Beyond the Acronym: Evolving DEI For Meaningful Change 

Over the past year, there have been a number of think pieces and declarations related to the need to maintain DEI as integral to the success of campuses. While many of these well-written and impactful statements offer a myriad of reasons we continue to need DEI programs, effective approaches to maintain these programs beyond “fight for the right to say/keep DEI” are harder to come by. We demand courageous leadership (as if DEI professionals haven’t always operated with courage) and then we define that courage as the willingness to put out a statement affirming their values and/or affirm that they will continue to say DEI. But if we’re being honest, that has always been the problem we’ve never addressed: allowing DEI to simply be platitudes and virtue signals, as if the words people say in public are always translated into meaningful action. And even when the words are truly courageous, the reality is that courage without a strategy is either ineffective or reckless.  As we transition from “fact-checking” to “community notes”, it is imperative that we infuse diverse experiences and perspectives within the overall lived experience. We must help everyone around us think critically about sources of knowledge and the […]

FLIPping the Script on Course Design: Integrating UDL and Student Centeredness into the Course Design Table

By Dr. Leslie Madsen, Teresa Focarile, Dr. Tasha Souza, Dr. Lisa Berry After the COVID-19 pandemic profoundly disrupted the spring 2020 semester, Boise State University faculty looked toward an uncertain fall with some trepidation. Because students might have to quarantine for weeks or miss several classes due to illness, instructors realized they would not only need to be ready to shift modalities as they had during spring semester, but potentially teach in multiple modalities simultaneously. To help faculty plan their fall classes, the campus units responsible for supporting instructors’ course design, the Center for Teaching and Learning (CTL) and eCampus Center (eC2), worked together to create a three-week Flexible Teaching for Student Success Institute (FTSS). While the collaboration between the two units led to several locally novel developments in the design and delivery of the summer Institute, a simple document template at the heart of the effort proved to be its most significant—and useful—innovation. Drawing on the tenets of Universal Design for Learning (UDL), the Flexible Learning and Instruction Plan, or FLIP, expands on the traditional course-design table by: asking instructors to build in adjustability and to provide students with multiple ways to access course content; allow for students to […]

Communicating Conflicts of Interest to the Public

According to the Chronicle, one-fourth of private institutions do business with their trustees’ companies. Potential conflicts of interest involving board members or high-ranking officials certainly are not limited to private colleges, however; North Carolina State University’s termination of Mary Easley and the uncovering of the University of Illinois’ previous board’s interference in the admissions process each represent highly publicized examples. We asked Cindy Lawson, media relations expert and vice president for public relations and communications at DePaul University, for practical tips on what and how to communicate to the public when a conflict of interest involves a member of the board, in order to manage the impact on the institution’s reputation. Be Forthright and Specific “From my experience, the chances of an institution’s reputation remaining intact are far better when that institution is forthright and admits the conflict, shares as much information as it possibly can, and most importantly, describes the measures it is taking to ensure it doesn’t happen again, as opposed to trying to hide it, hoping that no one finds out, or worse — trying to deny it or cover it up once it is exposed.”Cindy Lawson, DePaul University In a case involving an unintentional conflict of […]

Donor Conversations: What’s Often Missing (and Needn’t Be)

“We are responsible for building meaningful relationships and for moving those relationships towards transformative, impactful, or participatory philanthropy. Simply visiting with someone is not enough.” Here’s what we need to be doing. AN AUTHENTIC APPROACH TO DONOR CONVERSATIONSThe following article is an excerpt from Kathy Drucquer Duff’s popular new book Productive Conversations with Donors: A Handbook for Frontline Fundraisers. Watch a video interview with the author at the end of this article. You can also learn more from Kathy Drucquer Duff at our upcoming conference Frontline Fundraising: Essentials of Gift Solicitation. As fundraisers, we have many responsibilities that, when allowed, will get in the way of our primary function: building authentic relationships with an aim of enhancing philanthropic support for our organization. When staff members walk into my office and share that they are experiencing a lack of enthusiasm for our work, are burned out, or are getting caught up in the smaller details of their jobs, I always ask the same question: “When was the last time you were on a donor visit?” The answer usually lists all of the other things that they have on their desks. And yet, I know that when we are inspired by our philanthropic […]

Turnover Stinks, Part 2: Three Ways to Minimize It

Turnover stinks! In December, I released my article “Turnover Stinks: Some Critical Perspective for Admissions Leaders” to help admissions directors shift the way they think about it. Now, looking ahead at the new year, I’d like to offer some advice on how to deal with turnover. While many would say (and I would agree) that the solution to turnover is to pay better and improve the working condition, there are many other things you can do as an admissions leader. Here are a couple of suggestions to help prevent turnover and build a high-impact admissions team. 1. Train Well and Often Training and re-training is critically important to aligning strategy and execution of responsibilities. Training also represents a time and opportunity to get into theory and examination of what you do and what you want done. Yet too often, training is a secondary priority. One might think, “He’ll get it once he does it for a while,” or “They won’t be into it; they have too much experience.” This is the wrong approach. Think of training as an opportunity to: Build time into your annual plan for training for everyone, not just the new members of your staff. In my office, we […]

