How Leadership Actually Develops in Higher Ed

Higher ed is full of people who never had to learn leadership before they were suddenly doing it. You became department chair because your scholarship was strong. You moved into a VP role because you understood the budget model better than anyone in the room. Then, almost overnight, you were responsible for leading people, and the skills that got you promoted were not the skills the job actually required. That gap is not a personal failing. It is a structural one. Higher education trains people deeply in their discipline and rarely in leading other people. The good news is that leadership is learnable, the same way any complex skill is: through a framework you can build on, and a method you can practice. A Framework That Scaffolds Leadership At Academic Impressions, we organize leadership into four levels, each one building on the one below it. Systems Mastery Teams Mastery Interpersonal Mastery Personal Mastery Personal mastery: self-awareness, knowing your strengths and gaps, and defining what leadership means to you. Interpersonal mastery: communication, collaboration, and working through conflict, the level most people picture when they hear the word “leadership.” Teams mastery: psychological safety and the kind of trust that makes a group […]

Group Activity Designs

We have all been to meetings where there is uneven participation among attendees. More vocal participants tend to dominate, while others can all but disappear. This is a substantial problem for meeting leaders and facilitators as it results in fewer ideas and perspectives being considered. Group activities can be a productive way to overcome this issue. We have compiled the following group activity designs to help meeting leaders and facilitators spark meaningful engagement among all meeting participants.

Detailed Checklist: One Scenario in Planning for Advancement Efforts Overseas

Happy New Year! As we saw in the first installment in my series on international advancement efforts, it is critical to know key international holidays to best inform staff or a delegation about when (and when not to travel). Once you understand those parameters, the planning must begin and adequate time is necessary to create a successful advancement initiative based on strategic outcomes. I suggest working from nine months out. This advance planning with the academic year is necessary and intentional for several reasons: Advancement officers are not holding the responsibility alone for reaching out to constituents abroad. It is critical to keep the institution’s entire international agenda in mind and that requires a coordinated effort from alumni, development, special events, communications and marketing, and other departments such as admissions and graduate schools’ external relations offices. Advancement officers will also need to communicate with campus leadership and with volunteers abroad on a regular basis to best manage the expectations for everyone’s participation and support. Everyone involved is a “brand manager” and will have a piece of the promotional timeline. TWO DETAILED SCENARIOS I want to offer two scenarios — one in this article (below), and one in a follow-up article. […]

Presidential Transition: 3 Things Chief Advancement Officers Can Do to Help the New President Start Right

A presidential transition can be a challenging time, and those critical first conversations will set the tone for the partnership ahead. by Sasha Egorova, Academic ImpressionsInterviewing Jake Heuser, Bradley University Welcoming a new president can be an unnerving event for the whole campus. It can particularly be a challenging time for the vice president of advancement and the advancement team. Those critical conversations in the first few weeks of a new presidency can set the tone for the partnership between the president and the chief advancement officers in the months ahead–a partnership that will be critical to the health of the institution. We recently spoke with Jake Heuser, VP of Advancement at Bradley University, about what it takes to ensure a smooth transition. Heuser has been at Bradley for over 10 years, having raised over $100 million dollars while working with two presidents during his tenure. A couple of years ago, Bradley went through a presidential transition. Reflecting back on that experience, Heuser offered some key insights on how to establish a productive VP/President relationship during a presidential transition – and three steps to engage your new president effectively in fundraising. 1. The First Meeting: Overprepare, Have a Plan, But Stay […]

Alumni Affinity Groups: How One University Formed a Highly Successful Organization

by Kathy Edersheim, President of Impactrics How does an alumni affinity group get started and, perhaps more importantly, what makes it sustainable beyond the initial excitement? There are many right answers and many challenges along the way. The key is to develop some guidelines and learn from other institutions’ successes as well as from their failures. The Yale Alumni Non-profit Alliance (YANA) is one example of a resounding success that can be a model for the formation of other affinity groups. Before you begin the hard work of forming the group, consider: In 2010, these fundamentals seemed to be in place for YANA. Here is the story. Getting Started YANA started with a casual remark to me at a cocktail reception in 2010: “Hello, my name is Ken. We met once before – Do you have a few minutes to talk?” Actually, Ken had been thinking about the idea for a new shared interest (affinity) group for a while. That evening at the reception, Ken described his idea to create a platform to share best practices and provide support for anyone interested in the non-profit sector whether as a professional, a funder, or a board member. He had questions – […]

