To get the most out of your limited professional development (PD) and training budget, consider these 10 tips: SELECTING THE EVENTS AT THE EVENT ON THE WAY HOME BACK ON CAMPUS We hope these tips will prove useful at your conferences this year! Learn more about how some institutions are leveraging professional development in our report, The State of Professional Development in Higher Education.” Read the full report here. Check out an AI Conference AI conferences are unique because they are informed by our research on professional development and are designed to facilitate the kind of planning and action discussed in this article.
Photo by the University of Alberta. The Student Connect centre. The Challenge Run-around, duplication of services, confusion for students, inconsistency of service delivery–these are just some of the challenges that come about as a result of the complex bureaucracies in higher education. As student services professionals, we all do our best to support our students, but there comes a time when a fundamental change, and a reimagining of how we do things, is required to address these issues. Like many large institutions, at the University of Alberta we operate in a decentralized environment. We support approximately 40,000 students across three main campuses in our province; we have 180 staff and 80 student volunteers in the Office of the Registrar (RO); and in the 2015/2016 academic year, we had a total of 104,252 interactions across all three channels (phone, email, and in-person). This volume has presented us with a challenge; our old, decentralized model was not enough to ensure we could help students access key services easily. In 2010, the RO at the University of Alberta began a journey to redesign what front line student service would look like. At the time the RO supported seven service points for students. Something […]
By Kathy Edersheim President, Impactrics Social distancing and isolation brought on by the pandemic have proven the importance of community and connection, the very priorities for alumni relations. As the vaccine rolls-out and we look forward to a new normal, it is the perfect moment for alumni associations to assess the challenges and, yes, opportunities that have emerged from an almost entirely virtual system and consider what that means for the future. Observing and working with over 25 institutions during the past year has provided perspective on the potential for new directions and greater success. During the outset of the pandemic Since March, alumni relations pivoted to the virtual world like everything else. The first challenge was how to get alumni to support students facing an abbreviated semester and, often, financial challenges. It was a major communication effort to keep alumni informed about cancelled events (including refunds for tickets), campus news, and to solicit donations for student emergency funds while working remotely. At some institutions, the alumni-student support network for career guidance was mobilized to assist graduating students. Overall, the remote management of this process was surprisingly well-accepted and effective in maintaining and building connections. For many institutions, the most […]
In working to meet the FERPA obligations of your campus, you’ll inevitably interact with board members, legal counsel, or other administrative leaders. Sometimes these leaders will call on you to release information or offer advice related to FERPA, and sometimes you must call on them in order to make a tough decision on FERPA. But managing these requests, and knowing when to ask for help, proves especially difficult when the stakes are high. Join us for this webcast to learn how to effectively manage FERPA requests from leaders while knowing when to ask legal counsel for assistance. You will leave with examples of FERPA situations you can resolve on your own and examples of situations in which you should always ask for help. Your purchase of this program includes access to the live webcast, as well as access to a website that houses a recording of the live webcast and other FERPA resources. You will be able to access the recordings and resources on the site through December 31, 2013 regardless of purchase date, so register now for this bundle! The sooner you register, the longer your access period will be. Beginning October 16, 2013, we will no longer offer […]
Out of all of the academic leaders in higher education, Deans are arguably the ones who are closest to the challenges and potential solutions of higher ed. Some of the most pressing challenges keeping deans up at night include: changing student demographics and the impending demographic cliff, how to ensure academic rigor and accessibility, faculty and staff morale and equity, and waning funding from traditional revenue sources. Join us for this free webcast to hear from two deans representing, respectively, a public, land-grant research institution as well as a small, private liberal arts college as they share their perspectives on what is keeping them up at night—as well as the practices they hope will enable their colleges and institutions to be successful in a more equitable and agile higher-ed landscape. Our speakers will discuss and invite peer insights on such topics as: You’ll leave this webinar with a greater awareness of how other higher-ed leaders strategize to surmount these issues—as well as how they address them firsthand.
