Customer Service Skills Certification Exam

Last updated October 2, 2025

Last Updated

October 2, 2025

Digital Badge Included

Learn more here

Customer service desk

Customer Service Skills Certification Exam

Last updated October 2, 2025

Table of Contents

Customer Service Certification Exam
Closed lock icon

Earn your customer service skills certification.

Overview

This exam is meant to accompany a Customer Service certification workshop. Once you have completed the workshop, please take the exam to earn your digital badge and certification. You need an 80% or 16 questions correct to earn your certification, and you are welcome to take the exam as many times as you need to pass.

Who should attend?

Anyone who has participated in a customer service skills certification workshop can take this exam.

$695

 

Get 100s of courses FREE

Become a Member

Already a Member?

Questions about this course?
Portrait of Heath Boice-Pardee

Heath Boice-Pardee

Head of Practice in Service Excellence, Academic Impressions

Read Bio
image of Niecie Washington

Niecie Washington

Associate Director of Partner Success

Read Bio