ALUMNI VOLUNTEERS
Training Package

Enjoy this recorded 3-part series, plus a bonus Q&A recording available only to members, which will provide strategies and new approaches to improve alumni volunteer recruitment, onboarding, and recognition, so you can get the most out of your relationships with your volunteers.

Alumni volunteers are critical to the success of any advancement office. They add tremendous value to your events and communications. To ensure you maximize their impact, you need to recruit alumni volunteers that you can rely on. You need to set the right expectations when they are onboarded, so that you can direct their energy in a productive way. Meaningful recognition is also key to keeping your alumni volunteers engaged and satisfied.

We’ve designed a collection of webcasts to help you explore the alumni volunteer management cycle and learn strategies for how to enhance the impact of your alumni volunteers. See below which of our webcasts you and your team qualify for based on your membership status.

Who Should Attend

Advancement professionals who want to learn new ways to recruit, onboard, and recognize their volunteers involved in alumni boards, regional chapters and clubs, reunions and class programs, or other volunteer opportunities will benefit from this program.

MEMBERS

All three recorded webcasts are FREE, including the recorded Members Only Q&A

FREE FOR MEMBERS

NON-MEMBERS

Purchase the recorded 3-part series to train your team

$995 FOR NON-MEMBERS

RECRUITMENT

ONBOARDING

RECOGNITION

Shannon Jaeger

Rethinking Your Alumni Volunteer Recruitment Philosophy

How do you recruit the best alumni volunteers without investing too much up front?

Although you may want to find large numbers of alumni volunteers, it's equally important to find the right type of alumni volunteers—those you can rely on. This webcast introduces you to an approach to help you define your alumni volunteer network by focusing on recruiting alumni volunteers who are the best fit for the task at hand.

Full Overview

Agenda

Shannon Jaeger, Director of Volunteer Engagement at Lehigh University, helps you rethink your recruitment philosophy by teaching you how to:

Craft your recruitment vision
Recruit according to your vision
Vet alumni volunteers with small tasks before committing to something bigger

Instructor

Shannon Jaeger

Director of Volunteer Engagement, Lehigh University

Shannon oversees volunteer infrastructure and management for the current campaign for Lehigh as well as faculty engagement and college affinity. She is also responsible for providing volunteer engagement consultative guidance and support for all programs which engage alumni across the university. Her overall areas of focus include mobilization of volunteer groups and leveraging volunteer structures to achieve engagement and development goals.

Prior to her career in higher education, Shannon created a nonprofit service for unemployed automotive industry workers and veterans, cementing her interest in the impact of effective volunteerism on community organization and development.

Shannon has also worked in the public relations field, specializing in crisis communications, constituent/consumer engagement, brand management, and board development for clients in both the public and private sector. She received her bachelor's degree in Organizational Communication with a concentration in Public Communication Management, Society, and Advocacy from Ohio University in Athens, Ohio.

Tina Gourley

Alumni Volunteer Onboarding: The Beginning of Life-Long Engagement

Are you looking to standardize your alumni volunteer onboarding process, but you also want to effectively engage with new volunteers?

If so, join us online and learn how Cornell University manages their alumni volunteer orientation. You will learn how they utilize mentors, webinars, and other events to not only welcome alumni volunteers to their roles but also to set standard expectations. Cornell thrives at fostering life-long engagement with its alumni volunteers, and it all begins with their comprehensive onboarding program.

Full Overview

Agenda

Tina Gourley introduces you to Cornell’s onboarding process by highlighting the key steps of the process as follows:

Nomination Process: Learn how this step sets the right expectations from the beginning.
Mentorships: Learn how alumni mentors are identified and paired with alumni volunteers to ensure a smooth transition.
Welcome Meetings: Learn how to make welcome calls, webinars, and the first welcome meeting impactful.

Instructor

Tina Gourley

Director of Volunteer Onboarding and Training in Alumni Affairs, Cornell University

Tina Gourley is the Director of Volunteer Onboarding and Training in Alumni Affairs at Cornell University and has over 25 years of experience working with volunteers. In her current role, she primarily focuses on creating and implementing an onboarding and training program for all volunteers at Cornell University. Tina is an active leader in the content and implementation of the Cornell Alumni Leadership Conference. Prior to her current role, she was the Senior Associate Director in Class Programs.

Tina is a graduate of the State University of New York, Cortland. She began her career at Cornell in the Development Office in 1990 and has served in various roles.

Sarah Indewey

Recognizing Your Alumni Volunteers in Meaningful Ways

Are you tired of giving your alumni volunteers the same old keychain or mug as a thank you for their contribution? Are you looking for new and cost-effective recognition ideas?

Attend this webcast to learn how you can start recognizing your alumni volunteer partners in a more meaningful way by connecting them to your most valuable assets on campus. This session will consider cross-campus collaborations and trends in volunteer recognition and stewardship, while providing you with tangible and transferable recognition examples that you can begin to take action on right away within your own organization.

Full Overview

Agenda

Sarah Indewey, Director, Resource Development, United Way, KFL&A, covers:

Core principles of stewardship and recent research findings that highlight the factors about recognition that are important to alumni volunteers.
Examples of how Queen’s University connects its alumni volunteers to partners on campus, including their stellar Professional Development Summit.
A brainstorming session on how to utilize cross-campus collaborations so that you walk away with even more recognition ideas.

Instructor

Sarah Indewey

Director, Resource Development, United Way, KFL&A

Former Associate Director, Alumni & Volunteer Relations, Queen’s University

Sarah is an experienced leader in the field of higher education administration, holding a Master in Public Administration with a focus on Government-University relations.

In addition to contributing to overall alumni relations organizational strategy and capacity, Sarah has focused on developing, implementing, evaluating, and overseeing volunteer strategies, policies, and guidelines, including volunteer-led philanthropic initiatives. While at Queen’s University, she was committed to excellence and leadership in volunteerism with the goal of developing an informed, involved, and invested stakeholder body. In May 2019, Sarah transitioned to managing a volunteerism and philanthropy portfolio at the United Way.

Sarah’s areas of research and education include: project management; risk assessment, and planning for risk in volunteer engagement programming; framework planning, and institutional readiness for volunteer engagement; volunteer professional development and volunteer pipeline progression; working with student volunteers; Board partnership and setting strategic direction; and volunteer stewardship and recognition.

As a Certified Volunteer Resource Manager, and internationally Certified in Volunteer Administration, Sarah has a long history of engaging volunteers to collaboratively work towards contributions to support institutional priorities.

MEMBERS ONLY Q&A

Alumni Volunteer Management: Answers from the Experts

In this members-only recorded webcast, a panel of experts answered your frequently asked questions about alumni volunteer recruitment, onboarding, and recognition.

Hosted By

Shannon Jaeger

Sarah Indewey

MEMBERS

All three webcasts are FREE, including the Members Only Q&A

FREE FOR MEMBERS

NON-MEMBERS

Purchase the 3-part series to train your team

$995 FOR NON-MEMBERS

Custom Training

Accelerate Your Career

Custom Training

Accelerate Your Career

Create an Alumni Volunteer Experience that Fosters Life-Long Engagement with Your Institution