Saving on Administrative Costs through Shared Service Agreements: 2 Case Studies

Given depleted funding sources and scrutiny over the costs of higher education, institutions across the country are recognizing that traditional modes of operation are not sustainable; many are instead looking at more efficient models of shared operational and administrative services. The reality of established cultures and organizational structures at nearly all institutions make generating these efficiencies a sincere challenge. However, several institutions have successfully navigated these challenges to create shared delivery models that generate efficiencies and guarantee much-needed funding for the academic mission. Wright State University in Dayton, OH has developed a unique model for funding operational and administrative services. Here are two case examples illustrating their approach — and highlighting what you can learn from their model. Example 1: Enterprise Print CHALLENGEWright State was facing rising costs across its print production and office print footprint resulting from antiquated equipment, an outdated capital expenditure model, declining print production volume, idle capacity with heavy investment in fixed costs (i.e., labor and equipment), and decentralized, non-strategic deployment of print devices.SOLUTIONWright State led the development of a consortium for enterprise print services across multiple institutions that would leverage pricing and generate economies of scale. The key elements for deliver were quality, service, value, […]

Scholarly Productivity and the COVID-19 Pandemic: Cultivating Community in a Remote Writing Group

Dr. Carol Anne Constabile-Heming, Professor of German, University of North Texas. Because of the isolation that resulted from the emergency shut down of colleges and universities as a response to the spread of COVID-19 in the spring semester, the sense of community that ordinarily germinates organically on college and university campuses all but vanished. This, coupled with disruption to the operations of scholarly organizations that normally host annual conferences and professional development opportunities, has acted as a barrier to scholarly productivity for many faculty members. This is especially true in the case of women and minoritized faculty who are shouldering the majority of caregiver duties, including caring for sick family members, supervising home schooling, shopping, cleaning, and cooking. In the midst of the often-impossible demands this places on one’s time, energy and focus, scholarly activity—most especially writing—can easily fall to the bottom of the incredibly long task list. Faced with my own uncertainties and concerns about moving my research projects forward, I longed for a way to recreate the serenity of summer. Summer break, for me, typically involves travel to archives in Germany, where I spend a minimum of four weeks concentrated on writing. I knew I was going to […]

New Faculty: Making the Transition from Graduate School to a Primarily Undergraduate Institution

The vast majority of new college and university faculty members receive very little training for their jobs, and often very little training once they have their jobs. How can we support their transition from graduate school to a primarily undergraduate institution (PUI)? Every year thousands of higher-education faculty members begin a job for which they have had little or no training. According to the Carnegie Classifications of Institutions of Higher Education, over 88% of higher education institutions serve primarily undergraduate students. However, in most disciplines, Ph.D. training programs provide minimal preparation for a career at a teaching-focused institution. The truth is that the vast majority of college and university faculty members receive very little training about how to do their jobs, and often very little training once they have their jobs. This disconnect between the training provided in most Ph.D. programs and the skills necessary to thrive in most careers in higher-education can lead to frustration and job dissatisfaction. …To explore the ins and outs of this issue, we sat down recently with Mark E. Basham (Regis University) and Pamela I. Ansburg (Metropolitan State University of Denver), who are in the process of writing a book in hopes of easing […]

We Need to Value How Women Use Vision and Conceptual Thinking to Lead

It’s no secret that more women in the workforce has not equaled more women in leadership. Women opt out because they don’t feel their work is meaningful, they object to the direction their institution or institutional culture is headed, or they believe their contributions aren’t valued. Countering this requires a systemic approach. by Rosalind Spigel, Organizational Development Consultant and Leadership Coach, Spigel Consulting  In this sixth article in our series in Challenging Androcentrism in the Academy, we’ll look at one set of leadership traits and behaviors we identified earlier in the series: vision and conceptual thinking. We’ll examine: In preparation for this article, I was fortunate to have interview conversations with many women in higher education. In our conversations about conceptual thinking, I discovered a distinction between “big ideas” and “vision.” Big ideas tend to excite. Vision can also excite, but for the women I spoke with, vision also includes more mundane aspects of operationalization which then receive less than enthusiastic responses from their male bosses. I would like to add that there were women I spoke with who did not perceive themselves or others being marginalized for their conceptual thinking. Nonetheless, if an institution is interested in higher levels of […]

Transitioning International Students into Your Donor Pipeline

With the balance of wealth shifting overseas — and with more colleges and universities increasing their international enrollment — international fundraising is likely to play an increasingly larger role in development at North American institutions. To learn how institutions can get started in such an effort, we interviewed Gretchen Dobson, the senior associate director for alumni relations at Tufts University and the principal and founder of Gretchen Dobson Go Global, a consulting firm focused on helping educational institutions, non-profit member organizations, and consulate/embassy education officers facilitate alumni engagement and advance international programs. Dobson has also authored the book Being Global: Making the Case for International Alumni Relations (CASE, 2011). A TWO-PART LOOK AT THE CHALLENGES After speaking with Dobson, we’re offering these two articles to help you think through some initial steps for getting started with international fundraising: Reaching Them While They’re Students Dobson notes that international alumni are “hard enough just to find”; if you are serious about cultivating lifetime relationships with this growing body of alumni, the key is to begin building the relationship while they are still students. STUDENT PHILANTHROPY The article you’re reading covers some of the opportunities for international students specifically, but the first step […]