Increasing Adult Student Enrollment
With the current pressure on completion rates and the growing demand for higher education from a non-traditional “adult” demographic (a diverse, heterogenous demographic, comprising working mothers, career-aged adults seeking a career change or a safe harbor amid a troubled economy, military veterans, and adults of all ages returning to complete a degree), more colleges and universities across the US are devoting more attention to the recruitment and retention of adult students. Because enrollment policies and practices have long been tailored to traditional-aged students (especially at four-year institutions), efforts to recruit and enroll adults offer special challenges. We reached out to Mike Barzacchini, director of marketing services for Harper College, who has seen considerable success in this area, for advice on how institutions can increase their enrollment of adult students. Increasing Inquiries from Adults First, Barzacchini suggests a two-pronged approach to generating leads: Mine your historical data to identify past stop-outs and other cohorts that have shown interest in a degree at your institution Create an adult-friendly website Stop-outs are those who did not attain their degree — not for reasons of low academic performance, but because of the intervention of life circumstances. An audit of your records can tell you which past students stopped a few classes shy of a degree. […]

