college and university faculty members receive very little training about how to do their jobs, and often very little training once they have their jobs. This disconnect between the training provided in most Ph.D. programs and the skills necessary to thrive in most careers in higher-education can lead to frustration and job dissatisfaction. …To explore the ins and outs of this issue, we sat down recently with Mark E. Basham (Regis University) and Pamela I. Ansburg (Metropolitan State University of Denver), who are in the process of writing a book in hopes of easing […]

Turnover Stinks, Part 2: Three Ways to Minimize It

Turnover stinks! In December, I released my article “Turnover Stinks: Some Critical Perspective for Admissions Leaders” to help admissions directors shift the way they think about it. Now, looking ahead at the new year, I’d like to offer some advice on how to deal with turnover. While many would say (and I would agree) that the solution to turnover is to pay better and improve the working condition, there are many other things you can do as an admissions leader. Here are a couple of suggestions to help prevent turnover and build a high-impact admissions team. 1. Train Well and Often Training and re-training is critically important to aligning strategy and execution of responsibilities. Training also represents a time and opportunity to get into theory and examination of what you do and what you want done. Yet too often, training is a secondary priority. One might think, “He’ll get it once he does it for a while,” or “They won’t be into it; they have too much experience.” This is the wrong approach. Think of training as an opportunity to: Build time into your annual plan for training for everyone, not just the new members of your staff. In my office, we […]