Investing in Donor Relations for Athletics

As our colleges and universities venture to fundraise even more and more dollars, we must not overlook an area of support that brings many donors in our doors early on in their experience with us: athletics. At some institutions, athletic success can equate directly to donors and dollars, and at others it is part of the natural fundraising ebb and flow. With this said, what role does donor relations play in athletics? Now more than ever, athletics fundraisers need to focus on donor relations. Here are four reasons why: Focusing on the donor and their generosity, not on the gift and its amount is central to these efforts. Donor relations can often help bridge the gaps and transition donors from transaction to behavior. Great donor relations can provide meaningful reminders of what motivates our donor base and can incite passion among our fans and supporters. For that reason, coordinating athletics fundraising and central university advancement is crucial to the overall fundraising success of an institution. The key in both areas is the donor. If we keep our focus on donor relations, then the core becomes centralized in a more cohesive fashion. Rather than an “athletics” donor or an “institution” donor, these […]

Is Your Spring Admissions Program Effective?

With approximately 25% of students beginning college at a time other than the fall term (National Student Clearinghouse, 2012), the picture of the new student experience is becoming more fluid every day. Yet, many schools don’t provide customized support to assist with the differing considerations these students face. To ensure that you are investing appropriately in the success of this sizeable (and growing) group, you will need to consider several factors. In a recent online training from Academic Impressions, Chrissy Roth-Francis, director of new student services at UC Berkeley and Keith Lopez, assistant director of transition programs at Colorado State University, suggested best practices for meeting the needs of this special population of students. An Incomplete Picture Given the growing percentage of non-fall/spring admits, constructing programs and evaluating outcomes in a one-size-fits-all approach is obviously painting an incomplete institutional picture. One of the challenges to addressing this, however, is the lack of a centralized repository on resources and best-practice guidance. Roth-Francis makes the case for more focus on these students by highlighting the following areas with room for improvement: It Doesn’t End with Admission: Supporting Spring Admits Effectively While offering spring admissions may increase institutional enrollment numbers, you also need […]

How You Approach the Last Day of Class is More Important Now Than Ever

We’ve never had a term quite like this, and how we close our classes this semester matters. For some students, their classes may have been their most consistent and stable community during this time of rapid change and abrupt isolation. This article offers tips and techniques for approaching the last day of class in ways that provide both closure and connection.  I was chatting – well, zooming actually – with a colleague who felt inclined to skip the final class session, given that students seemed so exhausted. I absolutely understand this inclination, but I suggested otherwise. I was not promoting intentional course closure due to policy or typical good practice, but because this semester is like no other we’ve experienced and students will likely be grateful for that closure. A webinar on trauma-informed pedagogy confirmed my belief in the importance of closure this semester. Let’s consider why. Your class, while inconsistently “delivered,” might have been the only consistent and stable community for students this semester. Many students had to leave their college residences and support networks. For some, the only thing in their lives that stayed the same was your presence, and that of other students in your course. As […]

Strengthening Library/Faculty Partnerships

Last week, after heated protest from the faculty senate, the Syracuse University Library pulled back from plans to move thousands of books off campus. The tensions at Syracuse University illustrate the importance of communicating with faculty and with academic leaders early and often; as academic libraries continue to grapple with issues of core identity and as they plan to reshape collections, it is critical that library deans and directors find productive ways to involve faculty in the conversations from the start. Charles Forrest, director of the library facilities office at Emory University, offers some tips for launching these conversations. Start Talking Early It is important to establish strong partnerships with faculty champions before the time comes to discuss major changes in the library. If you don’t already have one, Forrest advises, “get a mechanism in place for ongoing dialogue: a library policy committee, a faculty advisory group.” You need to build a core of advocates who understand what the library is facing as an organization and as part of the larger academic institution. Continually look for opportunities to engage new voices from the faculty in dialogue about the role of the academic library at your institution. Get them involved in […]

Stepping Up Orientation for International Students

With the number of international students studying in the US up nearly 3 percent last year (contributing $20 billion to the US economy) and with Canadian institutions also seeing gains, creating a seamless arrival-and-welcome process that ensures the success and retention of these students is rapidly becoming a key area of investment for many institutions. At the forefront, the University of Southern California has piloted a process that includes not only an international orientation once students arrive on campus, but also an overseas, summer orientation on-site in Hong Kong to help students from Hong Kong prepare for their arrival in the US. We turned this week to Tom Studdert and Chrissy Roth, the director and associate director of orientation programs at USC, for a few key considerations for other institutions hoping to develop more effective orientation processes for their international students. Here is some of their advice. Planning Considerations “In one sense, an international orientation is no different than a program for domestic students — in that there are certain rights, responsibilities, and expectations that the students should have of us and that we have of them as members of our academic community. Build the orientation around that. You are working […]

