Is It a Microaggression?

Is it a microaggression? The authors of Fix Your Climate, two leading experts on hierarchical microaggressions, discuss how microaggressions operate within an academic workplace and offer a few quick tips for identifying and reducing them. Microaggressions, microbullying, and bullying are the silent destroyers of a university’s climate. Because microaggressions have a cumulative and amplifying effect (an organizational culture rife with microaggressive behavior becomes a fertile ground for microbullying behaviors), it is crucial to both educate your departmental or institutional culture about microaggressions and help your faculty and staff understand what they are, what they are not, and how they work. Identifying a microaggression Let’s look at two quick scenarios. SCENARIO A A white, male assistant professor says to a colleague, “Someone mistook me for a security guard.” I ask, “How did that make you feel?” He responds, “Fine. It was funny.” Is this a microaggression? Probably not. His feelings weren’t hurt. The incident did not relate to an aspect of his identity. No microaggression. SCENARIO B If you change the race of the individual in the same scenario, the outcome of the scenario might also change. An African-American, male, assistant professor says, “Someone mistook me for a security guard.” A […]

Financing and Planning Student Life Facilities

READ THE FULL SERIES This summer, we released an executive summary of the findings from a survey of institutions looking to add new student life facilities in the next year. You can read our executive summary here. Now, we are following up with lead architects and consultants who work with student life facilities in higher education. In this series of interviews, we are asking these lead experts to comment on the survey findings, trends they are noticing with student life facilities, and practical strategies they would recommend for colleges and universities that are seeking to take a more integrated approach to student life on their campuses. In this first interview, we have spoken with Eric Moss, director of the Student Life Studio at Ayers Saint Gross, and Julie Skolnicki on how institutions can adopt forward-thinking approaches to financing and planning student life facilities. 1. What especially struck you about the survey findings? JULIE SKOLNICKI, EdR.The Academic Impressions survey reinforces what we are seeing across the country: More thoughtful and integrated planning of student life facilities, but some ongoing challenges specifically related to funding hurdles. University planning for student life facilities has evolved significantly in the past 15 years: This evolution has led […]

Practical Strategies for Women in Leadership in Higher Ed

In November of 2016, Academic Impressions held its first Women’s Leadership Success in Higher Education conference. (You can see information about the upcoming Women’s Leadership Success conference here.)  For me personally, this was one of the highlights of my year and a culmination of months of work that sprung from an idea that had formed in the summer of 2015. As it happened, the conference took place the week after the election. I found myself wondering how or if the election would impact the synergy in the room. What we experienced was an incredibly positive, high-energy, joyful three days of learning! Key messages standout from that experience: As we prepare for the 2018 conference, coming up in just a few short weeks, we asked a few of our speakers for their thoughts on what holds women back from their leadership potential and what tactics they use in challenging situations to handle them with confidence. Their answers were varied, but demonstrate how each taps into her unique strengths to lead effectively. We spoke below with Jeanne Hey, Dean, College of Arts and Sciences, University of New England, and with Arlethia Perry-Johnson, (Retired) Vice President of Marketing, Kennesaw State University. An Interview with 2 […]

Supporting Adjunct Faculty: An Investment in Your Instructors, an Investment in Your Students

A 2010 US Department of Education study found that adjunct instructors teach 60% of the college courses in the US. They represent a critical first line of instruction for many students, yet often receive minimal faculty development and minimal institutional support for serving students. This week, we interviewed Jennifer Strickland, the interim director for Mesa Community College’s Center for Teaching and Learning, which supports the college’s 300+ residential faculty and 1100+ adjunct faculty. We asked Strickland why the issue of adjunct support should be accorded some urgency – and what forms of support she has found to be most needed in order to improve teaching and learning, as well as retention of adjunct faculty. The Need for a Shift in Institutional Culture Strickland argues that providing adjunct faculty with few resources to improve pedagogy and limited logistical support doesn’t serve students well. While the rationale for this has to do with the level of investment in contingent versus full-time faculty, what is actually at stake is the level of investment in the student. Strickland notes the example of institutions at which part-time faculty lack an office (even a shared one) and a phone line on campus-–curtailing their ability to offer […]

Taking On-Campus Student Employment to the Next Level

September 29, 2011 The 2010 census data paints a bleak financial picture for recent graduates, and as the recession lingers, it’s clear that many of the students enrolled at your institution will be graduating into a very difficult market. There has rarely been a better time to conduct an aggressive rethinking of your on-campus employment opportunities. We reached out to Brett Perozzi, the associate vice president for student affairs at Weber State University and a key thinker and innovator on this issue, to learn more about how on-campus employment opportunities can be structured well to enhance student learning and prepare students well for entry into their future careers. Perozzi offered us advice on these four items: “The key that I have found is selecting specific learning outcomes (for example, outcomes focused on critical thinking, communication skills, problem-solving skills, leadership), and then teaching and training students around those specific skill sets. Often we think: “Well, of course students will become better problem-solvers after these employment opportunities.” But you need to train for this and provide structured opportunities for this learning to occur. Good on-campus employment programs select specific learning outcomes, provide relevant and targeted training, and assess progress.”Brett Perozzi, Weber State […]

