Improving the Academic Success of Latino Students

While many colleges are making investments in recruiting Latino students, Western Oregon University, a public institution primarily serving first-generation students, has made significant investments in supporting and retaining Latino students. Oregon Live reported that WOU raised its completion rate for Latino students 16% between 2002 and 2007 (the 2007 rate was 49%, actually several points higher than white students at WOU). We asked David McDonald, associate provost at WOU, for advice he would offer his peers on where to start in improving graduation rates for Latino students. Start with Your Data “Start collecting the data now. What are the characteristics of successful versus not successful students?”David McDonald, Western Oregon U Among your Latino students, look for which cohorts are achieving success and which are not. This tells you both where you can reinvest funding for current efforts in order to capitalize on current successes, and where your greatest needs are. Factor in: Conduct an Advising Audit “Start with advising. Is your college really doing what it needs to do?”David McDonald, Western Oregon U Because many Latino students are first-generation and lack the support network that may be available to traditional students, advising is especially critical. In auditing academic advising, look […]

The Reopened Academic Library: Strategies for the Support and Safety of Students and Staff

“We’re already seeing … you tell someone to cover their nose with their mask and they roll their eyes at you. Our staff have a lot of anxiety. But we’re all in this together.” “We need students to physically distance and stay safe, and to wear masks, but the academic library is not set up to be, and doesn’t need to be, the ‘COVID police’; what do we do?” by Daniel Fusch, Academic Impressions In mid-August, we held a four-hour virtual workshop in which academic library leaders from across North America convened to share challenges and strategies as they prepare for the fall. Amid all the uncertainty and unpredictability, one thing is clear: For many institutions, the academic library – long core to both the academic and social life of the campus – is only going to be more critical this fall. This is the case both for institutions that have a reopened physical campus and for institutions that are primarily virtual, at which the academic library may be one of the few sites on campus that remains open to the campus community. Our virtual workshops are unique in providing a space where participants can connect with their peers and leading […]

How Farmingdale State College is Engaging At-Risk Students in Undergraduate Research

A pilot project at Farmingdale State College is engaging both freshmen and transfer students in undergraduate research. Here are the details. SPOTLIGHT ON INNOVATION SERIES The US Department of Education has awarded multi-million dollar “First in the World” grants to 18 colleges and universities that are innovating to solve critical challenges with access, recruitment, retention, and student success. At AI, we have interviewed each of the recipients to learn more about the projects these institutions are pursuing, how their approaches are unique, and what other colleges and universities can learn from these new efforts. This was the second year of the First in the World grants. You can read our interviews with the 24 institutions that received 2014 grants here. Officials at Farmingdale State College, State University of New York, hope to boost degree completion of at-risk students by engaging them actively in undergraduate research. Their new project, “Creating Research Opportunities for Students,” will use their $2.9 million 2015 First in the World grant to mentor and prepare students for research and then offer a hands-on research experience with a faculty mentor, conducted both on- and off-campus. They project that the initiative will increase their four-year graduation rate by 20%. Familiar […]

Jennifer Scott Mobley, PhD

Supporting mid-level and senior leaders as they prepare for the future of higher education and the next steps in their careers. Jennifer is an executive coach and trusted advisor who helps higher education leaders and their teams cultivate the mindset and skill set needed to thrive in an ever-changing world.  Drawing from nearly 20 years of progressive leadership experience in higher education, she brings deep institutional knowledge to her coaching practice, specializing in cultivating the critical competencies that enable leaders to break down institutional silos, forge powerful collaborations, and create flourishing organizational cultures. Jennifer has held a variety of leadership positions in academic and student affairs throughout her career, including program director, department chair, and assistant dean. She currently serves as a director of strategic initiatives where she works closely with the provost on developing and coordinating high-priority strategic planning initiatives. Her coaching practice focuses primarily on chairs, deans, provosts, and vice presidents who are leading institutional change while advancing their own career trajectories. Jennifer’s approach combines evidence-based frameworks with practical communication strategies, ensuring leaders can effectively navigate complex challenges while building sustainable success. Jennifer has coached hundreds of leaders across institutional types, from R1 universities to community colleges, including […]

Do not waste your faculty’s time: How deans can help transform end-of-semester feedback into lasting, meaningful action

“Will my students read these suggestions?” “Will they learn from and apply my feedback?” When I was a faculty member, the above questions nagged me and other colleagues as we spent hours grading final papers and projects. I carefully crafted feedback to identify strengths and offer suggestions, even linking to course readings and resources. I hoped students would reflect on my comments to replicate the positive or modify their behavior. But at the end of each semester, I watched the pile of graded work sit in a box. At first, it was a cardboard box outside my office. Today it has become a virtual box in a learning management system. Students saw the end of the semester as the end of their learning, and I began to wonder whether grading final projects was worth my time. Do your faculty feel the same about their administration? Are you letting faculty innovations “sit in a box?” This year, faculty implemented unprecedented innovations as they pivoted to deliver online or hybrid educational experiences while adjusting to dynamic CDC guidelines as well as mounting mental and physical health challenges. They rewrote syllabi, modified assignments, and built and rebuilt online modules. At the end of […]

