I have been involved with over one hundred planning efforts on a variety of campuses (including DePaul University, Central Community College, Tarleton State University, Stephen F. Austin State University, The University of the West Indies, Saint Joseph’s University, The University of California, Santa Cruz, Cornell University, Anoka Ramsey Community College). I have had my share of successes and failures with implementation efforts. Both the failures and the successes leave important clues. The success rate for the implementation of strategic plans is dismal, with the percentage of failed implementations ranging anywhere from 63% to 90%. In fact, Robert Kaplan of the Balanced Scorecard fame (1996, 2000, 2008) estimates that 90% of strategies fail due to poor execution. Actually creating strategies and inspiring strategic plans is not hard work. We have many intelligent, dedicated people throughout our campuses who have powerful hopes and aspirations. But having beautiful pictures of the future is not enough; we must be able to produce them. That’s the hard, difficult part of strategic planning. We must become world-class at actually executing our strategic plans. This will not be easy. I want to talk about some practices I’ve learned that work. Here are 10 of the most critical. 1. Always […]
By Dr. Leslie Madsen, Teresa Focarile, Dr. Tasha Souza, Dr. Lisa Berry After the COVID-19 pandemic profoundly disrupted the spring 2020 semester, Boise State University faculty looked toward an uncertain fall with some trepidation. Because students might have to quarantine for weeks or miss several classes due to illness, instructors realized they would not only need to be ready to shift modalities as they had during spring semester, but potentially teach in multiple modalities simultaneously. To help faculty plan their fall classes, the campus units responsible for supporting instructors’ course design, the Center for Teaching and Learning (CTL) and eCampus Center (eC2), worked together to create a three-week Flexible Teaching for Student Success Institute (FTSS). While the collaboration between the two units led to several locally novel developments in the design and delivery of the summer Institute, a simple document template at the heart of the effort proved to be its most significant—and useful—innovation. Drawing on the tenets of Universal Design for Learning (UDL), the Flexible Learning and Instruction Plan, or FLIP, expands on the traditional course-design table by: asking instructors to build in adjustability and to provide students with multiple ways to access course content; allow for students to […]
A recent national survey conducted by Academic Impressions revealed a surprising and welcome finding that 80% of the more than 300 institutions surveyed have recently completed or are currently involved with reforming their general educationprograms. For years, leaders across all types of institutions have been calling for reforms to general education to improve persistence and quality. Traditionally thought of and treated as core to the idea of educating the whole student, general education programs have become increasingly watered down with: The proliferation of courses that can meet general education requirements marks a missed opportunity to improve student persistence by offering a tightly structured and mission-driven core. This also adds cost for the institution. As Lucie Lapovsky, past president of Mercy College, notes, “General education curricula with lots of choices tend to be inefficient because all of the seats in most of the classes are not filled.” The reasons for this situation are many—general education programs are infrequently reviewed, quality is defined only by internal standards, and faculty lobby to have courses included to ensure credit hours for their department. So it’s encouraging to us that institutions are looking to reform their curriculum—because if done the right way, there are numerous […]
Recently, AI’s program manager Grace Spivak and our director of research and publications Daniel Fusch had the opportunity to interview Steve Kreidler, the vice president of administration and finance at Metropolitan State University of Denver, a public institution enrolling 20,000 undergraduate students. Several years ago, Metro State underwent a transformational strategic planning process and instituted an advisory budget task force that operates in an entirely new way. To learn more, we invited Steve Kreidler to speak with us about: Here are the key findings from our interview… 1. Bringing Transparency to the Budget Grace Spivak, AI. Can you describe how the new budgeting task force builds trust through transparency? Steve Kreidler. Previously, Metro’s budgeting process involved three people in a room (the president, the VP of administration, and the budget director). And this isn’t unusual; it’s common for universities have a small group huddle over the budget without gathering much input. What that leads to is the complete belief throughout the rest of the campus that deals are being made, some colleagues are getting preferential treatment, and that there is more money available than is being distributed. Today, we have a budget task force that includes a representative from each of the formal […]
