Search Results for: meeting

Responding to a Bad Employee Engagement Survey: A Call to Action for Higher Education Leaders 

Posted on by sarah.adams@academicimpressions.com

Employee engagement surveys, if thoughtfully designed, are a powerful tool for understanding the lived experiences of faculty and staff. They can illuminate areas of strength and expose systemic issues that hinder inclusivity, belonging, and engagement. However, too often, leaders in higher education conduct these surveys infrequently, and when the results are less than favorable, they either bury the data or delegate the issue to a committee that produces little meaningful action. This approach not only wastes time and resources but also erodes trust and credibility. If your institution has received poor results from a climate survey, it’s time to take decisive action. But here’s the key: this isn’t a problem for senior leadership to solve alone. The best outcomes come from a dual approach—from transparent leadership from the top down, and from active engagement from the bottom up. Faculty and staff don’t just want to hear the results; they also want a role in shaping the response. When leaders both own the results publicly and empower their teams to develop solutions, they create a stronger, more engaged institution.   Own the Results The first step in responding to a bad climate survey is for leadership to create transparency by owning […]

Make Your Threat Assessment Team Effective: Part 1

Posted on by 25337pwpadmin@ai_azuread

This is the first of two articles offering practical advice on making behavioral intervention teams effective. The second article, which will focus on five pitfalls to avoid, will appear in late August. An abbreviated version of this article appeared in an earlier edition of Higher Ed Impact. August 4, 2011. In today’s difficult economic climate, most institutions of higher education are facing significant reductions in counseling and mental health budgets at a time when the mental health needs of students, faculty, and staff are on the rise. In a recent survey by the Association for University and College Counseling Center Directors, 77 percent of counseling center directors indicated that the number of students on campus with severe mental health issues had increased in the past year. And while most available studies focus on student mental health, last year’s shooting at the University of Alabama in Huntsville offers a tragic reminder that faculty and staff may also face mental health issues. We asked Gene Deisinger, deputy chief of police and director of threat management services at Virginia Tech, for his advice on how to establish early behavioral intervention teams or threat assessment teams when challenged to do more with existing resources. Deisinger is both a police […]

More than Dollars: How Many Opportunities are You Missing with Your Alumni?

Posted on by 25337pwpadmin@ai_azuread

Series: Creating the Conditions for Support Everyone is trying to raise more money. Rather than simply suggest the next tactic that can boost giving in the short-term, this series offers a more intensive look at the strategic thinking that drives philanthropic support: Why do donors give? How do institutions strengthen their core and emphasize initiatives worthy of support? How do we align strategic plans, strengths, and advancement strategy to create the conditions for ongoing and sustained support? In this series, distinguished current and past chief advancement officers apply their most innovative and creative thinking to this question. Also in this series:Why Donors Give: It’s Not What You ThinkEngaging Women in Philanthropy: Practical Ways to Shift Our ApproachChecklist: Questions the Governing Board Must Ask Before Launching a Campaign If Congress passed a law tomorrow making fundraising illegal, would you still care about your alumni? I asked this question to alumni directors and chief advancement officers across the country as part of a research project in 2011. Over the last 75 years, colleges and universities have communicated to alumni almost singularly that the most important thing they can do to support their alma mater is give money. But increasingly, this single focus […]

Improving Community College Student Success

Posted on by 25337pwpadmin@ai_azuread

Last week, a new study involving 13 participating institutions, Jobs for the Future, and the Delta Cost Project released a report on cost return for student success initiatives; with the report, the researchers made available a cost-return calculator that ties program-level cost data to student outcomes in success programs. With increasing federal and public pressure to increase graduation rates, it is important to adopt a strategic and measured approach to improving student success. Given the limited resources (yet often greater flexibility) of the community college, Joyce Romano, vice president for student affairs at Valencia Community College, and Maureen Pettitt, director of institutional research at Skagit Valley College, suggest these keys for improving student success at two-year institutions: Focus on 2-3 Big Ideas “The main thing is to be very focused on what you’re doing and why you’re doing it. Have a theory of practice. What is the big idea that you’re trying to accomplish? Why do you believe that will be successful?”Joyce Romano, Valencia Community College Pinpointing the 2-3 outcomes that will have the most significant impact on student success is critical; each outcome becomes an “organizing idea” that can help you prioritize new programs and efforts to revise policies […]

Showing Care, Community, and Service Excellence on Campus During a Pandemic

Posted on by Daniel Fusch

Our care for students in the fall must be expressed, paradoxically, both by the barriers that we put in place to separate our community and by the measures we take to keep our community connected and welcome. Here are examples of service excellence, hospitality, and care from other sectors that can translate well on our campuses. by Dr. Heath Boice-Pardee, Associate Vice President for Student Affairs at Rochester Institute of Technology and co-author of Elevating Customer Service in Higher Education: A Practical Guide As campuses reopen or partially reopen and then continue to adjust throughout the fall, it is paramount that we think carefully about how to provide excellent service to students while social distancing, and about how to show visible and meaningful care for the health and safety of the campus community. While in the past care could be expressed by smiles, handshakes, and even hugs, times have changed. Care must now be expressed by promoting safety measures that have been newly created and implemented. We will all be critiqued on: This is an unprecedented situation, in which our care for students in the fall must be expressed, paradoxically, both by the barriers that we put in place to […]

