Search Results for: meeting

Responding to a Bad Employee Engagement Survey: A Call to Action for Higher Education Leaders 

Posted on by Sarah Adams

Employee engagement surveys, if thoughtfully designed, are a powerful tool for understanding the lived experiences of faculty and staff. They can illuminate areas of strength and expose systemic issues that hinder inclusivity, belonging, and engagement. However, too often, leaders in higher education conduct these surveys infrequently, and when the results are less than favorable, they either bury the data or delegate the issue to a committee that produces little meaningful action. This approach not only wastes time and resources but also erodes trust and credibility. If your institution has received poor results from a climate survey, it’s time to take decisive action. But here’s the key: this isn’t a problem for senior leadership to solve alone. The best outcomes come from a dual approach—from transparent leadership from the top down, and from active engagement from the bottom up. Faculty and staff don’t just want to hear the results; they also want a role in shaping the response. When leaders both own the results publicly and empower their teams to develop solutions, they create a stronger, more engaged institution.   Own the Results The first step in responding to a bad climate survey is for leadership to create transparency by owning […]

Adjusting Housing and Dining Operations for the Fall: Ideas from Your Peers

Posted on by Daniel Fusch

Every campus with plans to re-open in the fall is scrambling to adjust campus housing and dining services – but often, we are moving so fast and feeling so isolated that we lose the opportunity to compare notes and brainstorm solutions with our peers, or to learn from what other institutions are trying. That’s why we brought a couple dozen housing and dining services leaders together for a virtual brainstorm session. Here’s some of what they came up with. As a student life professional, you are currently planning how housing and dining operations will adjust in the fall under the “new normal” of COVID-19. Assuming your institution will host students on campus beginning in August, you will soon have to implement plans to keep students and staff safe in these shared spaces. Before moving to the implementation phase, have you stopped to discuss your plans with other housing and dining professionals to ensure the very best options are on the table? On May 20, 2020, leaders in housing and dining from just under two dozen campuses met online to discuss the issues entailed. This virtual workshop was unique in its format and was the first of an ongoing series of […]

How One Institution Took Space Management to the Next Level

Posted on by Kenneth Soldink

Here’s how the University of Texas at El Paso (UTEP) completely updated its approach to space management. What We Faced As capital funding becomes more competitive, it is increasingly important that the University of Texas at El Paso (UTEP) uses spatial data in a strategic fashion to acquire monies for capital projects. Upon creating a spatial database, UTEP recognized the importance of making the data within it robust enough to identify space accurately and understand how to increase utilization and efficiency. In turn, this would help upper-level administrators to make data-driven decisions in order to meet the goals and objectives of the university. What We Did The DatabaseFirst, we created a spatial database that not only addressed the reporting requirements from the Texas Higher Education Coordinating Board, but also addressed the internal university attributes that were deemed important when determining whether a space was being utilized efficiently – such as: When instructors become accustomed to using a certain room, it is useful to be able to list these attributes. Then, we can justify offering them another room that better matches space capacity with course capacity and their teaching needs. The Space PolicySecond, to stress the importance of space management to […]

Engaging the Board in the Campaign

Posted on by Kenneth Soldink

Too often, board involvement in the campaign is limited to what are essentially tactical assignments — making the ask to their contacts, raising certain quantities. What’s missed in these cases are opportunities to engage the board in what board members do best — big-picture thinking, advocacy, and getting key messages out to the community. Jim Langley, founder and president of Langley Innovations, and past vice president of advancement at Georgetown University, offers suggestions for how to approach the board from the outset in a way that will contribute more to the success of your campaign. Starting with a Cognitive Map Langley recommends involving board members early in framing the campaign and the “big ideas” driving it. In an unproductive relationship between the board and the campaign planning committee, board members are shown a gift pyramid, told that the institution has X number of prospects at each level, and then given assignments. “In too many cases,” Langley warns, “we assume that a gift pyramid is enough; we present the pyramid, then march through and orchestrate the ask. If you present the campaign that way to the board, they will assume it is a tactical exercise.” Langley warns that there are two risks in this: […]

Strategies to Promote Student Resiliency: What to Do When Students Blame Faculty for their Lack of Success

Posted on by Kenneth Soldink

This article is an excerpt from Sue Ohrablo’s acclaimed book High-Impact Advising: A Guide for Academic Advisors, which you can find here. When working with students, advisors are likely to encounter students who blame others for the academic challenges they experience. It is the responsibility of the advisor to provide a sympathetic ear and refrain from judgment while creating a non-threatening environment.  The advising session should be a safe place for students to express their concerns without fear of retribution or rejection. In such an environment, students are apt to be more candid in their assessments about faculty and peers. Scenario: The Hard Professor Advisors know the reputations of many faculty members, especially those who are considered “hard” or “demanding” by students. Although, in the back of our minds, it might be tempting to think, “Yeah, he’s a real hard-nose,” buying into that characterization of the faculty member does not provide the student any assistance. Instead, the advisor can add value by providing strategies to the student. For instance, a faculty member may be known to criticize students’ academic abilities by using what is interpreted to be a condescending tone when communicating with students. The faculty member may point out deficiencies […]

Missed Opportunities: Why Private Universities Need to Partner with 2-Year Colleges to Create Better Transfer Pathways

