Planning and Budgeting in a Low-Trust Environment
At a 2011 Academic Impressions conference on “Integrated Strategic Planning and Resource Allocation” (San Antonio, January 2011), 50 presidents, provosts, chief finance officers, and other members of senior leadership teams from an array of public and private institutions were asked about the key issues and barriers they saw to making a planning and budgeting process effective — and ensuring its implementation. Thirty-seven of the attendees (nearly 75 percent) cited low trust as one of their primary obstacles. Two of the presenters at the AI conference — Larry Goldstein, president of Campus Strategies, LLC, and Pat Sanaghan, president of The Sanaghan Group — have offered to comment on the issue and offer practical steps for strategic planning in a low-trust environment. Commitment from the Top Goldstein and Sanaghan: First, the president and the cabinet must make a public commitment to creating and implementing an inclusive, participative, and transparent planning process. This applies just as much — and possibly more — to the resource allocation process. Plans are one thing, but trust becomes especially critical when money and other resources (positions, space, etc.) are at stake. Without taking steps to cultivate institutional trust, a president simply cannot lead. In a low-trust environment, every decision becomes a debate. […]