7 Tips for Effectively Managing an Admissions Team

One seasoned enrollment manager offers practical strategies for making your admissions team high performing, high morale, and effective. When I took on my role in 1997 as director of admissions at Elizabethtown College, the extent of my leadership and management experience consisted of serving as captain of my college track team several years before. While I’d worked hard as an admissions counselor and was beginning to feel a genuine connection to admissions work and higher education, I did not think of myself as a leader. I suspect my experience is fairly common among those who find themselves (or will find themselves) in positions of leadership in an admissions office: lots of enthusiasm, little experience. Though I still make mistakes, I’ve learned a few things about leading and managing an admissions team. But for this post, I asked my own team for some feedback about what does generally work, and what doesn’t. Responses to my inquiry resulted in my first observation about self-management and reinforce how important it is for admissions leaders to solicit feedback from team members! I hope these observations are helpful. UNDERSTAND YOUR TEAM Understanding the characteristics and acknowledging the complexities of the team is a must. Most […]

Using Storytelling to Bolster Unrestricted Giving

Unrestricted funds are an asset to meeting institutional needs, but they are not always easy to acquire based on donor understanding or personal interests. Successfully soliciting unrestricted gifts requires advancement professionals to know how these funds will positively impact the university experience for a variety of constituents and how to tell those stories in ways that will inspire donors to give. Join us for this interactive virtual training to learn how Kim Bowden, Vice President of Annual Giving at Georgia Tech, leads the Roll Call team in using storytelling to meet fundraising goals for their unrestricted annual fund. You will identify campus relationships that can help you to better understand how unrestricted gifts are used, consider your donor audience and what types of stories may resonate within it, and leave with storytelling ideas that will bolster your unrestricted giving.

Detailed Checklist: A Second Scenario in Planning for Advancement Efforts Overseas

In the companion piece to this checklist, I suggested that it’s critical to plan for international advancement efforts nine months out, for three reasons. This allows you time to plan and manage your resources systematically, plan ahead and confirm your spot on your volunteers’ and donors’ calendars, and identify cost-effective travel options. TWO DETAILED SCENARIOS I want to offer two scenarios for planning an advancement effort overseas on such a nine-month timeline. I offer one scenario below, and one here. These two scenarios are precursor events or meetings that will support the overall goals of a new comprehensive campaign. I offer these scenarios in a “timeline” format to guide the staff when working with volunteers and campus VIPs. I have also included tips and checklists for each month of the planning process. If you find these scenarios useful, please share them with your colleagues! Scenario B: A Campaign Prep Launch Event – Asia, Spring 2015 Context:Northbridge University, a mid-sized, comprehensive research university in the Midwest, will embark on a $2.0 billion capital campaign in Fall 2016. The last campaign successfully raised $1.0 billion and concluded on June 30, 2011. Goal:Alumni, family and friend engagement and qualification visits with prospective donors […]

Laura Donaldson

With nearly 17 years’ experience in higher education, Laura’s passion for and commitment to students remains her primary focus. She believes deeply in meeting students where they are and in supporting them fully so that they can get to where they want to be. At CMU English, Laura developed the Major Buddy Program, which connects prospective and newly declared majors with current students in the Department so that they can get an inside perspective on the student experience while meeting peers with similar interests and goals. She also serves as a representative of the CMUSafe Ambassador Program, where she assists the CMU community with emergency preparedness and safety measures. Laura is an active member of the National Academic Advising Association (NACADA), and she holds a Bachelor of Arts degree in English, plus Theatre Arts and a Master of Arts degree in English, both from Duquesne University.