Posted on by Kenneth Soldink

For many private institutions, community college transfer students represent a viable and untapped opportunity for increased enrollment and tuition revenue. While developing a webcast to share practical strategies for partnering with community colleges to improve student recruitment and student success, I had the opportunity to talk with Mary Hinton, president of the College of Saint Benedict. Hinton, who also authored our recent article “Game On for the Liberal Arts” and participated in the Presidential Dialogues, has a forward-thinking approach and makes an eloquent and compelling case for partnering with two-year institutions – not only to boost enrollment objectives, but to address a growing need in society. Partnering for Better Transfer Pathways: An Interview with Mary Hinton Sarah Seigle. As private colleges look to recruit more transfer students, how would you describe the opportunity you see for four-year private institutions when it comes to partnering more strategically with community colleges? Mary Hinton. As we think about student demographics, and the desire for our institutions to be more inclusive, we know part of that equation will demand thinking beyond our current constituents. Partnering with two-year institutions provides viable opportunities to reach more students; to genuinely exhibit inclusion; and to recognize that for some, access […]

Leveraging Parents as Allies in Student Success

Posted on by Kenneth Soldink

by Daniel Fusch (Academic Impressions), interviewing Marjorie Savage (University of Minnesota) While some colleges are seeking positive ways of managing parent involvement throughout the college years, others have established farewell rituals near the start of a student’s first term to deliver the message that parents are expected to let go and step back. These separation programs range from a formal ceremony at Morehouse College to sessions on “Letting Go” during orientation at other institutions. Not Just About Letting Go Although introducing programming to encourage parents to “let go” may be a way to define the separation process for both students and student services staff, this approach (especially if adopted in isolation from a more holistic strategy for parent engagement) precludes opportunities to leverage parents as key resources in promoting the academic and social success of your students. Marjorie Savage, researcher on the topic of parent/college relations and author of the books Not Helicopters but Allies: Partnering with Parents to Better Support Students (Academic Impressions, 2016) and You’re on Your Own (But I’m Here if You Need Me) (Simon & Schuster, 2009), suggests that parents can be an asset to the institution and play a key role in student success — if that role and the […]

10 Articles Every Leader in Higher Ed Should Read

Posted on by Kenneth Soldink

Over the past 7-8 years, Academic Impressions has designed and delivered leadership programs for over a thousand leaders across the higher education landscape. We have had the opportunity to work with academic and administrative leaders as well as presidents and provosts. The learning experiences have been outstanding because almost every participant was curious and interested in learning about leadership, not pontificating about it. One of the protocols we use in every leadership program is the creation of a “learning agenda” that is produced by participants and is a list of highly relevant articles, books, and papers on leadership. The criteria for inclusion on the learning agenda list is that the suggested reading must be something that influenced a participant, made them think differently about how they view leadership, or had a positive and meaningful impact on how they actually lead. Participants populate the list over the course of the 2 or 3-day program. They also provide a 1-minute snapshot about the suggested book or article, with a brief rationale about why their suggestion is worth reading. This article provides an annotated list of some of the strong recommendations from past participants. There is a lot of blather and clutter out there […]

Feasibility Checklist: The Science of Bringing New Academic Programs to Life

Posted on by Kenneth Soldink

The best ideas in the world can easily fall off the radar unless you have a process in place for evaluating, vetting and bringing them to life. Also in this series: Is it Time to Launch that New Academic Program? The Art and Science of Answering that Question Financial Modeling for New Academic Programs Once you have generated an idea for a new academic program, how do you sustain and implement that idea? As Jim Collins suggests in Great by Choice: Uncertainty, Chaos, and Luck—Why Some Thrive Despite Them All, organizational ‘luck’ and success can be leveraged by cultivating a discipline around process and metrics.  Indeed, he suggests that this discipline is key for maximizing whatever ‘luck’ might naturally come one’s way. This has certainly been the case at Bay Path University, where we have developed a rigorous process and template for evaluating the feasibility of new program ideas that we use across all divisions of the University. This process has enabled us to remove some of the subjectivity that accompanies new academic program decision making, relying instead on a set of objective key elements and metrics that are applied equally to all new program possibilities. When a new program […]

Financial Modeling for New Academic Programs

Posted on by Kenneth Soldink

Also in this series: Is it Time to Launch that New Academic Program? The Art and Science of Answering that Question Feasibility Checklist: The Science of Bringing New Academic Programs to Life Developing a 4-Year Financial Proforma In my previous article, Feasibility Checklist: The Science Behind Bringing New Academic Programs to Life, I discussed the importance of cultivating a discipline around process and metrics to new academic program development and success. Gaining a clear and accurate sense as to what it will take to launch and sustain your new program before you enroll your first student is a critical prerequisite and a helpful exercise for surfacing and testing important assumptions. At Bay Path University, all new academic program proposals must include a four-year financial proforma, which is typically developed jointly by the dean, the chief financial officer, and the provost. Through this process, we invariably surface financial assumptions, strategies and program operational plans or outcomes that when checked more thoroughly prove to be unworkable or in need of revision. For example, in developing a new graduate program a few years ago we discovered that our “creative” approach to structuring the curriculum was not financially viable without some major tweaking. The financial […]

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