The 5 Biggest Mistakes Team Leaders Make

Over the years, I have had the opportunity to work with over 100 senior teams and cabinets in higher education. Overall, the experience has been quite positive due to the intelligence, dedication, aspirations, and integrity of those veteran leaders. Unfortunately, about 10% of teams I have worked with just never performed well, despite great effort and talent. This article is an attempt to conduct a “post mortem” on the teams that just didn’t make it. These mistakes go beyond some of the essential elements of stellar team performance, such as having a shared purpose, holding each other accountable, open and trusted communication, and high levels of trust. All these are very important, but the absence of these was not responsible for these talented teams’ failures. The following five “mistakes” may sound like common sense, but they are often overlooked when leaders at colleges and universities are building their teams. For a limited time only: We have opened up our leadership content to registered users. Please login or create a free account to read the full paper. 1. The team leader falls prey to the “comfortable cloning” syndrome. “Comfortable cloning” describes our natural tendency to seek out other team members who are similar to us or who […]

Access and Prestige: The Complex Function of Financial Aid in Higher Education

In my last post, I wrote about how admissions works, although the lesson, perhaps, is that the term “admissions office” means very different things at different institutions. And while it’s still true that we in admissions and enrollment management all agree on one thing—that if a student never applies, they won’t enroll—it’s also true that the final step in the process is the processing and delivery of financial aid. A caveat: This is hard to grasp on the first pass—if it sometimes does not seem to make sense, that just means you probably understand it better than you think you do. I recommend paper, a pencil, and some note-taking to get you through this. It’s going to be challenging to navigate. About 15 years ago, I started gauging the age of my audience during presentations by putting an image on the screen. It’s the floorboard of an automobile, showing part of the brake and floormat for some context. You’re likely to notice the bright red carpet before you notice something else that doesn’t look quite right: To the left of the brake is a silver button, a little bigger than a quarter. I ask the audience members to raise their […]

This is How We Need to Rethink the Work of Student Affairs

by Daniel Fusch and Caleb Tegtmeier (Academic Impressions) The challenges facing our students and our institutions are more complex than in the past, and no single, siloed office can address these challenges adequately. That’s why some institutions have been forming student affairs innovation hubs to bring together a more diverse crew of creative minds from across campus and put them to work on improving the student experience. One of these institutions is Seattle University, and we recently interviewed Seattle U’s vice president for student development, Michele C. Murray, Ph.D., and Seattle U’s assistant vice president for student development, Monica Nixon, Ed.D. Rethinking Our Work Murray and Nixon suggest that the one-stop shop approach to serving specific student demographics (such as transfer students, for instance) has several flaws. When Seattle University set up an office to serve its transfer students, Murray notes, “the great thing was that we had one full-time staff person completely committed to those transfer students. The downside was that the transfer students felt siloed. They weren’t introduced to the fullness of the student experience, and that issue was replicated across multiple student populations.” “Another unintended consequence of the siloed way of using one-stop shop areas to serve specific […]

Adding Gender-Neutral Housing

While most media coverage and public attention to gender-neutral housing has been positive (for example, see this article in the Washington Post), it is critical to manage communications with the local media, conservative student groups, parents, and other campus constituencies with some care. A few proactive steps early in the process can help prevent or mitigate consternation among campus groups or the wrong type of media attention. Solicit Broad Input To learn more about how colleges and universities can prepare for opening gender-neutral housing, we interviewed Peter Konwerski, dean of students at the George Washington University. GWU has just walked through the process of setting up a pilot program for gender-neutral housing. From his recent experience with the process, Konwerski offers these practical takeaways for peers at other institutions: When the option is initially proposed, poll representatives of all your campus constituencies — check in not only with donors, alumni, faculty, staff, the student government, and the residence hall association, but with student groups on your campus that have religious or political affiliations; “engage students fully in the process,” Konwerski recommends Allow for several days of “testimony,” where members of your campus community can visit a review committee and offer five […]

Persistent Tension in Academic Leadership and How to Make it Productive

Leadership is hard Let’s face it, leadership is hard and exhausting. Leadership was hard before the Covid-19 pandemic, and the additional complexities that leaders have been facing over the past year have been significant. Leaders at all levels are increasingly finding themselves making more decisions more quickly, with more significance, and with less information. The risks we are managing have increased. Our teams are looking to us for vision and guidance while we manage all of this new complexity and challenge. And we are doing all of this while working at our kitchen tables and in virtual meetings. We have had to acquire a whole new set of skills to lead in a remote or hybrid environment literally overnight. Leading teams and managing ourselves during these conditions is not for the faint hearted and it necessitates that we build our toolkit to tackle leadership in new ways. Now we are starting to look to the future with hope and optimism, knowing that some things will never return to the way they were before the pandemic. They can’t, and in many ways, they shouldn’t. Acknowledging and validating that the work of leading is hard right now (and really always was) is […]