Financial Modeling for New Academic Programs

Posted on by 25337pwpadmin@ai_azuread

Also in this series: Is it Time to Launch that New Academic Program? The Art and Science of Answering that Question Feasibility Checklist: The Science of Bringing New Academic Programs to Life Developing a 4-Year Financial Proforma In my previous article, Feasibility Checklist: The Science Behind Bringing New Academic Programs to Life, I discussed the importance of cultivating a discipline around process and metrics to new academic program development and success. Gaining a clear and accurate sense as to what it will take to launch and sustain your new program before you enroll your first student is a critical prerequisite and a helpful exercise for surfacing and testing important assumptions. At Bay Path University, all new academic program proposals must include a four-year financial proforma, which is typically developed jointly by the dean, the chief financial officer, and the provost. Through this process, we invariably surface financial assumptions, strategies and program operational plans or outcomes that when checked more thoroughly prove to be unworkable or in need of revision. For example, in developing a new graduate program a few years ago we discovered that our “creative” approach to structuring the curriculum was not financially viable without some major tweaking. The financial […]

Feasibility Checklist: The Science of Bringing New Academic Programs to Life

Posted on by 25337pwpadmin@ai_azuread

The best ideas in the world can easily fall off the radar unless you have a process in place for evaluating, vetting and bringing them to life. Also in this series: Is it Time to Launch that New Academic Program? The Art and Science of Answering that Question Financial Modeling for New Academic Programs Once you have generated an idea for a new academic program, how do you sustain and implement that idea? As Jim Collins suggests in Great by Choice: Uncertainty, Chaos, and Luck—Why Some Thrive Despite Them All, organizational ‘luck’ and success can be leveraged by cultivating a discipline around process and metrics.  Indeed, he suggests that this discipline is key for maximizing whatever ‘luck’ might naturally come one’s way. This has certainly been the case at Bay Path University, where we have developed a rigorous process and template for evaluating the feasibility of new program ideas that we use across all divisions of the University. This process has enabled us to remove some of the subjectivity that accompanies new academic program decision making, relying instead on a set of objective key elements and metrics that are applied equally to all new program possibilities. When a new program […]

Improving Faculty Advising

Posted on by 25337pwpadmin@ai_azuread

Over the past nine months, Academic Impressions has conducted several surveys of academic deans, department chairs, and directors of advising to investigate current trends in developing and assessing both faculty advisors and professional advisors. Among the key findings: Yet we also confirmed that over three-quarters of institutions surveyed rely heavily on faculty advisors (even if they also employ some professional advising staff). While there are many resources available for training and developing professional advising staff, faculty advisors often receive little or no training — yet they provide most of the advising services at colleges and universities in the US. Improving faculty advising is thus a critical and often neglected step toward improving student retention and supporting students’ academic success. This week, we asked Tom Grites, past president of NACADA and assistant to the provost at Richard Stockton College of New Jersey, for his advice on the subject. Grites suggests: Establish Agreement on the Goals of Advising “The institution has to reach some level of agreement on what advising is. The smaller the campus, the easier it may be to establish an institution-wide definition. At a larger university, where different kinds of advising structures come into play, strive for consensus within […]

When Student Behavior Becomes a Media Crisis: Mitigation and Recovery

Posted on by greta@academicimpressions.com

As one news source put it, Duke University “keeps getting in the news for all the wrong reasons.” The barrage of negative media attention to what are in all probability isolated and exceptional incidents at the university (a recent alumnus detailing her intimate encounters with Duke athletes; an email from a Duke fraternity inviting female students to a Halloween party in crass terms; the shutting down of an outdoor student party) offers a cautionary tale about the “snowball effect” that an incident involving perceived student misconduct can have on media relations for an institution. Journalists and experts on media relations alike have suggested that since a rape allegation in 2006 against three Duke lacrosse players, the local media have been quick to perpetuate negative stereotypes of the Duke student (even though the lacrosse players were found not guilty). What this case demonstrates is the importance of ongoing image management and reputation recovery after a media crisis related to student behavior. If an institution does not take prompt action after a crisis — and indeed, proactive action prior to a crisis — to build a more positive image, the negative image can persist for years, as the case of Duke illustrates. This week, […]

Make Your Threat Assessment Team Effective: Part 1

Posted on by greta@academicimpressions.com

This is the first of two articles offering practical advice on making behavioral intervention teams effective. The second article, which will focus on five pitfalls to avoid, will appear in late August. An abbreviated version of this article appeared in an earlier edition of Higher Ed Impact. August 4, 2011. In today’s difficult economic climate, most institutions of higher education are facing significant reductions in counseling and mental health budgets at a time when the mental health needs of students, faculty, and staff are on the rise. In a recent survey by the Association for University and College Counseling Center Directors, 77 percent of counseling center directors indicated that the number of students on campus with severe mental health issues had increased in the past year. And while most available studies focus on student mental health, last year’s shooting at the University of Alabama in Huntsville offers a tragic reminder that faculty and staff may also face mental health issues. We asked Gene Deisinger, deputy chief of police and director of threat management services at Virginia Tech, for his advice on how to establish early behavioral intervention teams or threat assessment teams when challenged to do more with existing resources. Deisinger is both a police […]

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