The Great Resignation: How Higher Ed Can Take on Private Industry

The Great Resignation is hitting colleges and universities especially hard. Even before the pandemic, retention of the best staff and faculty was a growing concern, given the lure of higher pay in the corporate sector, competition between academic institutions themselves, and increased and continual pressure to do more with less in the academic workplace. The COVID-19 pandemic worsened these challenges by severely depressing departmental budgets, demanding rapid transitions in the way higher-ed professionals pursue their work and deliver services to students, and by exposing and deepening workplace inequities, particularly for women and for faculty and staff of color. A recent survey that we conducted found that nearly half of respondents reported feeling clinically meaningful levels of burnout, not far off from the working population at large. Today, when we speak with human resources professionals in higher ed, they frequently share their frustration (and sometimes even fatalism) at what many see as a long and losing battle to hire, retain, and develop top talent for their institutions at a time when higher education is seeing unprecedented brain drain toward private industry and when the prospect of working together toward a common good is no longer enough, by itself, to attract and […]

Research Consortiums: What Can Academic Libraries Do Today?

A report from the Association of Research Libraries (pdf) offers four scenarios for predicting the research needs that faculty, students, and other researchers will have in the year 2030, and offers strategic objectives for academic research libraries who will need to build capacity and collections to meet those needs. One of those objectives involves building capacity through consortiums and other cooperative efforts between research libraries: “Collaborative capacities serving groups of research libraries or the full community of research libraries allows for increasing opportunities to develop a strategy for maintaining and sharing open and rich general collections. Opportunities for cross-pollinating research activities and the potential for shared endeavors are also viable strategies.” From The ARL 2030 Scenarios: A User’s Guide to Research Libraries Paul Gandel, professor of information studies at Syracuse University and a thought leader on this issue, points out that research libraries are caught in a Catch-22, in two ways. First, academic libraries need to share resources in order to build capacity, but that sharing has competitive implications. “Most universities have invested in their collections as a competitive advantage,” Gandel notes. “To open up those resources to everyone has political implications, because the institution has made a significant investment […]

How Georgia State University Plans to Use Predictive Analytics to Address the National Achievement Gap

Here’s how Georgia State University is using predictive analytics to identify at-risk students and intervene quickly – and how they’re now testing the approach across other institutions. SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 18 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. This was the second year of the First in the World grants. You can read our interviews with the 24 institutions that received 2014 grants here. During the past ten years, officials at Georgia State University have tracked more than 140,000 student records and 2.5 million grades in order to identify mistakes that put a student at risk of dropping out. A decade later, they’ve identified more than 800 different mistakes, and continue tracking all 30,000 of their students so they can quickly intervene. Their next challenge? Using the same approach to track students at 11 different institutions across the country […]

What I Have Learned as a Campus Leader During the Pandemic

In June 2020, I was part of a group of higher education leaders interviewed by New York Times columnist Emily Bazelon regarding our expectations for what college would be like in the fall in the midst of a global pandemic. In this roundtable conversation, we explored questions regarding navigating COVID in classrooms and residence halls; the risks to students, faculty, staff, and how to limit exposure; how technology can assist us in early diagnosis and contact tracing; and more. Perhaps the numerous interconnected items we discussed should have signaled that leading during COVID, perhaps more than at any other moment, would demand collaborative, connected leadership, but that was not top of mind at that moment. In fact, because I was transitioning between presidencies last summer, I had seen up close how two institutions were responding to the pandemic and felt equipped to make predictions about how COVID would unfold on college campuses. However, as most leaders recognize, for our own benefit and that of our institutions, it is important that we take time to reflect upon our vision, our actions, and our progress. As Steve Jobs famously said, “You can’t connect the dots looking forward; you can only connect them […]

Recruitment In Today’s Data-Driven, Evolving Higher Education Landscape

It has been said that all the world is simply a struggle between the “Haves” and “Have Nots.” How you view admissions and recruitment at your university probably depends a lot on which type of university you work at, whether you’re at a public, private, or for-profit institution, and—especially—what the mission of your institution looks like. Are you at one of the private “Haves” or perhaps one of the public “Have Nots?” Are your founding and mission based on access for a wide swath of the population, or is your purpose designed to serve the elite students—and only the elite students—who have risen to the top of the pyramid of academic achievement we sometimes call “merit?” It makes a big difference. In my first post in this series, I wrote about marketing, and how all higher-education institutions do it to some degree. I also mentioned that the enrollment management and/or admissions/financial aid departments are leading the charge when it comes to the four components of marketing (price, product, place, and promotion). And in this post, we’ll get down to “brass tacks,” where we actually apply those concepts as we attempt to enroll a class in the next term that is […]