Outsourcing Financial Aid Operations

Financial aid offices at colleges that are experiencing rising enrollment as well as increased percentages of the student population seeking financial aid find themselves facing: High inbound call volume (especially at peak times) Longer lines as students unable to get through by phone visit the office in person A bottleneck in staff time and resources with the verification process, as the US Department of Education is selecting more financial aid reports to be verified This strain comes at a time of tight budgets, when most financial aid directors are not able to add staff or other resources. Once these bottlenecks begin to result in deterioration of service, this situation makes outsourcing your call center or your verification process an attractive option. But it is critical to outsource to the right contractor and with the right oversight in place. We turned to Dewey Knight, associate director of financial aid at the University of Mississippi, for his advice on due diligence in outsourcing financial aid operations. Making the Decision to Outsource “I am a big believer in outsourcing financial aid functions when that contributes to a better experience for students and parents,” Knight advises. “But you have to do it right.” In […]

Improving the Accessibility of Online Course Materials

July 7, 2011. In a climate of increased demand for online courses and increased federal scrutiny of regulatory compliance, it is increasingly critical that colleges and universities ensure the accessibility of their online course materials for students with disabilities — and not only for online courses, but also for classes held in the physical classroom that direct students to pursue research online or access supplemental materials via a course management system. Fortunately, significant gains in accessibility can be made with relative ease — the key is to be proactive and plan for them early rather than after an issue is noticed. To learn more about the “low-hanging fruit” for accessibility of course materials, we interviewed two leading experts on the issue from Drexel University — Dan Allen, content management specialist with Drexel’s Office of Information Resources and Technology, and Jenny Dugger, director of Drexel’s Office of Disability Services. Allen and Dugger offer the following tips for: Vetting potential vendors for accessibility Coaching your faculty in making course materials more accessible Vet Potential Vendors, Thoroughly “Where institutions often get into trouble is when they don’t vet their vendors for accessibility; by the time they realize there are issues, they have already made a long-term […]

Spotlight on Innovation: How Kennesaw’s TAG Program is Creating Better Degree Completion Pathways for Transfer Students

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 24 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. Transfer student support has seen something of a revolution over the last decade, as colleges have become increasingly aware that transfer students make up over 60% of all American undergraduates enrolled at four-year institutions, and that transfers often arrive without the system of peer support and transitional support services that have been made available to many first-year students. Many institutions, especially state flagships, have put in place robust transfer student support services or, in a few cases, established one-stop transfer student centers on campus. The one-stop approach for transfers remains rare, however, and it is more often that transfer student support is handled out of one department or office on campus. Bucking this trend is Kennesaw State University, which, with the aid of a $3.2 million First […]

Spotlight on Innovation: Retaining First-Gen Students at UNC-Chapel Hill

SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 24 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. Percentages of first-generation students are rising at many institutions, and the University of North Carolina at Chapel Hill is taking an especially comprehensive approach to academic support for this growing and often challenged demographic. At AI, we’re looking forward to watching their FITW-funded project develop over the next four years; if successful, it will provide other institutions with one possible model for a holistic and effective approach to supporting and retaining first-generation students. Here’s a first look at the challenge UNC-Chapel Hill is up against and how they’re innovating to address it. The Challenge At UNC-Chapel Hill, 20 percent of undergraduates are first-generation students who are half as likely to graduate college as their peers. First-generation students who transfer from a community college or major in a […]

The Critical Step in Allocating Resources Across Alumni Relations and Annual Giving

Most alumni relations and annual giving operations have limited intelligence about who will be a strong reunion volunteer, annual giver, or alumni travel prospect—if the person has not previously participated in any of those activities. But rather than pulling a random database query and then reaching out at random to the contents of the entire resulting list, applying predictive analytics can help provide a more targeted allocation of your resources and more targeted messaging. Why Predictive Modeling is Critical Many organizations seeking to improve operating performance are turning to predictive analytics and predictive modeling to either increase revenues, decrease costs, or both. The size of our alumni population and database at Penn make focusing resources critical to fundraising success. The objectives of our early pilot projects in predictive modeling have been to reduce fundraising-related marketing costs and/or increase the dollars raised, or improve business performance in some other way. Here are examples of how our recent analytics efforts at Penn have informed critical resourcing decisions: The Steps for Effective Predictive Modeling The steps in the predictive modeling process are: Identification of the business need and a proper problem definition are critical for a successful project. In most data warehouse systems, […]