Managing Difficult Faculty and Staff
Baltimore, MD | March 12, 2026 8:00 am ET - March 13, 2026 12:00 pm ET
Registrant Access Only
This training will not be available asynchronously.
Managing Difficult Faculty and Staff
Baltimore, MD | March 12, 2026 8:00 am ET - March 13, 2026 12:00 pm ET
Grow your skillset in managing the difficult people who can make leadership so hard.
Event Information
As a supervisor or leader, responding to difficult faculty or staff is some of the most stressful but rewarding work you can do—if you can do it right. Addressing difficult behavior in those who work for you can transform your team from closed off and avoidant to effective and collaborative. But how do you do this work?
Join us for an in-person workshop to learn how to effectively manage difficult behaviors on your team while still leading with empathy. This unique experience will allow you to:
- Learn a 4-step process for identifying and addressing difficult behavior, which takes you from empathetic to authoritative.
- Practice using the framework via role-plays built around common scenarios you face with your faculty and staff.
- Apply the framework to your own difficult person by creating an intervention plan that you can use after you leave the workshop.
- Create a community of peers at the workshop who can support you in your progress.
It can take years to perfect the art of managing difficult faculty or staff when you’re doing it on your own. Come to this workshop and jump-start the process to give yourself a leg up on the most taxing part of your job.
Who should attend?
This workshop is applicable to anyone who manages others and who is looking for more productive strategies for communicating with their most challenging team members. Attendees in the past who have benefited have included:
- Department chairs dealing with a faculty bully in their department or new faculty who seem not to fit in with their departments.
- Directors or AVPs with staff who are barriers to innovation and change.
- Deans dealing with disruptive faculty or department chairs who do not complete needed work.
- HR staff who are looking to introduce more intervention techniques across the university.
Bring a team! Register 3 or more people and save more than $1,000! Discounts will be automatically applied at checkout.
Agenda
Start & end times:
Day 1
Registration and breakfast begins at: 8:00 a.m. local time
Sessions begin at: 8:30 a.m.
Day 1 ends at: 5:30 p.m.
Day 2
Breakfast begins at: 8:00 a.m.
Sessions begin at: 8:30 a.m.
Workshop ends at: 12:00 p.m.
Meals included in registration price:
- Day 1: Breakfast, lunch, and networking reception
- Day 2: Breakfast
To learn more about what we’ll cover, check out the EM & EM Model.
Location
The Royal Sonesta Harbor Court Baltimore
550 Light Street
Baltimore, MD 21202
Managing Difficult Faculty and Staff
Sale Ends February 20, 2026
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