What Development Teams Get Wrong about Donor Relations

Most would agree that there is no fund development without donor relations. Consider this article a personal perspective—informed by more than a decade of donor relations and stewardship experience—about the missed collaborative opportunities between development and donor relations teams. There is no time like now to create partnerships to address the divide. As an industry, we have segmented out donor relations and stewardship as separate efforts that take place after we have established relationships with our donors. We pass new donors along with the signed buck slip to those who have been trained to maintain the warmth of the donor’s relationship with the institution until pledges have been paid or until it seems like the right time to make the next big ask. Some Crucial Rethinking I would like to challenge the development officers out there to think about the role that you play with a new prospect. You are introduced to someone who may be interested in your cause. You may request research to identify this individual’s home value, past event attendance, known associates or interests. You check into a past charitable giving history to your organization and anything else that may pop up in a Google search. In short, you put […]

Cultivating the Next Generation of Wealth

We are in the midst of a tsunami of wealth transfer. It is predicted that over the next 50 years, anywhere between 20 and 40 trillion dollars of wealth will pass from parents to their children. This year the federal estate tax exemption is nearly $5.5 million dollars, or roughly $11 million if two parents are leaving funds to a child. To look at it another way, 10% of wealth is changing hands every five years. Millennials are inheriting their wealth at a rate faster than their parents or their grandparents; one third of millionaires under the age of 32 inherited their money. As fundraisers, what are we doing to engage this next generation of wealth? Changing the Way We Cultivate the Donor Pipeline Historically, when did we begin to engage with children of means? Alumni might connect with their alma mater when their children are beginning the admission process. We might approach them when we’re looking to fill a board seat or leadership volunteer role. However, this is usually years after they graduated, a period during which these potential young philanthropists have already established their philanthropic priorities—and you may not be among them. We know that Millennials think about their charitable giving […]

Spotlight on Innovation: How Texas A&M – Corpus Christi is Using Online Supplemental Instruction to Boost STEM Student Success

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded the multi-million dollar First in the World grant to 24 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. Texas A&M – Corpus Christi already offers face-to-face supplemental instruction (SI) for many barrier STEM classes and has seen it boost retention and graduation. However, the number of students who took advantage of SI remained low in comparison to the number of students in the courses. Students frequently reported they could not attend face-to-face sessions due to schedule conflicts or jobs. Dr. Patricia Spaniol-Mathews, Executive Director for Programs for Academic Student Support, hopes to eliminate that obstacle by piloting an interactive online supplemental instruction program with the $3.3 million First In The World grant.  It is an exciting opportunity because the online option will eliminate schedule barriers, increase the number of students who can benefit from supplemental instruction, and hopefully boost STEM retention and completion rates […]

Checklist: Questions the Governing Board Must Ask Before Launching a Fundraising Campaign

Series: Creating the Conditions for Support Everyone is trying to raise more money. Rather than simply suggest the next tactic that can boost giving in the short-term, this series offers a more intensive look at the strategic thinking that drives philanthropic support: Why do donors give? How do institutions strengthen their core and emphasize initiatives worthy of support? How do we align strategic plans, strengths, and advancement strategy to create the conditions for ongoing and sustained support? In this series, distinguished current and past chief advancement officers apply their most innovative and creative thinking to this question. Previously in this series:Why Donors Give: It’s Not What You ThinkMore than Dollars: How Many Opportunities are You Missing with Your Alumni?Engaging Women in Philanthropy: Practical Ways to Shift Our Approach In the course of running three university campaigns, and in guiding dozens more as a consultant, I have seen virtually every college or university fall short of its full fundraising potential. This occurs both because of competing assumptions by various institutional leaders about the keys to success and therefore, the strategies and tactics that are most likely to produce it, and because institutional leaders often fail to ask the pivotal questions before […]

Spotlight on Innovation: How Delta State’s Okra Scholars Program Hopes to Provide Systematic Intervention for the Most At-Risk Students

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 24 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. At Delta State University in Cleveland, MS, students who score between 17 to 21 on the ACT, are Pell-eligible, and are first-generation college students or residents of the Mississippi Delta face additional challenges to stay in college. These students accounted for more than half of DSU’s Fall 2012 freshmen class. This range represents a student cohort for whom timely and consistent intervention can have the greatest impact. To help those students finish their degree and do so in four to five years, DSU has established the Okra Scholars program, which will use a $1.6 million First in the World grant to establish a holistic, integrated student support approach for this targeted group of at-risk students. We reached out to project director Christy Riddle to learn more. A […]