If this article proves useful…You can take a deeper dive into this Middle Tennessee State University case study and a case study from Bay Path University in our recorded webcast. We’ve written a lot in past articles about the importance of resilience or “grit” to student persistence, and about what some offices on campus can do to help students—particularly first-generation and PELL-eligible students—build their resilience. Middle Tennessee State University has adopted a remarkably comprehensive and affordable (and therefore replicable) approach to doing so. To learn more, we spoke recently with Vincent Windrow, formerly the University’s Director of Intercultural and Diversity Affairs and now the Assistant Vice Provost for Student Success, and Dr. Rick Sluder, Vice Provost for Student Success at MTSU. They shared with us an in-depth look at MTSU’s REBOUND program: its three key phases, the results it has produced, and practical tips for other institutions that may wish to implement a similar initiative. What MTSU Set Out to Do Enrollment of students at MTSU who identify as either first-generation or are PELL-eligible has increased by 24% over the past five years. Now, nearly 50% of the incoming freshman class each year (1,400 out of 2,800 students) fall into […]
“We are responsible for building meaningful relationships and for moving those relationships towards transformative, impactful, or participatory philanthropy. Simply visiting with someone is not enough.” Here’s what we need to be doing. AN AUTHENTIC APPROACH TO DONOR CONVERSATIONSThe following article is an excerpt from Kathy Drucquer Duff’s popular new book Productive Conversations with Donors: A Handbook for Frontline Fundraisers. Watch a video interview with the author at the end of this article. You can also learn more from Kathy Drucquer Duff at our upcoming conference Frontline Fundraising: Essentials of Gift Solicitation. As fundraisers, we have many responsibilities that, when allowed, will get in the way of our primary function: building authentic relationships with an aim of enhancing philanthropic support for our organization. When staff members walk into my office and share that they are experiencing a lack of enthusiasm for our work, are burned out, or are getting caught up in the smaller details of their jobs, I always ask the same question: “When was the last time you were on a donor visit?” The answer usually lists all of the other things that they have on their desks. And yet, I know that when we are inspired by our philanthropic […]
To continue to meet student needs and plan for shifts in an uncertain year, many institutions are planning courses that are adaptable to online, hybrid, and face-to-face learning environments. Dr. Elizabeth Barrie from the University of Nevada, Las Vegas, has led an effort to pivot existing courses using Kaufman’s notion of agile learning, most recently introducing 38 new agile courses. The agile model enables faculty to proactively design courses that are adaptable to any scenario. This model allows students to choose their own course path by using the combination of formats that works best for their lives, whether they are working full time, parenting, or pursuing double and triple majors. The framework gives students more control of their educational pace and experience while also allowing institutions to offer quality instruction and readiness for the unforeseen pivots like those we have experienced during the past few years. Join us for a practical and interactive virtual workshop with a question-and-answer period to learn how to prepare faculty to offer every course in face-to-face, hybrid, and online formats. In the re-airing of the workshop, you will: Learn the benefits of agile courses for the student, faculty, and institution Identify ideal courses for agile […]
As our article “The Library of the 21st Century” attests, the academic library continues to evolve at a rapid pace, and library administrators across higher education continue to wrestle with the question of how best to adapt their libraries to changing student and other user needs on campus. There is a lot of uncertainty about how best to revitalize the library space so that it becomes — or continues to be — student-centered, flexible, and reflective of the institution’s academic mission. At Academic Impressions, we have engaged hundreds of library directors in conversation — with us and with each other — in our annual library revitalization conference, which we founded in 2007. Recently, we sat down with two directors — Karen Clay (Library Director of Pierce Library at Eastern Oregon University) and Sara Bushong (Dean of University Libraries at Bowling Green State University) — to learn how they continued that conversation on their own campuses after the event, and what approaches they have taken to successfully modernize their own libraries to meet current user needs. In this interview, Clay and Bushong present slideshows of “before and after” photos of their academic libraries, and discuss in detail how they were able to: We […]
Dr. Kim Eby joined the Mason community in 1996. A faculty member in the School of Integrative Studies, she is also affiliated with Women and Gender Studies. In 2002, she was awarded the George Mason University Teaching Excellence Award. Her professional and scholarly interests include issues surrounding violence and gender, leadership, organizational development and change, and collaboration and community building across a variety of contexts. She was a consultant for the National Learning Communities Project and has presented at national meetings and consulted with individual institutions on topics such as leading institutional change; learning space design; interdisciplinary collaboration; working with student and faculty diversity, equity, and inclusion; and other issues related to faculty, teaching and learning, and leadership development. Kim served for nine years as the Director of the Center for Teaching and Faculty Excellence (CTFE, now Stearns Center for Teaching and Learning) and Associate Provost for Faculty Development, providing programming, consultations, and professional development support to Mason faculty and graduate students, with an emphasis on teaching and learning. Currently Vice Provost for Faculty Affairs and Development, Kim is responsible for all matters pertaining to Mason faculty’s professional well-being, development, and success, including providing support for faculty career development, recognizing […]