Dr. Kim Eby joined the Mason community in 1996. A faculty member in the School of Integrative Studies, she is also affiliated with Women and Gender Studies. In 2002, she was awarded the George Mason University Teaching Excellence Award. Her professional and scholarly interests include issues surrounding violence and gender, leadership, organizational development and change, and collaboration and community building across a variety of contexts. She was a consultant for the National Learning Communities Project and has presented at national meetings and consulted with individual institutions on topics such as leading institutional change; learning space design; interdisciplinary collaboration; working with student and faculty diversity, equity, and inclusion; and other issues related to faculty, teaching and learning, and leadership development. Kim served for nine years as the Director of the Center for Teaching and Faculty Excellence (CTFE, now Stearns Center for Teaching and Learning) and Associate Provost for Faculty Development, providing programming, consultations, and professional development support to Mason faculty and graduate students, with an emphasis on teaching and learning. Currently Vice Provost for Faculty Affairs and Development, Kim is responsible for all matters pertaining to Mason faculty’s professional well-being, development, and success, including providing support for faculty career development, recognizing […]
Over the last two years, the COVID-19 pandemic shifted the way many advancement professionals approached their work with donors. At the same time, the pandemic also impacted employee hiring and retention in advancement shops. Today, advancement leaders are searching for ways to stabilize their fundraising and staffing needs and are considering questions like: If you are an advancement leader who is considering ways in which frontline fundraising and other metrics can not only help you achieve your philanthropy goals but also bolster individual and team success and support employee retention, we invite you to join us for this free webcast to examine these and other related questions. Through a facilitated dialogue with Sarah George, chief philanthropy officer-campus at University of Utah and Brent Pieper, associate vice president for campaign & major gifts at University of Kentucky, you will gain valuable ideas and learn how other institutions are addressing these intertwined needs.
By Dr. Leslie Madsen, Teresa Focarile, Dr. Tasha Souza, Dr. Lisa Berry After the COVID-19 pandemic profoundly disrupted the spring 2020 semester, Boise State University faculty looked toward an uncertain fall with some trepidation. Because students might have to quarantine for weeks or miss several classes due to illness, instructors realized they would not only need to be ready to shift modalities as they had during spring semester, but potentially teach in multiple modalities simultaneously. To help faculty plan their fall classes, the campus units responsible for supporting instructors’ course design, the Center for Teaching and Learning (CTL) and eCampus Center (eC2), worked together to create a three-week Flexible Teaching for Student Success Institute (FTSS). While the collaboration between the two units led to several locally novel developments in the design and delivery of the summer Institute, a simple document template at the heart of the effort proved to be its most significant—and useful—innovation. Drawing on the tenets of Universal Design for Learning (UDL), the Flexible Learning and Instruction Plan, or FLIP, expands on the traditional course-design table by: asking instructors to build in adjustability and to provide students with multiple ways to access course content; allow for students to […]
“We are responsible for building meaningful relationships and for moving those relationships towards transformative, impactful, or participatory philanthropy. Simply visiting with someone is not enough.” Here’s what we need to be doing. AN AUTHENTIC APPROACH TO DONOR CONVERSATIONSThe following article is an excerpt from Kathy Drucquer Duff’s popular new book Productive Conversations with Donors: A Handbook for Frontline Fundraisers. Watch a video interview with the author at the end of this article. You can also learn more from Kathy Drucquer Duff at our upcoming conference Frontline Fundraising: Essentials of Gift Solicitation. As fundraisers, we have many responsibilities that, when allowed, will get in the way of our primary function: building authentic relationships with an aim of enhancing philanthropic support for our organization. When staff members walk into my office and share that they are experiencing a lack of enthusiasm for our work, are burned out, or are getting caught up in the smaller details of their jobs, I always ask the same question: “When was the last time you were on a donor visit?” The answer usually lists all of the other things that they have on their desks. And yet, I know that when we are inspired by our philanthropic […]