It’s Not Just About the First and Second Year of College

Series: Managing the Student LifecycleThis new series convenes expert perspectives on student success and predictive analytics. We hope to empower enrollment managers, student affairs professionals, deans, and faculty to think deeper about their student data, predictors of success, and managing the student lifecycle holistically from recruitment to retention to completion. Earlier in this series:Improving Student Success Can’t Be a One-Office EffortDeveloping a Metrics-Driven Culture within Student AffairsIt’s not just about the first and second year of college. Here are 5 places where students and campuses falter later in the student lifecycle. Traditionally, colleges measure retention as the percentage of enrolling first-year students who return for their sophomore year. No doubt this is an important measure. But equally important are the retention rates from sophomore to junior year, from junior year to senior year, and from the start of senior year to graduation. Colleges committed to promoting student success need to take a closer look at their year-to-year retention and graduation rate trends in order to determine patterns, identify pitfalls, and take steps to make improvements. Only when the obstacles are identified and understood can an institution take intentional and strategic steps to achieve higher student success levels. In this article, I […]

The Current State of Competency-Based Education in the US

Recently, I had the privilege to sit in on a press release of the very preliminary findings from a joint Eduventures/Ellucian survey reporting on institutions’ level of commitment to competency-based education (CBE). The full report on the survey will not be released until June, and in fact the survey is still open. But as of late April, 261 institutions have responded, representing a diversity of Carnegie classifications and institutional types, and some of the findings are illuminating. The findings listed below were shared with me by Richard Garrett, Chief Research Officer at Eduventures, and Carie Ann Potenza, Director of Academic and Grant Services, Teach and Learning, Ellucian. I have also asked several leaders of innovative CBE programs (who will also be speaking at our upcoming conference Developing and Managing Competency-Based Education) to comment on the initial findings, and their comments are also below. Findings: Everyone is Interested in CBE, Few are Scaling It First, some quick demographics. Of the 261 early respondents: These are preliminary findings only, and the survey’s administrators haven’t yet segmented the data to learn more. However, Richard Garrett has noted that preliminary segmenting by Carnegie classification has revealed very little variance in response across types of institutions. […]

Creating a Safe Space in Your Class During a Crisis

You’re in class (online). Your students are in class. And all of your minds are on COVID-19, quarantine, and making ends meet. How can we as instructors step back, break down the sense of isolation and hopelessness, and use the sharing of our experiences of crisis to create a safe space for students to grow and learn?  by Marina Hofman, Ph.D., Palm Beach Atlantic University These are traumatizing times. Discouragement, uncertainty, and loss are sweeping across our nation—and our students are navigating uncharted territory in their lives. How can we connect with our students and bring them hope during this unprecedented crisis? Many of our students are distracted and scared. Many of our faculty are, too. How do we create space in our classes for both faculty and students to speak their stress and fear and find hope in moving forward together amid uncertainty? Faculty connection to students is essential for student learning and engagement even at the best of times. During this current pandemic, it is more important than ever. Safe to Be Vulnerable I made the decision early in my career to share my own story of fear, loss, and uncertainty with students. I do this in recognition […]

Retaining Online Students: 3 Expert Perspectives

In the wake of recent declines in online program enrollment across many institutions, renewed attention to online student success and retention has become especially critical. We wanted to hear the best current thinking on improving online student retention, so we reached out to a panel of three accomplished experts in this area: You can read our in-depth interview with them below. These three also serve as the faculty for our upcoming workshop, Improving Online Student Retention and Success, where you will have the opportunity to develop a series of action plans to increase online student success at your institution. In this interview, we asked them for: 1. Examples of untapped opportunities Sarah Seigle Peatman, AI. Looking across the landscape of online programs, what do you see as the biggest untapped opportunities for improving online student success? Kristen Betts, Drexel University. One of the biggest untapped opportunities for improving online student success is to get a better institutional understanding around cognitive and non-cognitive factors associated with student retention, completion, and attrition. Research often links cognitive measures (e.g., GPA, rank, achievement tests, etc.) to academic success. However, for non-traditional students, these measures may be more elusive. According the 2016 Learning House Report, the average age […]

Why (And How) We Need to Improve Faculty Mentoring in Higher Education

Formally defined, structured faculty mentoring is more critical now than ever – and not only for early career faculty but for faculty throughout their career. Expert David Kiel explains why this is the case and how we can improve faculty mentoring programs. Often faculty members do not learn core skills in their graduate programs. While they may learn how to be good researchers, they often come to campus unequipped for the classroom and have even less experience in community service.  In addition, without thoughtful guidance they may lack the ability to navigate promotion processes. As their careers progress, they may be asked to take on additional tasks for which they also have no preparation. Consequently, it is critical to improve mentoring and faculty development programs at all levels of institutions of higher education. This article summarizes the reasons why this movement has become so widespread and provides directions for academic leaders who want to improve their efforts at retaining and developing their faculty, arguably their most important asset. I will identify five reasons why well-defined faculty mentoring programs are becoming a “must have” feature of campus life. I also offer ten specific precepts that lay out the direction for positive […]